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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Very good

7.2

based on 941 reviews

912 reviews in English

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (941)
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Thannie A. Groups Indonesia, January 1, 2014
nice room for the type of apartment

sightseeing, nice room{ apartment), nice location
6.7
i love to stay at this apartment room in Ariva. it has big room, nice sightseeing, standard breakfast . not happy with the receptionist, they re not always standby at the desk so i must rang the bell for so many times. but if i go kuching i will stay in this hotel.
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Cheow Y. Families with young children United States of America, December 28, 2013
Need new management to overhaul hotel operation.

cant think of any but bread taste good
2.3
Toilet falling apart, late breakfast, the room condition is not what as seen on internet (deceiving), horrified elevator experience (not sure door will open sometime), gluey and rusty gym equipment, sauna and steam rooms are broken, smelly hallway. Overall, need lots of improvement.
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Ling C. Couples Malaysia, December 28, 2013
room a bit dusty but overall, good.

big room, centrally located in town, value for money.
7.3
Big bed, spacious room. Unfortunately, the room is quite dusty. Otherwise, the stay would have been prefect.
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Khairel K. Couples Malaysia, December 24, 2013
ok

quiet..quiet...quiet
6
Ok.
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Munazim M. Families with older children Malaysia, December 23, 2013
no comment

no comment
4
Just nice..nothing special..family gathering....spend more time outside htl.
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Kok H. Families with older children Malaysia, December 22, 2013
Poor maintenance and upkeep, tired looking.

location, staff friendly
5.3
Disappointing, apartment of 2 rooms had only one bathroom. TV has limited channels.
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Sim B. Couples Malaysia, December 22, 2013
A pleasant stay

Large room, clean & good breakfast
7.7
a pleasant stay at this hotel. the hotel room is big and clean. the hotel also provide good breakfast with many choices. overall is good and would recommend friends to stay at this hotel when they travel to Kuching.
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Hin H. Business travelers Singapore, December 21, 2013
not worth

nothing
5.3
The mattress is too sift n with sound,furniture too old.
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Christine K. Families with older children Australia, December 20, 2013
comfortable

location, friendly staff
7.7
overall it was pleasant and comfortable. The only bad thing is the wifi internet was not working as per the login access instruction. We mentioned this to front desk however they did not provide feedback on what they were doing to fix the problem.
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Hui M. Families with young children Singapore, December 17, 2013
Pleasant hotel

Good for family. There is washing machine and good size for family with 3 bedroom
7.3
pleasant and convenient location
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Ariva Gateway Kuching - Outdoor Swimming PoolAriva Gateway Kuching - Location landmarkAriva Gateway Kuching - LobbyAriva Gateway Kuching - Swimming PoolAriva Gateway Kuching - SaunaAriva Gateway Kuching - Residence LoungeAriva Gateway Kuching - Executive BoardroomAriva Gateway Kuching - Superior Room King Ariva Gateway Kuching - Superior Room Twin SharingAriva Gateway Kuching - Deluxe Apartment - 2nd BedroomAriva Gateway Kuching - Executive & Premier Apartment - Master BedroomAriva Gateway Kuching - Executive & Premier Apartment - 2nd BedroomAriva Gateway Kuching - Apartment - LivingroomAriva Gateway Kuching - Premier & Executive Apartment - WalkwayAriva Gateway Kuching - Apartment - KitchenAriva Gateway Kuching - Deluxe Bedroom 1


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