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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Formerly : Somerset Gateway Kuching Serviced Residence

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Area: Kuching City Center Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
726 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.5
All reviews (726)
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Jacqueline W. Families with older children Malaysia, July 7, 2013
FAMILY HOTEL

FAMILY HOTEL, GREAT BREAKFAST AND CLEAN HOTEL
6.3
STAYING WITH MY FAMILY MEMBER AT THIS HOTEL, THE ROOM IS CLEAN AND THE BREAKFAST ARE GREAT ONLY IS THE LOCATION OF THIS HOTEL IS A BIT FAR AWAY FROM TOWN CENTRE.
Mogamat H. Solo travelers South Africa, July 7, 2013
pleasant and comfortable

location, fantastic river views, price
8.7
enjoyed the large room with fantastic view of the river. centrally located and walking distance to the river front. many restaurants close by. the staff at the desk as well as housekeeping were very friendly and efficient. room was cleaned daily with change of bedding and towels. a bit awkward to access the lifts as it required the reception to grant access to to the electronically controlled door , a safety feature but awkward. still used room keys. pity the sauna and team room was not functioning. the breakfast was definitely not 4 star more like 1 star, disappointing as the choice was very limited and had to wait for the kitchen to replenish the buffet table. the breakfast was the only negative aspect. the cost per room was very cheap and the rooms were 4 star. staff very efficient in arranging sight seeing and transport to the airport. would recommend staying at th hotel but not take the breakfast option. looking forward to staying at this hotel again.
Amber L. Families with older children Malaysia, July 7, 2013
Clean and comfy for the price paid.

centrally located, clean & value for money
8
My Aunts & Uncles are happy with the stay overall. Only downside is the basic breakfast which is the same everyday.
Chun P. Solo travelers Malaysia, July 6, 2013
Good Location -

clean rooms, good breakfast good value of money
7.7
Easy access to the airport . Love the high speed internet provided . Good Service
Ruta B. Groups Lithuania, July 6, 2013
Good hotel choice in Kuching

Location, spacious rooms, good value of money
7.3
Location is one of the best thing as you can reach river side by short walk 5minutes.. Sad thing that the pool closes at 7pm, so we couldn't enjoy it at all.
Ruta B. Groups Lithuania, July 6, 2013
Ok hotel for the value of money

Location, spacious rooms
7.7
The rooms are nice a bit old, but comfortable. Location is perfect as you can reach river side by walk in 5 minutes. Liked it and would stay there again.
Sie I. Business travelers Malaysia, July 4, 2013
comfortable and relaxing stay

the staff were friendly and convenience location
6.3
Weijun F. Business travelers Singapore, July 3, 2013
comfortable and nice

internet access, nice view from rooftop swimming pool
7
It was a pleasant stay. The city overview from the rooftop swimming pool was magnificent. The Sarawak River is just a few minutes' walk away from the hotel. The room is clean, but the furniture (eg bathtub) is too old.
Kiam Y. Business travelers Malaysia, July 3, 2013
Enjoyable Stay in the hotel

Clean Room, Centrally Located and attentive staff
8
clean room, centrally located room and very attentive staff
Mohammad N. Couples Malaysia, July 2, 2013
A great place at a good bargain!

Homely, friendly and convenient
9
The staff were really friendly and made the stay feel more personal. Location was quite good,very close to Top Spot seafood place! Rooms were clean and felt secure. I'd recommend Ariva Gateway!

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Customer Reviews - Ariva Gateway, Kuching

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