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Very good 7.2
Based on 965 reviews

Recent customer comments

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Very good

based on 965 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.1
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 5.6

Pik L.
September 30, 2013
bugdet ,convenient to city of Kuching
Lift not so good, breakfast too simple. No signal at ground floor. Overall is good

Sadaqat K.
September 28, 2013
Ariva gateway is not hotel it's service apartment
Centrally located
Service was poor as room was not ready when we reached there,

Hesamedin K.
September 28, 2013
Pleasant stay in this hotel
Fast Internet, nice staff, located at City center
It is very nice hotel. I definitely recommend this hotel to everyone. It's near Sarawak River and you can walk around it, listen to local musics live or even enjoy cruise ship. Staff are very good. Breakfast was so so, better than nothing. Hotel doesn't have any special tour, taxi and similar services.

Goh H.
September 27, 2013
overall staff performances should be improved
location, abit aging the deco
slow check-in with only one staff at the counter, while breakfast choice is limited with fewer seat capacity

jean B.
September 26, 2013
good value for the price

Chandra L.
September 26, 2013
standard hotel
nothing special
check in so slowly, cause gotta waiting for staff. hidden staff breakfast standard, central city near mall.

September 26, 2013
My guest cooked than eat out,well equip kitchen
Well quip kitchen,big living room,2 bedrooms
It was for my guest who is the bride of her wedding day. Wonderful.

Swee L.
September 26, 2013
comfortable room
comfortable room, good location
the room was comfortable, the services and breakfast were bad.

Swee L.
September 26, 2013
lousy services
good location, large room, comfortable
no comments for the room but only the services of the hotel still need to improve.

Swee L.
September 26, 2013
good room, bad services
large room, good location, comfort apartment
I was disappointed on the hotel services. We've called for 3 times just to change the dirty bedsheet, but in the end we need to went to the reception counter and asked them to change it.