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Arawan Riverside Hotel

Salakiew Street, Phonesavanh Village, Mekong River Front, Pakse, Laos (Show on map)

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Area: Mekong River Front Number of Rooms: 128

Recent customer reviews

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Very good

7.4

based on
278 reviews

107 reviews in English

Value for Money
7.4
Location
7.3
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.4
Food/Dining
6.9
All reviews (278)
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Kongkeo P. Business travelers Laos, March 30, 2014
Room is comfort, Nice Breakfast

Room is big size, Clean and Comfort
7
Hotel itself is good, but the location is quiet far from City you need a car for access
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Piyanart K. Business travelers Thailand, March 28, 2014
nice resort, nice location. want to stay there agn

nice resort, nice location. want to stay there agn
8
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Claire T. Families with young children France, February 17, 2014
agreable, calme

situation
5.3
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Byoung J. Solo travelers South Korea, January 28, 2014
nice and cozy

nice view, swimming pool, friendly staff, clean room
9
everything was okay except the fact that it is a bit far from the city center. there was no tuktuk around 9pm in the central so i had a trouble coming back to hotel. wifi is not available in the room as mentioned. you can enjoy the sunset view which is really awesome
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Anthony B. Couples United Kingdom, January 27, 2014
THE STAF DO NOT SPEAK ENGLISH

Nice building. Nice toast. pretty river
3.7
The hotel is THREE miles from the tourist area/town centre, so not as central as it appears on the Agoda map. There is NO shuttlebus or shuttleboat provided by the hotel. Taxis need WRITTEN addresses provided by the hotel (there are no streets signs in English or street numbering), but the hotel staff were unable to help with this. WE FELT STRANDED. Taxis we ordered via the hotel either didn’t come, came late, or took us to the wrong place. The hotel has NO TOUR desk, so could nott help with excursions. The internet didn’t work in our room and only intermittently in the lobby. There was NO HIOT WATER in the room. The bathroom had no towel rails, so towels could not be hung up We complained about the lack of internet and hot water several times every day, both verbally and in writing, but all we got was nods and The swimming pool had six but NONE HAD MATRESSES or UMBRELLAS, and there were NO TOWELS for swimming. There were NO STAFF on duty at the swimming, pool, and NO food or drink on offer. Considering this was a four star hotel (and we’d hired a junior suite) the experience was truly awful.
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Weiqian A. Couples Singapore, December 31, 2013
not bad for what you pay

near to the river
7.7
Room was clean. Wanted a king bed but seems like they only have double beds. Water from the shower flows slow but at least there is a hot shower. Nice view but was located to face the construction. Have to close the curtain if not workers can see through what you are doing in the room. Unsafe to walk along the streets at night. Even in the day time locals look at you as if you had something on your face everywhere you go.
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Meutia F. Business travelers Indonesia, December 21, 2013
Nice hotel

Centrally located, near the market, nice view
7.3
The hotel was nice, but their staff can't speak English. So it's hard for us to communicate with them. But the hotel manager is very kind to help us and his english is quite well. Wifi connection didn't work in our room it only work in lobby hotel. too bad.
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Chommanard W. Groups Thailand, December 20, 2013
Nice place with poor wifi

Nice place, riverside, good standard
7.7
Nice place on riverside area, comfortable with nice buffet
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Suchart S. Families with older children Thailand, December 6, 2013
Good room and food

1. Location 2. food 3. Staff
7
This's the best hotel at that time for me.
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Remko V. Couples Netherlands, November 20, 2013
Business hotel. Employees don't speak english

Nice view of the mekong river
7.3
It's a business hotel, relatively far away from the center. It's been build and financed by the Chinese. Rooms are Nice but if you look a bit better you notie the cheap materials and lousy finishing. Roomservice was offered but not available because there were no kitchen staff... Wifi was offered but hardly available. There's plenty of staff available. Staff smiles at anything you say but don't have a clue. Five people to carry two bags but nobody knows to explain the way to the center. It's a relatively ok place to stay but the place lacks a soul and seems a bit of a ghost hotel
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