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Apex Temple Court Hotel

1-2 Serjeant's Inn, Fleet Street, The City, London, United Kingdom EC4Y 1LL (Show on map)

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Area: The City Number of Rooms: 184
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
34 reviews

Value for Money
8.3
Location
8.9
Staff Performance
9.3
Hotel Condition/Cleanliness
9.8
Room Comfort/Standard
9.4
Food/Dining
8.2
All reviews (34)
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Summer W. Business travelers Singapore, September 20, 2014
Something about one of the staff..

Location, cleanliness and efficiency
8
I stayed there for 2 days on business trip. On my first and last day of my stay in London basically. In between the trip, I stayed in apartment down at monument. It's a pleasant stay on my 1st arrival on Sunday, but something unpleasant happen during my 2nd stay. I packed up my stuffs and check in the hotel on my last night in London early in the morning before my seminar starts. I have done with all documentation for check-in and was told by the reception that all I have to do is to take the key later for check-in. I returned to the hotel at 5pm and was serve by Joane, I told her my reservation name were under my "Christian" name and I asked her to look through the reservation and let me have my check-in key. She asked me for my passport and I told her the reservation is under my this other christian name. She insist that she couldn't find my reservation and asked me how am I related to this person who booked the hotel for me. I was super annoyed and told her that, I am the one who booked the hotel. She asked why is that name not appearing on my passport. I was seriously irritated by her question. Why do I have to answer such a qns? I then replied, what's wrong for not having my "christian" name on my passport? She then insist that she should have my passport again to UPDATE HER COMPUTER SYSTEM or otherwise she would have problem to check me in. I don't understand, I did the same check in on my first night stay without any problem and the lady who do the check-in on my first night totally understand where I am coming from and I totally feel Joane did it on purpose and her gesture and tones just make me feel I am being "discriminated" I really think she did it on purpose by saying she has a problem to check me in if the reservation and passport name were different. I don't know what she is so unhappy about my names. Other than that, I think all their other staffs have very high and efficient performance level and that at least compensate this off.
Elli A. Business travelers United States of America, September 17, 2014
Wonderful hotel great location

Location, Size of the rooms, overall ambiance
8.7
The apex offers great accommodations to business travelers looking for proximity to the financial district and quick transportation anywhere else. The large room made it comfortable to work and would make an extended stay much easier. Overall it was a great experience and I would certainly stay there again.
Charles M. Couples United Kingdom, August 31, 2014
Brilliant Hotel

Staff, Quality, Location
10
Fantastic stay at this hotel. Better than some 5* hotels in which I have stayed. Brilliant staff.
Janine M. Solo travelers Australia, August 15, 2014
Fantastic

The room, location and value for money
9
Jen N. Couples Malaysia, August 15, 2014
Massive Bathroom

large bathroom, clean room, good location
9
The staff were really helpful, and it was relatively inexpensive compared to other hotels in a similar area. Would definitely want to stay here again.
Itay P. Couples Israel, July 15, 2014
Great hotel. Great staff.

Room Staff At the center
10
Henrik S. Business travelers Denmark, July 3, 2014
Poor value for money

Good location nice decor friendly staff
5.7
Check in was OK but counter staff very young and inexperienced. Room fine but small. No turn down service. Only superficial cleaning - empty bottles left on desk - messy closets - no refill of coffee beans. Laundry bag not replaced. All in all a service level not expected at a hotel at this price level
Yuen F. Business travelers Malaysia, June 18, 2014
good

clean, good location, comfortable
7
Good
Samuel T. Couples Hong Kong, May 12, 2014
Conveniently located high quality boutique hotel

Location, staff service and food
9.3
Yehuda C. Business travelers Israel, March 3, 2014
High standards in the middle of the City

High standard hotel; exceptionally well maintained; very efficient and friendly staff
9.3
Staying at the Apex Temple Court Hotel was an exceptionally pleasant experience of a high standard, exceptionally clean and well maintained hotel served by the friendly team of staff at all levels. Highly recommended for the demanding business travelers.

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