أو

في كل مرة يغادر فيها عميل من عملاء Agoda أحد الفنادق، فإننا نرسل إليهم بريدًا إلكترونيًا نتطلب منهم فيه تقييمهم لإقامتهم في الفندق. فهذه هي الطريقة الوحيدة التي يمكن تقديم التقييم بها. يتعين أن يحصل كل تقييم على مصادقة فريق المحتوى التابع لنا قبل نشره على موقع Agoda الإلكتروني. وبالتالي، فخلافًا لتقييمات العديد من مواقع السفر الأخرى، تكون جميع تقييمات Agoda معتمدة وأصلية.
ادخل التواريخ للتحقق من التوافر وحجز هذا الفندق

Novotel Surabaya Hotel

Jl. Ngagel 173-175, سورابايا سنتر, سورابايا, أندونيسيا 60246 (مشاهدة الخريطة)

!احجز الآن

Novotel Surabaya Hotel سورابايا - المطعم Novotel Surabaya Hotel سورابايا - المظهر الخارجي للفندق Novotel Surabaya Hotel سورابايا - المظهر الخارجي للفندق Novotel Surabaya Hotel سورابايا - غرفة الاجتماعات Novotel Surabaya Hotel سورابايا - المظهر الداخلي للفندق Novotel Surabaya Hotel سورابايا - المظهر الداخلي للفندق Novotel Surabaya Hotel سورابايا - حمام السباحة Novotel Surabaya Hotel سورابايا - حمام السباحة Novotel Surabaya Hotel سورابايا - حمام السباحة Novotel Surabaya Hotel سورابايا - غرفة الضيوف
المنطقة: سورابايا سنتر عدد الغرف: 209

أحدث تقييمات العملاء

تفضل باختيار نوع المسافر

 

جيد

7.4

من واقع 1217 تقييمات

المستوى مقارنة بالسعر
7.5
الموقع
7.2
طاقم العمل
7.5
وضع الفندق / النظافة
7.5
الراحة / المستوى
7.7
الطعام / العشاء
7.2
كافة التقييمات (1217)
صنِّف حسب
Abdulaziz S. Saudi Arabia, 29 مايو, 2011
فندق جيد وحدمات جيده

النظافة والمعاملة
7
الاقامة جيده ويمتاز بالهدو والنظافة والخدمات مقبولة
Renee H. مسافر وحيد Sweden, 13 نوفمبر, 2014
Good Hotel with good price

Nice & big room w/ good view over the pool, clean both the room & public area, nice environment, lounge, security, parking, unfortunately very uncomfortable bed, breakfast was also limited variation
7.3
It was very good, will be back again with good price from Agoda. Location is the problem although hotel provide shuttle service to Grand city mall. Problem finding restaurant nearby.
Randy O. مسافر وحيد Indonesia, 12 نوفمبر, 2014
Staycation at Novotel Surabaya

Ambience, foods & cleanliness
8
I was quite dissapointed with the shower (little flow). Engineer unable to fix it - room 253. Other than that, all are great.
Imelda R. مسافر بغرض العمل Indonesia, 09 نوفمبر, 2014
felt like bali

feels like bali! when i step my feet inside this hotel,i forgot that i come for a business purpose. Felt like went to bali.for pleasure. Too bad my family wasn't with me at that time.
7.7
Hartanto W. مسافر بغرض العمل Indonesia, 08 نوفمبر, 2014
A Comforting Stay

Quick Service, Good Atmosphere, Good Room
9.7
It was a pleasant stay, a good hotel layout with garden and swimming pool next to the room. It made the whole hotel staying experience enjoyable and relaxing.
Regawa P. مسافر بغرض العمل Indonesia, 31 أكتوبر, 2014
Great Property, Not so great management

