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Recent customer comments

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Very good



based on 7212 reviews
  • Cleanliness 8.1
  • Facilities 6.8
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.3

Sahel S.
Australia
August 26, 2016
great staff
very clean and great staff

Talal A.
Saudi Arabia
August 26, 2016
disappointing services
I am a regular client for Ansa( former known as Piccolo ) and I think this will be my last time. Booked 2 bedrooms and stayed for 7 days and room service never replaced toothbrushes in the both bedrooms. Towels are in bad condition. Housekeeping service is terrible and you feel like they only tidy beds. In the past they used to have a place in the first floor for serving breakfast .However, if your room rate includes breakfast, you will get a voucher(40RM daily) to be used in Starbocks which located in the ground floor and definitly you are lemeted to what Starbocks offers.

Zulmajdi O.
Brunei Darussalam
August 26, 2016
Nice stay even my room no good view at room 809. I wish i had a good view of the city.
The first day check in was disturbed by drill noise.. the room service didnt wash the cups. the toilet is smelly. There's ants n cockroach in the room.

Gayn C.
Singapore
August 24, 2016
Awesome location that value for money
Love the location of the hotel, within 3-5 mins walk to Pavillion. Literally located at the city center of KL, value for money. Clean and cozy room. Will definitely be back when visit KL. However there's no other facility such as pool, gym & etc.

Mohammad A.
Singapore
August 24, 2016
Keep coming back
Never regretted coming back again for every trips. Location, condition and the comfort! no regrets. Staffs are generally friendly and welcoming.

Martinus D.
Indonesia
August 22, 2016
Location at the Center of Everything
Location is perfect, near LRT, bus station, malls, shops, cafes, restaurants, street food area, etc. Room is clean, staff really friendly and always helpful. Great Hotel ! Will sure to come back again.

Ang Y.
Malaysia
August 20, 2016
Easy access boutique hotel
This is the best boutique hotel in kl city centre,bukit bintang area. Easy access to major spot by travel with monorial. Station within 500meters walking distance. Shopping mall surrounding this hotel. Starbuck and hutong eatery mall next to it.

Ekasit W.
Thailand
August 19, 2016
well decoreated, large room, best location
well decoreated, large room, best location

Angelina S.
Indonesia
August 18, 2016
Nice staff
Good location

Tiong L.
Malaysia
August 16, 2016
Nice
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