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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Very good

7.2

based on
914 reviews

889 reviews in English

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (914)
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Khairel K. Couples Malaysia, December 24, 2013
ok

quiet..quiet...quiet
6
Ok.
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Munazim M. Families with older children Malaysia, December 23, 2013
no comment

no comment
4
Just nice..nothing special..family gathering....spend more time outside htl.
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Kok H. Families with older children Malaysia, December 22, 2013
Poor maintenance and upkeep, tired looking.

location, staff friendly
5.3
Disappointing, apartment of 2 rooms had only one bathroom. TV has limited channels.
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Sim B. Couples Malaysia, December 22, 2013
A pleasant stay

Large room, clean & good breakfast
7.7
a pleasant stay at this hotel. the hotel room is big and clean. the hotel also provide good breakfast with many choices. overall is good and would recommend friends to stay at this hotel when they travel to Kuching.
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Hin H. Business travelers Singapore, December 21, 2013
not worth

nothing
5.3
The mattress is too sift n with sound,furniture too old.
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Christine K. Families with older children Australia, December 20, 2013
comfortable

location, friendly staff
7.7
overall it was pleasant and comfortable. The only bad thing is the wifi internet was not working as per the login access instruction. We mentioned this to front desk however they did not provide feedback on what they were doing to fix the problem.
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Hui M. Families with young children Singapore, December 17, 2013
Pleasant hotel

Good for family. There is washing machine and good size for family with 3 bedroom
7.3
pleasant and convenient location
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Kamarudin D. Families with older children Malaysia, December 16, 2013
Relaxing

large, clean and comfortable
9.3
very good stay. family members were very happy because the rooms accomodate with washing machine and dryer. The kitchen was so big and the service of the wifi system is good
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Azmi A. Families with young children Malaysia, December 16, 2013
good and relax

good location
6
enjoy going to sightseeing and shopping. Near with the major attractions
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Muhammad S. Families with young children Malaysia, December 14, 2013
washroom not confortable for muslim family..

nothing to remember
6.3
just for stay and relexing.only i appreciate a house keeping very effective and helpful.keep clean our room everyday.
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