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Recent customer comments

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Very good



based on 970 reviews
  • Cleanliness 7.1
  • Facilities 6.3
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for money 7.5
  • Food/Dining 5.6

Zabran H. from Malaysia
Business travelers
Stayed 2 nights in October 2014
Great Adventure
Walking Distance Food, Clean and Worth The Money
Walking Distance Food, Clean and Worth The Money
Reviewed November 03, 2014

wan K. from Malaysia
Business travelers
Stayed 2 nights in October 2014
good room and good staff
big room and surprises
having 2nigt stay with cool and good ambient of room. big and great. will come back here
Reviewed November 03, 2014

Mo A. from Australia
Couples
Stayed 4 nights in October 2014
Great Location, Friendly Staff
Staff, Location, Cost
Great hotel in nice convenient location for us. Great value for money. Definitely stay in again.
Reviewed October 31, 2014

Lee N. from Malaysia
Groups
Stayed 2 nights in October 2014
Good location but hotel requires some upgrading
Location, clean and quiet
Good location. Room was spacious. Room doors and elevators need upgrading. We almost got stuck in the elevator on our first day. Gym facilities also need upgrading. Equipment are old or spoiled. Shops and restaurant nearby. 10 mins walk to Waterfront. Hotel has no restaurant or cafe. Only a small area for their catered breakfast buffet. Needs improvement on customers relation.
Reviewed October 15, 2014

Lee N. from Malaysia
Solo travelers
Stayed 2 nights in October 2014
Good location but need some upgrading.
Location, clean and quiet
Need some improvement to customer relation. Elevators are old and need upgrading. The door to my room creaks when open and closing. Bed mattress seems old and sink in the middle. I almost got stuck in the elevator on my first day. 10 minutes walk to waterfront. Restaurants and shops nearby. Hotel has no restaurant/cafe, only a small area for their catered breakfast buffet in the morning. Their breakfast has only the basic i.e., pastry, oranges, mash potato, hot dogs, coffee, tea, cordial juices, plain porridge, mee kolok (on day 1), laksa (on day 2) and hard boiled eggs. No choices on how you want your eggs.
Reviewed October 15, 2014

Helen L. from Indonesia
Families with older children
Stayed 2 nights in October 2014
A pleasant short stay
Clean and nice room, convenient location
We stayed in this hotel for two nights. There weren't many options for breakfast (we opted for breakfast inclusive room), but the food taste was okay. The room was clean and more spacious than I thought it would be. The bed was somewhat bigger than normal queen-sized bed too. The only downside was that the water in the shower took quite a while to drain, but it was nothing major. Location wise, it was close to eateries. There was also 7-11 nearby. Overall, it was a pleasant stay. I'd stay there again when I visit Kuching.
Reviewed October 13, 2014

Salinawati S. from Malaysia
Business travelers
Stayed 4 nights in October 2014
fair stay
pleasant stay, good location and nice room
fair stay
Reviewed October 13, 2014

Wee L. from Malaysia
Groups
Stayed 2 nights in August 2014
centralized located hotel
centralized located which enable for us to walk to the town and easily got the food we want.
it was great experience as the apartment is newly renovated. comfortable.
Reviewed October 11, 2014

M F. from Malaysia
Business travelers
Stayed one night in June 2014
OK
big room, big space, quite
just ok. quite big room
Reviewed October 09, 2014

Suh T. from Malaysia
Couples
Stayed 4 nights in September 2014
Ariva Kuching
strategic location, friendly staff and clean
Reviewed October 07, 2014