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About Arc En Ciel Hotel

Description

This 3-star property of international standard is conveniently located in the Cho Lon Commercial Center, home to China Town, a must-see attraction for first-time visitors. Arc En Ciel Hotel is a suitable place for travelers to relax and enjoy shopping at the city center, just 10 minutes away from Ben Thanh Market and other commercial centers. Furthermore, the airport is within a short distance and is easily accessible. Arc En Ciel Hotel presents 170 well-appointed guestrooms, exuding a tranquil and welcoming atmosphere equipped with all the basic necessities needed for a comfortable stay. Function and meeting rooms are available for guests' convenience along with on-site restaurants, a business center, and a tour booking service.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Luggage storage
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Vietnamese
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Policies

As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Distance from City Center: 4 Km
Distance to Airport: 10 Km
Number of Floors: 8
Number of Restaurants: 3
Number of Rooms : 75
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 1960
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.0
  • Facilities 4.0
  • Location 7.3
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for Money 7.0
  • Food/Dining 6.3
Sort by

Châu M. from Vietnam
Families with young children
Stayed 5 nights in June 2016
It is just terrible!
Read other reviews then you will know why.
Reviewed July 14, 2016

Châu M. from Vietnam
Groups
Stayed one night in June 2016
A very bad choice
This hotel gave us very bad experiences. We booked 3 different rooms for a total stay of 9 nights and their services were just terrible. First, our breakfast was told to serve at the 9th Floor then, at the morning, we had to walk to another hotel for our breakfast, not mention that we had an elder in our group. Second, the attitude of the staff, especially the security man, was very bad. He shouted at us as if he was the boss of the hotel. I asked to meet the manager to complain about that but the receptionist kept stalling me and told me to wait for a very long time. So i decided to post it here, after my stay, for everyone who care, know the situation. Third, the rooms were all very old and had an uncomfortable smell, furniture was the same to the room condition. That was not acceptable for a Three Star Hotel. Fourth, this is just an overpriced hotel. So this is the last time we stay in this hotel.
Reviewed June 27, 2016

kimmy L. from Australia
Families with older children
Stayed 3 nights in March 2016
Holiday
The room doesn't look like the picture stated on the website but apart from that, everything was fine.
Reviewed April 06, 2016

Khanh P. from Vietnam
Business travelers
Stayed one night in January 2016
The staff don't know how to serve customers
The hotel name is historic.
- The staff do not know how to serve customers - Hotel has no parking.
Reviewed January 18, 2016

Linda L. from Australia
Families with older children
Stayed 3 nights in October 2015
Hotel review
Spacious, bed comfortable, doormen was attentive
Below average. The hotel smelt of cigarette smoke. There was no complimentary tea/coffee but there was a kettle! Breakfast was at another hotel across the road. There was smoking in the lobby. Everywhere except for the lobby was hot and had a musky smell. I will not return or recommend this place.
Reviewed October 11, 2015

Derek Y. from Singapore
Couples
Stayed one night in May 2015
Spacious Room
Staff Service Spacious Room
spacious rooms and great service from staff
Reviewed May 12, 2015

DUYEN P. from Vietnam
Solo travelers
Stayed 3 nights in January 2015
Horrible Hotel!
This is the first hotel that there is no safety box in some room. Mine happens to be such a unit! I had to pay 40USD for that privilege.
Reviewed January 23, 2015

Xieu D. from Australia
Couples
Stayed 6 nights in January 2015
spencer dang
staff service, room cleaned,location
good
Reviewed January 17, 2015

Tan H. from Malaysia
Families with young children
Stayed 2 nights in January 2015
Partly refurbished Old Hotel.
Location
Breakfast limited choice. Room with window to a somekind hallway...creepy
Reviewed January 16, 2015

michel C. from France
Business travelers
Stayed one night in November 2014
everything is good
1. service is nice. 2. room is ckean n clear, 3.envirnment is good.
very good.
Reviewed November 23, 2014



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