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Excellent 8.4
Based on 1024 reviews

Recent customer comments

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Excellent



based on 1024 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.7
  • Food/Dining 7.5

8.3 Daniel W.
United States
June 05, 2013
Good Hanoi Location
Location, Staff, Room

5.7 Eelynn T.
Singapore
May 31, 2013
Recommended budget hotel for bagpackers
centrally located to night markets, surrounded with great vietnamese food, near major attractions
Generally clean room, a little small but suprisingly wifi was pretty efficient. They provided a laptop in every room for your own usage.

5 Hui N.
Singapore
May 30, 2013
Terrible squeaking beds
Clean room and staff was friendly. However, no third
When we first arrived we were told that they have given us a large family room with double beds, but it wasn’t the room that we have ordered with a window. The room only have a small window that faces an air well (not exactly to the external). However, there were no other room available, so we stayed. The room was large and clean. The bathroom was of a decent size and was pleasantly clean. The room have a computer with very slow internet. The WIFI was terrible as well; there is no connection to the one that was mentioned to us and most of time, the WIFI was down with authentication error. The most annoying thing however is the 2 double beds squeak. The mattresses were nice and comfy but the bed wooden bases just squeaked with every toss and turn, so the both of us didn't sleep well at all for the entire two nights we were there. The staffs were friendly enough, always have a smile on and were always happy to help. However, the room was just not great with the squeaking beds and I don't think I will come back again. They don’t seem to understand us when we told them the beds squeak, so we gave up complaining to them.

9.3 WEN C.
Singapore
May 29, 2013
Spacious room with computer in rooms
fast internet, laptop in room, clean room

6.7 Le H.
Vietnam
May 29, 2013
A decent hotel to stay despite its small space
centrally located, average looking, cleaniness
The hotel was okay for us, since its location is convinient (just right in the center) that is good for strolling the old quarter. However, its space is quite small, the light decoration did not please me.

10 Philippa G.
Australia
May 27, 2013
Brilliant! Our home base for our stay in Hanoi
Friendly extremel;y helpful staff, fabulous breakfast, perfect location
This hotel was perfect for our needs. Located in the Old Quarter near all the shopping, sights and local restaurants, the rooms are very spacious and clean, high speed internet, massage chair, rose petals on our huuuuuuuge beds. We loved it and would score it 11 out of 10!

6.3 Nicole D.
United States
May 26, 2013
Nice staff clean rooms walking distance to a lot
Staff, breakfast, location
It was great except that we were supposd to have a room with a window and we didn't and I really didn't like not having any window

9.7 Charles E.
Philippines
May 23, 2013
Very good value for money
price, location, service
It was great. I would recommend this to my friends who plan to visit Hanoi. Breakfast was not included in our package but they offered it to us for free!

6.3 kenneth M.
Australia
May 23, 2013
cheap clean central
price location upgrade

6.3 kenneth M.
Australia
May 23, 2013
great cheap hotel yo stay in
location price service
good cheap accommodation stop off point for halong bay pick up got a room upgrade as well