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Very good 7.2
Based on 955 reviews

Recent customer comments

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Very good



based on 955 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.2
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Staff Performance 7.2
  • Value for Money 7.5
  • Food/Dining 5.6

Peng W.
Singapore
October 24, 2013
Not unpleasant but could be better.
Location, location, location.
The hotel is well-located, just in front of the famous Top Spot food court serving excellent seafood. The service of the hotel is just average. The garbage in the kitchen was not emptied. My bedsheet was not changed for 3 days - I know because of the same stain of the sheet. The kitchen is unable to cope with more than a handful of people having breakfast. We arrived at the cafe for breakfast one morning and everything was gone. We had to wait 15 mins for noodles and even bread. In short the hotel is ok for those on a budget without high expectations.

DAYANG B.
Malaysia
October 23, 2013
not much interesting
nothing special
poor house keeping, to changing towel u need to wait until evening and d house keeping very rude because simply enter the room while you are inside. poor reception service. not value for money.

Morris H.
Malaysia
October 22, 2013
Comfortable stay at a Great city hotel
Friendly staff, large room, central location
An excellent hotel that is really value for money ! Room is clean and comfortable, staffs are friendly and helpful. Location is central to many business centers and also close to many eateries and shopping areas. Will definitely stay here again .

MUHAMMAD A.
Bangladesh
October 22, 2013
Children enjoyed roof top swimming pool.
Hotel provided us what we requested earlier. Nice rooftop pool. Near waterfront.
Overall not bad but Less choice in breakfast, leaking bathtub, small room.

Mohd M.
Malaysia
October 21, 2013
Value for money
Cheap, clean and comfortable
I was stayed for 2 nights and everything is doing well. The close at the city centre and easy to find foods and to buy sourvenier.

Jonathan O.
Australia
October 14, 2013
Very nice Hotel ,staff were very friendly and help
Central location, close to shops, clean room.
We enjoyed our stay a the Ariva Gateway Hotel. The Staff were very friendly and happy to help!The hot water in the shower was hot as back home in Australia!(hard to find good hot water at some hotels!) This hotel was in a great location close to Shopping malls, restaurants and walking distance to the Riverfront. I would recommend this hotel to friends and hope to be back soon!

Dayang L.
Malaysia
October 07, 2013
Just so so
Strategic location, thats all
The breakfast sucks. The staff in the restaurant dont even have a uniform. But location wise, it is so strategic.

Lim M.
Malaysia
October 05, 2013
Strategic and comfortable stay
Spacious, comfortable, affordable
Pleasant. Initially given the wrong room as per stated in the request form.

CHIN F.
Malaysia
October 03, 2013
Comfortable
Simple, Nice, affortable
Please do something on the access card door to enter the lift up to the room. The access card always error. The breakfast choice is lesser.

JACOB D.
Malaysia
October 01, 2013
OK
THE ROOMS IS BIG
THE LOBBY IS SMALL & UN-CONVENIENCE. THE ROOM & TOILET IS BIG BUT LOOK OLD AND UN-FURBISH. THE BREAKFAST IS DISASTER.