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Good 6.6
Based on 231 reviews

Recent customer comments

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based on 231 reviews
  • Cleanliness 6.9
  • Facilities 5.3
  • Location 7.5
  • Room Comfort/Standard 6.4
  • Service 7.0
  • Value for money 6.4
  • Food/Dining 5.6
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November 30, 2015
Unwell conditioned hotel
It was a bad hotel with unclean condition and very uncomfortable tiny rooms and lift and bad services.

Yu-Cheng S.
November 02, 2015

October 08, 2015
It was the worst hotel I've ever stayed in.
2 days

yusoff A.
July 06, 2015
Good Hotel
Best location, staff friendly & clean

Nima S.
United States
July 05, 2015
Horrible Staff
Location was the only good thing about this hotel
The exereince was horrible. The experience I had there was something I never had in my life. I asked for an extended check-out the night before my check-out. I called the front desk and was told by the employee that for 1000 yen I could get an extended check out to 3 pm. At check out I was told, surprisingly, that it was 3000 yen and I had to check out at 2 pm. I told them their must be an honest mistake or misunderstanding because the employee told me something different the evening before. They told me that there was a booklet in the room and that they would not take less than 3000 yen. I told them why would I double check what the employee told me. That it would be reasonable for a guest to call the front desk and rely on the information given from the front desk. Ultimately, we were taking about $25 dollars. You would think the hotel would work with the guest as it was a nominal amount and there was an honest misunderstanding. Well, that is not what happened. Unbeknownst to me they called the police and strong armed me for the $25. It was one of the most bizarre and horrible experiences I ever had. The police took my ID and passport. I was treated like a criminal. And for what?? Because the hotel staff gave me incorrect information and there was an honest misunderstanding. I could not even speak to the police because they could not speak English. They just made me feel like I was going to get take to the station. It was a truly horrible, unnecessary, and disgusting experience. After they strong armed me for the $25, they had me escorted out of the hotel. Way to take responsibility for their hotel staff giving the guests inaccurate information. It was a scary and terrifying experience especially over $25 dollars. This hotel should be ashamed to treat people like this. Stay away from this hotel. Horrible and cruel people work there.

Earl A.
May 19, 2015
Pleasant experience good location
location location location

Lingpo W.
May 05, 2015
Room is too small
The room is around the corner, very small and some pipe smell

Rafael F.
United States
May 01, 2015
Bad tourist experience
No AC being hot outside

Akash S.
February 09, 2015
Cheap but the smallest rooms I ever saw
Staff and location

Andrew A.
United States
January 12, 2015
Black Mold
Location, convenience of checkin/out, complimentary hygienic instruments
There was black mold in the shower. I asked for a change of room and they moved me to another small room with less black mold in the shower. The rooms smelt old and musty and, wreaked of cigarette smoke as if it were stained in the walls.