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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Formerly : Somerset Gateway Kuching Serviced Residence
Good 7.2
based on 875 reviews

"Good location, Good staffs & Convenient..."

  • Mazliza, Malaysia
  • August 22, 2015
  • Area: Kuching City Center
  • Rooms : 70
  • Free Wi-Fi

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Room Types
Max
Rates
Superior With Breakfast ( Limited Time Offer )
Superior Room
Superior Room
2 Bedroom Deluxe With Breakfast
2-Bedroom Premier with Breakfast
2 Bedroom Deluxe
2 Bedroom Premier

 

When would you like to stay at this hotel?

Features of Ariva Gateway
Facilities

24-hour front desk

ATM/cash machine on site

business center

car park

elevator

family room

laundry service

luggage storage

meeting facilities

newspapers

safety deposit boxes

smoking area

vending machine

  
Sports and Recreation

fitness center

outdoor pool

sauna

steamroom

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

English

Indonesian

Malay

  

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Sale ends soon!

Featuring luxurious serviced apartments, Ariva Gateway is a great choice for expatriates and long-stay vacationers. Equipped with everything one needs to create a home-away-from-home atmosphere, the spacious kitchen and dining areas are perfect for preparing meals to be enjoyed with friends. Located in close proximity to the shopping, business, and entertainment districts of Kuching, guests are always amid an abundance of fine dining restaurants and funky bars. Nearby attractions include the Sarawak museum, Galeri M, Kuching waterfront, and the Riverside entertainment and shopping complex. The rooftop swimming pool is a great place to unwind after a long day, followed by either the sauna or steam room. The Ariva Gateway features an array of services and facilities to complete your stay and make it as comfortable as possible. Featuring luxurious serviced apartments, Ariva Gateway is a great choice for expatriates and ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.00 Km

Distance to Airport
12.00 Km

Non-Smoking Rooms / Floors
Yes

Number of Floors
11

Number of Rooms
70

Time to Airport (Minutes)
20

Year Hotel Built
2001


Recent customer comments

Filter by Traveler Type

 

Good

7.2

from 875 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (875)
Sort by:
Mazliza M. Families with older children Malaysia, August 22, 2015
ARIVA, KUCHING - Good place & good people..

Good location, Good staffs & Convenient
8.3
Great Location. Near to cat statue, Topspot food centre, restaurants, waterfront & its surrounded with malls & convenient shops.. Staffs performance is outstanding - from front desk, breakfast served, room services - all staffs is very friendly, helpful & nice smile! Breakfast was satisfied. And apartment are comfortable. only one thing, water ponding in our bathroom.
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Pushpa R. Families with young children Malaysia, August 12, 2015
made our day at kuching,serawak

hospiitality,food,room
10
only problem was the lift , sharing with working adults at other floors, suggest to have own lift.
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Helen L. Families with older children United Kingdom, August 5, 2015
A very brief stay

Central, next to seafood court, close to riverfront
4.3
Personally, we found the hotel very dated and dirty. We were showed different rooms/apartments but there were faults in all the rooms eg mould on the windows, dirty floors, marks on carpet. The final room we took actually had ants in the sink and on the coffee table. It came with a washing machine but the washing machine handle was broken. The air con didn't work properly and was very noisy so we couldnt sleep. However, the staff were helpful and tried to fix the problems and offered to refund our early departure to a hotel that suited us better.
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T J. Families with young children India, July 31, 2015
Nice staff though the facilities are not the same

Friendly staff, nice location
6.7
The major concern is food. Though they provide free breakfast it is just like a snack.. only two variety of food.. no choice for children or elderly people.
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Roger N. Families with young children Singapore, July 19, 2015
Hotel with family apartment

Apartment size, location, nothing else
5
Location is decent. Overall cleanliness is bit disappointing. Also, after being told to change the dirty bed sheet, they did not do so for a consecutive 2 nights. Breakfast spread and quality is by far the worse I have seen for a 4-star hotel, and is only comparable to motel standard.
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Roger N. Couples Singapore, July 19, 2015
Overrated Hotel

Location, nothing else
5.7
Location is considered good. Room is decent, but they do not change the bed sheet throughout our 2 night stay. Tile floor is bit dirty, and is left dirty after every morning room servicing. Breakfast quality and variation is a total disaster. As a hotel rated 4-star, it is not worth the money.
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Cathie W. Families with older children Australia, July 2, 2015
Borneo Getaway

Location
6
Great location to waterfront and restaurants. Large rooms. Bathrooms needed a makeover. Kitchen needs to be better stocked with appliances and utensils and washing up needs.
Report this review
Jessica T. Families with older children Malaysia, June 8, 2015
Good location

Good location, good value for money, comfort
8.7
it was our second time staying at this hotel. Had enjoyed both stays. Don't mind staying there again
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Loy S. Families with older children Malaysia, May 25, 2015
Average stay

Friedly staff and big apartment
6.3
The apartment is a little bit old, with hot shower not working properly. Not very clean and feel stuffy. But the friendly staff performance is outstanding.
Report this review
Liang Y. Families with young children Malaysia, May 23, 2015
Decent stay for family

Clean, Good Location and Value for Money
9
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Customers like this hotel for:
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Kuching International Airport (7.9 Km)
Customer comments:
  • "Free wifi" , "Friendly staff" , "Room facilities"
Top attractions in the area:
  • Bing Coffee (0.2 Km / 3 min walk)
  • Hawker Centre (0.2 Km / 3 min walk)
  • Popular Book Co (0.2 Km / 3 min walk)
  • Sarawak Plaza (0.2 Km / 3 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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