Excellent 8.4
Based on 40 reviews

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About Arcotel Kaiserwasser Hotel


Located in Vienna, Arcotel Kaiserwasser Hotel is a few minutes away from the city center. The hotel is mere minutes away from UNO City and Austria Center Vienna and provides direct access to the underground station. Arcotel Kaiserwasser Hotel is within a short distance of several attractions which involve activities, arts and culture, shopping, and entertainment. A wealth of services and amenities will also be made available to guests. There is a fitness center, steam room, and water sports for recreation, and meeting facilities, a business center, and an executive floor can assist in any corporate or work related issue that you need to handle. This modern hotel also ideally placed to the most important sights of Vienna like Prater Public Park and Kunsthaus Wien Museum and Art Gallery. The design elements and furnishings at Arcotel Kaiserwasser Hotel are exclusively created to offer a unique and comfortable environment.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Water sports

  • water sports (non-motorized)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-16 year(s) Stay for free if using existing bedding.
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 8 EUR
Breakfast Charge (when not included in room rate): 22 EUR
Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 5.0 Km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 282
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2007
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.0
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

Bee N.
April 24, 2016
everything is good.

edgar G.
November 24, 2014
Better hotel than many
Location,courteous staff,clean
I had a relaxing stay.

Qing P.
September 03, 2014
Location is good
Location, staff, and room size
It is close to river and metro station.

Qing P.
September 03, 2014
Good location to VIC
cleanness, quietness, and location
If you want to travel to VIC, this is a good choice.

Aris B.
August 29, 2014
Good business hotel near UN buildings
Location, quetness, location

Angus H.
United Kingdom
June 24, 2014
Easy to find and easy to use. Very good value room
Location. The deal. The food.
Good hotel near to the Vienna International Centre; just across the road. The deal was great. The room was huge and there was also the use of the executive lounge, which was ok.

Sharifah A.
March 14, 2014
Cleanliness, attentive staff and close to Vienna International centre and train station
The room service was poor in service as the drinking water was not replenished and room service was not done daily as per request. The wifi is slow and the password was changed every 48 hours. I requested for queen bed for my husband and I but was given twin bed that was put close together. Walking distance from hotel to Vienna international centre and train station.

Saherly L.
March 03, 2014
no hassle, quiet and easy to get around
near to VIC, easy public transport, near city centre
very nice stay with no jassle upon submission of the agoda hotel voucher.

Rafal P.
January 17, 2014
Stay was good.
Good location near UN centre, Near by Donau river, S-bahn across the road.
Stay was good and some house keeping staff made very comfortable. One of the reception staff made effort to find connected room after her colleague said it's not available.

Nathida R.
January 12, 2014
Good location and Clean
Good Location, Clean
Good location. A train station is right opposite the hotel. The is clean but quite expensive car park Euro19.00 per day (may be it's normal for local people). Poor internet.