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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Very good


based on 946 reviews

917 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (946)
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John O. Couples New Zealand, June 14, 2014
Good for the price

Great staff. Close to city.
Great staff and reasonable costs.
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Foo W. Business travelers Malaysia, June 14, 2014
fast checked in, comfortable

good security and safety.
so far ok, nothing to complaint with this rate. Only the time i stay, there is some renovation noise and the wifi is totally sucks.
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Leong Y. Families with young children Malaysia, June 9, 2014
Value for money

Good Location, clean, nice swimming pool
The 2 bedroooms apartment is suitable for family with children. Great location in the Kuching City. Apartment was clean and comfortable, value for money.
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Loh C. Business travelers Malaysia, June 2, 2014
bad experience
bad is an old hotel which already sold half of it to a bank. hard to find. wil never stay in here
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Mohd W. Families with young children Malaysia, May 26, 2014
the hotel spoiled my vacation
poor service my daughter stepped into a glass piece and her feet started bleeding as soon as we went in to the room. i called the reception and was told to bring her down to the reception. they were supposed to come to my room for the emergency and negligence but they asked me to go and see them. a doctor saw and treated my daughter but her mood was spoiled and was cranky. the manager did not even show up. after the incident i asked for a change of room but was refused by the receptionist. i told him i will check out if i cant change my room due to the feeling of insecurity. they agreed. i ask for the manager the next day but she refused to see me. i told them that the hotel committed negligence and the manager was supposed to see me during the incident and soon after that the manager went to see my wife as i had a conference going on.
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Kamarul A. Business travelers Malaysia, May 23, 2014
nothing special.

quiet, old furniture, just ok
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Chew L. Groups Malaysia, May 21, 2014
Suit come with family with children

like a house felling, good location, nice food
The room is clean , but it has some smell with dust. ( maybe the door and window is always closed) Worth if come with family with young child. Food in the morning is ok.
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Chew L. Groups Malaysia, May 20, 2014
like a home fell

suitable if you like to have a home feeling
home feeling
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Nik M. Couples Malaysia, May 19, 2014
Room Comfort/Standard bad

no best
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Mohamad I. Business travelers Malaysia, May 18, 2014
Conveniance Hotel

Good and attractive
Good and nice
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