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Recent customer comments

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Very good



based on 971 reviews
  • Cleanliness 7.1
  • Facilities 6.3
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for money 7.5
  • Food/Dining 5.6
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Willy T. from Malaysia
Business travelers
Stayed 4 nights in September 2014
Great Stay
Cleanliness, Staff
Reviewed October 05, 2014

thamboosamy P. from Malaysia
Business travelers
Stayed 2 nights in September 2014
my stay at ariva gateway
good location.
Okay.
Reviewed September 26, 2014

Malcolm C. from Australia
Families with young children
Stayed 12 nights in July 2014
Great Location
Location, washing machine & car parking
e stayed at the Ariva Gateway a few times over the past few years, this last trip in July 2014 we could see that the premises are getting old, sofas & carpets are filthy, unfortunately. Breakfast could be better. Location & swimming pool are good, that's some consolation.
Reviewed September 21, 2014

Zaidi M. from Malaysia
Families with young children
Stayed 2 nights in September 2014
facilities in the hotel good enough
walking distance to kuching waterfront
Good
Reviewed September 18, 2014

Asif Z. from United Kingdom
Families with young children
Stayed 6 nights in September 2014
Quite good but need to improve the breakfast
Location, friendly staff, swimming pool
Generally good.
Reviewed September 17, 2014

YEUN T. from Malaysia
Business travelers
Stayed 3 nights in September 2014
Great location
Comfort room, great location, friendly staff
Comfort room, great location, friendly staff
Reviewed September 16, 2014

Per B. from Denmark
Couples
Stayed 2 nights in September 2014
Value for money
Location, value for money
Breakfast standard is very low. Location is very good, and so are the rooms.
Reviewed September 16, 2014

Shahidan I. from Malaysia
Business travelers
Stayed 3 nights in September 2014
Value for Money
Strategic locations, convenient, & clean
great experience and value for money
Reviewed September 14, 2014

Sumire S. from United States
Couples
Stayed 2 nights in September 2014
Nice place, but sound travels
Price to quality ratio, competent front desk, spacious room
Our room was nice, but there was a connecting door to the suite next door which was not very sturdy. As such, sound from there traveled straight into our room. Unfortunately, we had loud neighbors who came in after midnight and continued to talk (at loud volume) until well past 1 a.m. We got very little sleep that night, but they changed our room the next day after we complained to the front desk in the morning. They were very courteous about it and the second night was very restful. When making reservations, if you need quiet, it may be well worth mentioning.
Reviewed September 11, 2014

Chee L. from Malaysia
Groups
Stayed one night in September 2014
Conveniently Located
Location is Strategic, Apartment Well Maintained and Security To The Room Is Through Security Card
Great stay. The Two Bedroom Apartment is ideal for family traveller with children's ,group travellers as well as couple .Location is a plus point, conveniently located to many popular eateries in Kuching.Breakfast are simple but the set up and ambience are cozy, great for couple
Reviewed September 07, 2014