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Excellent 8.4
Based on 1025 reviews

Recent customer comments

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Excellent



based on 1025 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.7
  • Food/Dining 7.5

Beni S.
Indonesia
July 29, 2013
Enjoy it so much.
Clean, Comfort, and Worth for Money
I stayed in this hotel two night, and at the beginning the put me in the wrong room, but the staff reacted quick and provide me with the room I deserved. Good choice if you want to explore the old quarter.

Tristan K.
Singapore
July 26, 2013
Budget hotel for fuss free travellers
Budget, clean, comfortable
It was overall an ok stay considered the price we paid for. Location was good, close to many nice cafes. The only vibes were that pillows were too high and hard, rooms were kept clean by housekeeping everyday although they didn't changed the bath mats. Services were good and they always do try their best to help, always polite and smiley!

jaturapat T.
Thailand
July 24, 2013
best service for this price rate
friendly staff, cheap price, location
We booked this hotel but when we were there the receptionist moved us to other hotel but all services are good.

Kristian N.
Denmark
July 22, 2013
Centrally located and friendly staff
Friendly staff and the hotel is centrally located
Small room without a window. Fine for sleeping but if you plan to relax in your room I would make sure there was a window. Helpful and friendly staff.

Xin C.
Malaysia
July 20, 2013
not perfect but nice
fast internet, helpful staff and comfortable bed
The water supply in our room was cut off in the night. We complained to the staff and they gave quick response. after 10 minutes, the problem was resolved. On the next morning until we checked out, the electricity in the whole hotel was cut off due to the electric circuit fixing outside the hotel. overall, the staff were passionate and helpful. There is a laptop in our room to access fast internet. The washroom is small and clean. The bed is large and comfortable. However, we could not see any view from our windows since one of them is facing the corridor and the other one is very small with a narrow view to the alley behind the hotel.

Stacey W.
Canada
July 19, 2013
Great value great location
Staff, location, price
They treated me like a princess! Just loved my stay there!

Ayako Y.
Japan
July 18, 2013
nothing to mention, nothing to complain
funny snake alike white tiles in the bathroom
friendly staff but instead of a nice welcome drink he spoke endlessly about the options of selling us a tour or similar activities he can organise (with commission of course) for us

Brian D.
Ireland
July 17, 2013
Moved to Indochina hotel on arrival overbooked
Location, modern, good breakfast
Stayed in Indochina II instead as this had been overbooked. Gladas it was much nicer, better food and more modern (stayed in Aquarius previously). Aquarius is basic but large rooms, clean as friendly owner. Indochina newer and better breakfast selection. Walking distance to market and lake area. Would return

Heather P.
United States
July 15, 2013
Excellent Customer Service
Customer Service, big bed and nice shower
The staff at the hotel spoke good English and were very attentive. They provided some of the best customer service I had in Vietnam during my 2 1/2 years living in the country. They helped make my stay in Hanoi very pleasant.

Marie G.
United Kingdom
July 14, 2013
Great location and great value
Massive room, friendly helpful staff, great value
Stayed there for 2nd time after overnight trip to halong bay and they up graded me, I had a massive room and the biggest bed I've ever seen and an amazing massage chair in the room