Resort landscaping, comfortable room, relatively close to dining spots around jl.Darmo and jl.Sumatera
8
I stayed here a few weeks ago. Business travel as usual. I can't seem to remember the specific details, but I remember what I wanted to write about. It's their management, that's their biggest problem. Now, when I decided to stay at this hotel, it was based on a bad experience by a friend who also travels for business a lot. I needed to know the experience first hand. Long story short, problems already occured when I checked in. I remember that after giving my name for my reservation, she asked me "did you book in the hotel room or the apartment?" I found it to be a silly thing to ask. Go check on your computer, don't ask your guest! Okay so finally, after a few minutes wait, we've got our rooms ready. But then I found the room given to me was different from the one I clearly booked. Okay that's like two mistakes already and I haven't even unpacked my luggage. Room was nice, newly renovated few years ago from the looks of it. Property was even nicer. Lots of trees and has a nice resort feeling. The pool water was a bit murky, maybe because of the tile renovation work beside the pool. But still, I wouldn't let this slip my watch if I'm the GM. On the 2nd day, my colleagues went to the business center to print a map. Again, the management seemed to have continuous miscommunication. First, they said they can't print in colour, but later said they can, and finally when the paper came out, it was not in colour. This is minor detail, but then again, this is Novotel! And I wouldn't complain about stuffs like this is it were a local-brand budget hotel. So at the end, I had a nice stay overall. To be fair, I still feel that the hotel is nice and it's probably THE PERFECT HOTEL FOR A FAMILY HOLIDAY IN SURABAYA. However, in terms of being a 4-star internationally managed chain, Novotel Surabaya could (and should) do much much better, because when I see the staffs and how they move and do their work, it sure felt a lot more like a 3-star locally-managed hotel.
Kok H. عائلة مع أطفال أكبر بالعمر Malaysia, 30 أكتوبر, 2014
Nice hotel

Big room, very comfortable. Nice food.
10
Overall is ok but only the receptionist has Misleading us regarding the parking ticket. At last we have to pay the fine and the parking charges. Is really a disappointed moment, not really because of money. Being a international hotel, I hope the management look into this matter seriously.
Judia H. عائلة مع أطفال صغار Indonesia, 26 أكتوبر, 2014
2 night at Novotel Surabaya

clean, comfort, cozy
7.7
The hotel is good, nice staff and services, it just restaurant for breakfast too small and narrow. So when the hotel is fully booked it seems the restaurant were not be able to support all the guest ....
Alan H. مسافر وحيد Australia, 11 أكتوبر, 2014
GREAT HOTEL

FRIENDLY STAFF GREAT FOOD AND GREAT ROOMS
10
Excellent
Bingkun X. مسافر بغرض العمل China, 08 أكتوبر, 2014
Very nice hotel but a bit old

Nice environment inside the hotel, nice staff and worth the money
6.7
It is good and nice. The hotel has a very good inside garden with a swimming pool (though the pool was under maintenance while I arrived). The staff are friendly. Can call a Bluebird taxi with meter and no extra pay. The hotel is nice and the in-room massage is excellent. Just everything inside the hotel is a bit expensive, like diner and massage. BTW, the location is not that good and I do not find anywhere to go except a Carrefour (supermarket) about 5-minutes-walking away.

!احجز الآن

اسرع - الغرف المتاحة محدودة

Novotel Surabaya Hotel سوراباياNovotel Surabaya Hotel سورابايا - المطعمNovotel Surabaya Hotel سورابايا - المظهر الخارجي للفندقNovotel Surabaya Hotel سورابايا - المظهر الخارجي للفندقNovotel Surabaya Hotel سورابايا - غرفة الاجتماعاتNovotel Surabaya Hotel سورابايا - المظهر الداخلي للفندقNovotel Surabaya Hotel سورابايا - المظهر الداخلي للفندقNovotel Surabaya Hotel سورابايا - حمام السباحةNovotel Surabaya Hotel سورابايا - حمام السباحةNovotel Surabaya Hotel سورابايا - حمام السباحةNovotel Surabaya Hotel سورابايا - غرفة الضيوف


AS-AGWEB-3A03