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Very good 7.2
Based on 955 reviews

Recent customer comments

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Very good

based on 955 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.2
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Staff Performance 7.2
  • Value for Money 7.5
  • Food/Dining 5.6

5.7 Lee N.
October 15, 2014
Good location but hotel requires some upgrading
Location, clean and quiet
Good location. Room was spacious. Room doors and elevators need upgrading. We almost got stuck in the elevator on our first day. Gym facilities also need upgrading. Equipment are old or spoiled. Shops and restaurant nearby. 10 mins walk to Waterfront. Hotel has no restaurant or cafe. Only a small area for their catered breakfast buffet. Needs improvement on customers relation.

5.7 Lee N.
October 15, 2014
Good location but need some upgrading.
Location, clean and quiet
Need some improvement to customer relation. Elevators are old and need upgrading. The door to my room creaks when open and closing. Bed mattress seems old and sink in the middle. I almost got stuck in the elevator on my first day. 10 minutes walk to waterfront. Restaurants and shops nearby. Hotel has no restaurant/cafe, only a small area for their catered breakfast buffet in the morning. Their breakfast has only the basic i.e., pastry, oranges, mash potato, hot dogs, coffee, tea, cordial juices, plain porridge, mee kolok (on day 1), laksa (on day 2) and hard boiled eggs. No choices on how you want your eggs.

8.3 Helen L.
October 13, 2014
A pleasant short stay
Clean and nice room, convenient location
We stayed in this hotel for two nights. There weren't many options for breakfast (we opted for breakfast inclusive room), but the food taste was okay. The room was clean and more spacious than I thought it would be. The bed was somewhat bigger than normal queen-sized bed too. The only downside was that the water in the shower took quite a while to drain, but it was nothing major. Location wise, it was close to eateries. There was also 7-11 nearby. Overall, it was a pleasant stay. I'd stay there again when I visit Kuching.

6.7 Salinawati S.
October 13, 2014
fair stay
pleasant stay, good location and nice room
fair stay

6.3 Wee L.
October 11, 2014
centralized located hotel
centralized located which enable for us to walk to the town and easily got the food we want.
it was great experience as the apartment is newly renovated. comfortable.

6 M F.
October 09, 2014
big room, big space, quite
just ok. quite big room

8.3 Suh T.
October 07, 2014
Ariva Kuching
strategic location, friendly staff and clean

8 Willy T.
October 05, 2014
Great Stay
Cleanliness, Staff

5 thamboosamy P.
September 26, 2014
my stay at ariva gateway
good location.

7 Malcolm C.
September 21, 2014
Great Location
Location, washing machine & car parking
e stayed at the Ariva Gateway a few times over the past few years, this last trip in July 2014 we could see that the premises are getting old, sofas & carpets are filthy, unfortunately. Breakfast could be better. Location & swimming pool are good, that's some consolation.