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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Formerly : Somerset Gateway Kuching Serviced Residence
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Area: Kuching City Center Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Good

7.2

from 869 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (869)
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Dayang R. Couples Malaysia, October 20, 2013
not much interesting

nothing special
6.3
poor house keeping, to changing towel u need to wait until evening and d house keeping very rude because simply enter the room while you are inside. poor reception service. not value for money.
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Choon K. Families with young children Malaysia, October 19, 2013
Great Location. Value for money

Great Location. Value for money. Free in room internet access.
7
Overall the hotel is good, value for money. It offers free breakfast to all family members. Free internet access is great.
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Peng T. Groups Singapore, October 18, 2013
Not unpleasant but could be better.

Location, location, location.
6.7
The hotel is well-located, just in front of the famous Top Spot food court serving excellent seafood. The service of the hotel is just average. The garbage in the kitchen was not emptied. My bedsheet was not changed for 3 days - I know because of the same stain of the sheet. The kitchen is unable to cope with more than a handful of people having breakfast. We arrived at the cafe for breakfast one morning and everything was gone. We had to wait 15 mins for noodles and even bread. In short the hotel is ok for those on a budget without high expectations.
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Muhammad C. Families with young children Bangladesh, October 16, 2013
Children enjoyed roof top swimming pool.

Hotel provided us what we requested earlier. Nice rooftop pool. Near waterfront.
6.3
Overall not bad but Less choice in breakfast, leaking bathtub, small room.
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Yoke M. Groups Malaysia, October 15, 2013
Good location to local attaction

convenient, having a swimming pool,
6
Cleanness is issue, however manage to get acceptable room after requested changing rooms for three times.
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Seok J. Groups Singapore, October 15, 2013
Spacious rooms

Spacious rooms, Central Location, Friendly staff
6
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Mei Y. Families with young children Malaysia, October 15, 2013
Bad services and not enought breakfast provided

Nothing was best. Terrible.
4
Will not come back to this hotel again.
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Morris H. Business travelers Malaysia, October 11, 2013
Value for money hotel at good location

location, value for money, staff
8
Enjoyed my stay here for a conference. The room was tidy and spacious, and the staff were friendly and helpful. Location of the hotel was central and hence very convenient to shopping and eateries. Will definitely come back.
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Morris H. Business travelers Malaysia, October 11, 2013
Comfortable stay at a Great city hotel

Friendly staff, large room, central location
8.3
An excellent hotel that is really value for money ! Room is clean and comfortable, staffs are friendly and helpful. Location is central to many business centers and also close to many eateries and shopping areas. Will definitely stay here again .
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Karunaneethi D. Families with young children Malaysia, October 7, 2013
Was an awesome stay. will recommend to fly and fri

clean big good customer service
10
Was a great stay. Will consider another stay. Enjoyed great sea ffood.hotel was very very very clean. friendly staffs. Breakfast was great.
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Customer Reviews - Ariva Gateway, Kuching

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