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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Very good

7.2

based on
914 reviews

889 reviews in English

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (914)
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Lim T. Groups Malaysia, September 3, 2013
Strategic and comfortable stay

Spacious, comfortable, affordable
7.3
Pleasant. Initially given the wrong room as per stated in the request form.
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Shamshul A. Groups Malaysia, September 2, 2013
Great

Location, room and enviroment
6
Good hotel and value for money
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Usha D. Couples Malaysia, September 1, 2013
Excellent!

Good location, nice clean big apartment
9.3
Had such a great time! Highly recommended for group booking. Right in the middle of the town and restaurants are walking distance. All facilities were made available in the room and everything was new and in good condition. Breakfast was not great though.
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Norazlifah S. Families with older children Malaysia, September 1, 2013
It very nice hotel for family vacation.

Near to water front.
7.7
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Jaw S. Groups Malaysia, August 31, 2013
Overall Good. Food is nice.

Nice Room, Staff is polite. Value for money
7.3
Nice room and value for money for our stay for business purpose.
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Siti N. Groups Malaysia, August 29, 2013
Good location but not proper room when check-in

big space n good household facilities but service so-so
7
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Hayati I. Families with older children Malaysia, August 28, 2013
Value for money. Very good facilities.

Clean, comfortable and spacious.
7
Satisfied with the facilites provided but would like to recommend to have a transport service to Waterfront especially for elderly.
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Tew P. Groups Malaysia, August 27, 2013
Just okay

Good security, staff okay
5.7
Hotel was not what I had expected from the reviews I read. Hotel and its rooms are pretty old, housekeeping not good - did not throw away rubbish from wastepaper basket, toilet floor mat not changed for 3 days! Shampoo and bath gel so small bottle that it was not enough for 2 persons to share. Breakfast - quality of food was acceptable. However, replenishment was either none or very slow.
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Ee K. Groups Malaysia, August 27, 2013
great location, comfortable stay

location, seafood restaurants at the back of Ariva, shopping mall next to it
6.7
Ariva provide washing machine, dryer, iron board n iron in the apartment. Kitchen wares are fully provided. Easy access to take breakfast, lunch n dinner nearby. I will come to stay here again if go to Kuching.
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Tew P. Groups Malaysia, August 27, 2013
not so good

staff can communicate in English, easy check-in and check-out
6
Hotel room walls very thin therefore can hear noise from other rooms and corridor. Some of the guests were very noisy, so we could not even get any sleep on one of the nights. Breakfast not only no variety but replenishment was very, very slow. Most of the time no food to eat cos the coffee house was understaffed.
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