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Excellent 8.4
Based on 1024 reviews

Recent customer comments

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Excellent



based on 1024 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.7
  • Food/Dining 7.5

6.7 ROBERT B.
Australia
June 16, 2013
Well located, freindly staff
Its central location, very helpful staff, great area for shopping

9 Charlotte T.
Swaziland
June 15, 2013
Friendly staff, excellent location and good rooms.
Location staffs and room
Very good hotel with great location, relly recommend it for both single / couple / family. Staffs are very hèlpful too . Rooms are cosy and clean!!

10 anthony K.
Ireland
June 14, 2013
Best place we've stayed for money
The staff, location and thier knowledge of the city
This was by far the best experience weve had while travelling yet. The value for money is great, with reasonably priced rooms. I will recomend here to all my friends when travelling to hanoi. The location was perfect, the staff were brillant and couldn't do enough for us. Even when we returned to collect our bags following a Halong bay cruise they immediately offered us their shower facilities even though we werent staying another nite. They organised a brillant Halong Bay cruise for us and taxis everywhere. I wouldn't stay anywhere else the next time im in Hanoi.

7.3 Zilvinas P.
Lithuania
June 13, 2013
Nice hotel, centrally located
Location, breakfast, staff
Great hotel, nice place, but rooms without windows are not good at all, just be sure to check when booking :)

8.7 sabina G.
Germany
June 13, 2013
discover the old quarter
location, cleanliness, nice breakfast with a lot of choice
Very nice, friendly staff, excellent location, in coffee st, highly recommended

7.3 Zilvinas P.
Lithuania
June 13, 2013
Nice hotel, but strange transfers
Location, breakfast, staff
It seemed to be a nice hotel, but somehow when we arrived we got transfered to an INDOCHINA 2 hotel nearby. I don't know how it is possible, but the same happened when i booked this hotel second time. This hotel is also nice, but might be good to know that, when booking.

6.7 Sinisa B.
Australia
June 13, 2013
Close to lake Hoan Kiem
Location, room rise and tour group

8 Ann C.
Australia
June 07, 2013
Fantastic value for money
Central location, clean hotel, quiet room
Too short. Would have love to stay more days as hotel is central to what we liked.

8.7 Samantha L.
Singapore
June 07, 2013
Affordable stay with great location
Good location, Friendly staff

6 Lai N.
June 06, 2013
reasonable price with good location
good location. spacious room. quiet.
remember to pay a bit more to stay in the room with window . it is much spacious. luckily I got a free upgrade. The location is good. sightseeing is reachable within minutes. But the room need to be more clean. i saw a small cockcoach in the bathroom on early morning. what a good way to wake up.