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Recent customer comments

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Very good



based on 791 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.7
  • Location 6.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.8
  • Food/Dining 7.0

6.3 Lauren F.
United States of America
May 23, 2015
Decent place, hard for taxis to find
This hotel was pretty Average
We didn't have a single taxi driver know how to get here. Study your Phuket map so you can give them directions. Room was comfortable, had sea view and pool view rooms for different pricing, we chose sea view. Ours had a full view of the pool with a sliver of a view of the sea. There were two frosted glass windows by the bed with no curtain and lights just outside of them. Fine during the day but they were like spotlights at night. It was like trying to sleep with the lights on. Day staff was friendly and helpful, everyone spoke almost perfect English. Night reception staff not so much. We needed to get to the hospital at 5am (husband got a bad bacterial infection- caused cold sweats and panic amongst several other symptoms). We asked for a taxi to the hospital, the receptionist told us no! Had to argue with him to get a taxi! Thankfully he wasn't having a heart attack or life or death medical issue!

8.7 Dorian M.
France
March 02, 2015
Nice hotel, great staff
staff, clean, quiet
We stayed for 2 days in this hotel at the begining of our trip. It was a pleasant experience. I would recommend this hotel to anyone.

10 Michal L.
Slovakia
February 07, 2015
excelent stay
everithing was excelent, Steve- concierge,staff and hotel manager very friendly and nice
Our stay at the hotel was superb. We loved it everything there. Amazing swimming pools. Everybody there are very friendly nice and helpfull starting from the hotel manager, concierge, reception team, housekeeping and the night security.

7.7 Gary R.
United States of America
January 31, 2015
Be careful in the shower
Location staff love cation
Great idea, but the hotel needs updating. TVs are old, and the hot water goes from scolding hot to cold. If you have xpchildren be careful, they will get burned..

9.7 Marge J.
Estonia
January 23, 2015
Very friendly staff, good place for families with
Staff, pool area, not crowdy

7 Laiyee T.
Hong Kong
January 23, 2015
great sea view
swimming pool ... beach...villa

8 Marta O.
Poland
February 01, 2015
Good place to rest but no beaches around few km!
nice swimming pools, good standard of hotel, helpful and nice staff
The biggest disadvantage was no beaches around few kilometers! No safety box in the room. Hotel in the middle of nothing. Clean hotel located in green area. Helpful and nice staff, good breakfasts.

8 Kim S.
Denmark
January 04, 2015
Nice hotel for relaxing
Good location, nice sea view villa good pools
Relaxing and nice stay, But don't go there for the beach. The sea water is not clean. But nice pools.

4.7 Yehoshua H.
Israel
January 02, 2015
DIdn't get value for money
The staff is very accomodating

9.3 David B.
Canada
January 02, 2015
Beautiful resort!
1. The view from the pool. 2. The rooms. 3. Steve and the entire staff!