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Fedrick C.
Groups
Australia,
February 19, 2014
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Great staff!!
The staff, location and the staff again
8.7
It was very pleasant dealing with friendly and understanding staffs.
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Khalid F.
Groups
France,
January 2, 2014
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Not a smart choice to stay in Patong
Nothing to declare in this field
3.3
We booked three rooms for my friend and I. To be sure of the quality, we asked for superiors rooms.
The area of the hotel in located in a place where all is under construction.
the hotel is therefore difficult to access and quite remote from the city center, but it doesn't concern the level of service inside the building.
let's talk about the service then. We came in the afternoon, and we had our room reasonably fast.
First feeling about the rooms : nothing compare to the pictures presented :
- really short sized rooms
- the balcony consists in a barrier between the room and outside : the photos show a place were you can at least sit, not the case here...
- the view is another building with apartments at 10 meters of distance, which excludes any privacy
- the wifi is free in the lobby, but charged per hour to have it your room.
- full of dust because of the construction area, I firstly decided to take a shower, and here come the trouble...
the bathroom was vastly full of water... don't if it's because there was no curtain to isolate or if there was a water leak.
The fact remains that my friends were in the same case.
As consequence, we decided to declare these problems to the reception. The person we had had no listening, even if the facts were quietly and clearly exposed, the only response was : "no possible, you cannot change, come tomorrow"
Did many hotels in my journey in Thailand, my global opinion is that they are really good, but not the APK. So my recommandation is : if you want to appreciate your discovery of the country, stay away from this hotel.
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Yap M.
Groups
Malaysia,
November 17, 2013
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Comfortable hotel
Friendly staff, good location & clean room
7.7
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Nicholas C.
Groups
Singapore,
September 7, 2013
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Good location
Good location, nightlife, beach etc.
8
Good service but rooms were not great. The roof pool view was nice but the railings were not very safe
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Wan T.
Groups
Malaysia,
August 20, 2013
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worth to stay
bad service, unfriendly staff
7
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Wan T.
Groups
Malaysia,
August 20, 2013
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Nice Hotel, Bad staff service
Big room, Comfortable bed, Clean room
5.3
I was booking the conecting room with my travelmates for 4 nights. We were arranged to level 3, I am not sure whether is the road construction in front of the hotel, the room's floor is so dusty. But the cleaning auntie is very helpful, she cleans it very nicely. The only thing we not very happy is the hotel staff, which is the front office, they are very unfriendly and not very good service, we can't find any smile on their face. This hotel is very at very convenience place, if their staff can be friendly then it is worth to stay for your vacation.
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Abdul R.
Groups
Singapore,
August 18, 2013
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awesome
location, location, location. very accessible
8.7
It was a great 5days 4nights stay. The location was perfect. Very accessible. And the swimming pool on the rooftop was awesome. The scenary was great especially around 5-8pm. Can see the sunset
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David W.
Groups
United Kingdom,
August 10, 2013
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Excellent Value for Money!
The hotel was very close to Patong Centre without being too noisy or congested, whilst there was construction work going on during my stay, it was very quiet and they did not start working
9.3
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Alberto G.
Groups
United States of America,
August 10, 2013
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The hotel exceeded my expectations.
The staff, value, and pools.
9
It was really good. The staff was very friendly on arrival and during anytime I needed help. I enjoyed hanging out at the two pools. The walk to where I wanted to eat, drink, and shop wasn't far either. Also, I understand it was off season, but the price I booked the hotel at was an amazing value.
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Misrilal N.
Groups
India,
August 7, 2013
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stay is good but very coastly for car auto
this hotel is very good location, but dont go rainy seasons
6.3
hotel is best but the swimming pool is very small not in image picture
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