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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Very good

7.2

based on 941 reviews

912 reviews in English

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (941)
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Ferry F. Families with young children Indonesia, August 6, 2013
great location

family friandly, central located, shopping area
6.3
the room is suitable for family with children. whe stayed at the two bed rooms apartement which was has kitchen and washing machine.
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Denny K. Families with young children Indonesia, August 5, 2013
Quite a big room, but poor air cond maintenance.

Large size room
5.7
The room is big enought but poor air cond maintenance cause our room air cond was leaking.
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Fook C. Business travelers Malaysia, July 29, 2013
Value for Money

Convient, near the city center and easy access
7.3
My business trip with Family member of 3 kids, the room is big enough to cater all of us and have a secure stay in Kuching Town. Location is almost the center of the city and walking distance for food and water front.
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Jarratt C. Families with young children Australia, July 28, 2013
Fittness Centre Disgrace

The Foyer Was the best thing about this hotel
5.3
The Ariva in Thailand and China is 5 Star Quality. Unfortunatley The Ariva at Kuching is Outdated and More 3 Star. The Fittness Centre Gym and Weights room all were broken and unservicable. Only 1 of 3 treadmills worked. The steam room and sauna were unservicable. The swimming pool is small with a cast of thousands using it so lots of pesky children where you can't relax. The breakfast is very ordinary with the same menu everyday with limited choices. The WIFI Signal is non existant and could not be used. This establishment is damaging to the ARIVA Brand. I an extreamly disappointed and Should have stayed at the Hilton!
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Teik H. Families with young children Malaysia, July 28, 2013
Good choice for family

Nice location, comfortable & reasonable
7.7
Easy to go China Town which is walking distance. The price is reasonable. Swimming pool is nice. A lot of food choices around.
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Cheong M. Groups Malaysia, July 22, 2013
Nice hotel, nice location, friendly staff

Nice swimming pool, clean and friendly staff
7.7
I'm was stay at 2 bedroom apartment, the room was clean and large, but the bad thing is only 1 bathroom for this 2 bedroom apartment. Breakfast was not much choice, hope this can improve. Overall is ok.
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Lan F. Groups Malaysia, July 21, 2013
the room is large and clean, the bed is comfort.

nice, comfort and clean
7
The room is large and clean, just the toilet not look nice. Overall are consider ok.
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Yee T. Business travelers Malaysia, July 20, 2013
Clean and centrally located apartment in the city

comfort and spacious room friendly and helpful staff
8.3
Location at city center & top spot. Staffs were courteous and friendly. An old hotel but overall was maintained properly.
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Adrienne P. Solo travelers Australia, July 18, 2013
Perfect

Clean, well located, good no fuss service.
10
From check in to check out my needs were met in a friendly efficient way. Facilities were clean, the hotel well located and the room had a pleasant view.
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Shin Y. Groups Malaysia, July 18, 2013
Reasonable price, comfortable room

Nice location, comfortable & reasonable
7.7
Easy to go China Town and others shopping centre. The price is reasonable. The only things I need commend is the air-cond in the bedroom. It is too noisy until I need to switch off the air-cond if I want to sleep well.
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Ariva Gateway Kuching - Outdoor Swimming PoolAriva Gateway Kuching - Location landmarkAriva Gateway Kuching - LobbyAriva Gateway Kuching - Swimming PoolAriva Gateway Kuching - SaunaAriva Gateway Kuching - Residence LoungeAriva Gateway Kuching - Executive BoardroomAriva Gateway Kuching - Superior Room King Ariva Gateway Kuching - Superior Room Twin SharingAriva Gateway Kuching - Deluxe Apartment - 2nd BedroomAriva Gateway Kuching - Executive & Premier Apartment - Master BedroomAriva Gateway Kuching - Executive & Premier Apartment - 2nd BedroomAriva Gateway Kuching - Apartment - LivingroomAriva Gateway Kuching - Premier & Executive Apartment - WalkwayAriva Gateway Kuching - Apartment - KitchenAriva Gateway Kuching - Deluxe Bedroom 1


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