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Joshua P.
مسافر وحيد
Indonesia,
10 مارس, 2014
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nice, hassle free stay
big room, nice city view, centrally located
8.3
I think my experience is very pleasant except for the long check in. This is the first time I need to queue for 15 to 20 minutes before the front desk staff attended me for check in. I must say that I expect more from an internal chain such as Swissotel even on their busy period.
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Xiaotian W.
عائلة مع أطفال صغار
United States of America,
09 مارس, 2014
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Nice, comfortable., friendly. Good services
The swimming pool so good for baby.
9
feeling relaxing , the services are good and fast.
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Thomas P.
مسافر بغرض العمل
Australia,
06 مارس, 2014
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Very satisfactory, particularly the convenient location for my business meetings.
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Hiroki S.
مسافر بغرض العمل
Japan,
04 مارس, 2014
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Perfect acesst to MRT station
1 minute access from MRT City hall station, clean room and good views and kind staff support
9.3
I think that this hotel has well-balanced among a very good location to the center of the city, a clean room with nice view and hotel rate for business person.
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Nicholas N.
زوجين
United States of America,
03 مارس, 2014
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It's 2014... Why are they charging for Internet?
Location, pool, nightlife
7.7
Internet, including in-room wired, per day. It's completely ridiculous to charge that much these days. Free wifi is hard to find in Singapore so I found this very frustrating. Because I lived in Singapore for three years in the same neighborhood as the hotel, I didn't really need to rely in the internet for anything. But still, on principle, Swissotel is robbing people.
Also the mini-bar prices are completely ridiculous. For example $12 for a Tiger beer, versus $4 at the holiday inn down the road.
The Swissotel rooms are pretty bare and boring. The bed is pretty good. The rooms are also noisy... You can hear construction noise and the tv from other rooms.
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Munish K.
زوجين
India,
03 مارس, 2014
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The swissotel is really Awesome .
9.3
The stay there is Super , Really love it . want to go again :)
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Myson M.
عائلة مع أطفال صغار
Philippines,
02 مارس, 2014
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Location
Location, shopping mall annex and excellent food court
7.7
We love the concept of having shopping mall connected to the hotel. The food court on the 3rd floor and down the basement were excellent. Worth your money. No need to avail the expensive breakfast buffet offered by the hotel.
Check in and checking out is quite a waiting. Not good.
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Antoni A.
زوجين
Indonesia,
27 فبراير, 2014
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Very nice place to stay
Near City Hall MRT, clean room, nice staff
8
Tidy and clean room,
Friendly and Responsive staff,
City Hall MRT station very near.
but price little more expensive than other hotel with same standart
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Yolanda C.
مجموعة
Indonesia,
26 فبراير, 2014
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quiet nice hotel
near public transportation, covenience store, and food court
8.3
The room is spacious, they can fullfil our request for twin bed and connecting door. Waiting a bit while check in and one of our rooms is not ready at the moment, but that's ok bcs we can shopping first at the mall next to the hotel. Spacious bathroom. Complete amenities. When i ask for more towels and pillows they send it right away. Staff is very helpfull, they kept my package and sent it to my room, good service. They help us to get a maxicab to go to airport.JAAN is very recommended both in taste and appearance..
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Sumeet C.
مسافر بغرض العمل
India,
25 فبراير, 2014
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Great location, not so great service
Location, Room and courtesy
7.3
Agoda sent me a voucher which stated Airport transfer included. But the hotel did not offer.
THe hotel has a great location. But i expected more for the price -
- 1 hour line for check in
- wifi on pay usually hotels give free. I agreed for 1 day package when someone clarified that 2nd day will be free. When 2nd day started, i was told its not free. It took a while for the team to allow 2nd day free. Eventually i was not charged for any of the two days!! There seemed confusion about the policies
- Breakfast was not part of my room but i remembered only on day 2. One day one, no one checked and allowed me to have free breakfast.
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