Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good

based on 971 reviews
  • Cleanliness 7.1
  • Facilities 6.3
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for money 7.5
  • Food/Dining 5.6

Arni R. from Malaysia
Business travelers
Stayed 2 nights in September 2013
Didn't lock my room after servicing.
Cheap compared to the nearby hotels of similar standards, within city centre.
1. Keeping room unlocked after room cleaning is very bad. Luckily nothing is missing.
Reviewed September 21, 2013

Chong L. from Malaysia
Stayed 2 nights in September 2013
Centrally located hotel
near to shopping, river view, bar & pub
The stay was so so but the room is consider OK for us. The location was not bad but the breakfast choices were limited.
Reviewed September 13, 2013

melissa O. from Malaysia
Solo travelers
Stayed 3 nights in September 2013
Well clean
cleaness, powerful air condition and easy transportation.
Overall, The hotel is cleaness ever the facilities are old.. East Transportation and easy to find foods nearby hotel. However, the breakfast have nor much variety.
Reviewed September 13, 2013

NORAZLIFAH S. from Malaysia
Families with older children
Stayed 3 nights in August 2013
It very nice hotel for family vacation.
Near to water front.
Reviewed September 11, 2013

Ee T. from Malaysia
Stayed 3 nights in August 2013
great location, comfortable stay
location, seafood restaurants at the back of Ariva, shopping mall next to it
Ariva provide washing machine, dryer, iron board n iron in the apartment. Kitchen wares are fully provided. Easy access to take breakfast, lunch n dinner nearby. I will come to stay here again if go to Kuching.
Reviewed September 09, 2013

SITI B. from Malaysia
Stayed 4 nights in August 2013
Good location but not proper room when check-in
big space n good household facilities but service so-so
Reviewed September 08, 2013

TEW C. from Malaysia
Stayed 3 nights in August 2013
not so good
staff can communicate in English, easy check-in and check-out
Hotel room walls very thin therefore can hear noise from other rooms and corridor. Some of the guests were very noisy, so we could not even get any sleep on one of the nights. Breakfast not only no variety but replenishment was very, very slow. Most of the time no food to eat cos the coffee house was understaffed.
Reviewed September 06, 2013

Rolita J. from Malaysia
Families with young children
Stayed 2 nights in August 2013
Comfortable stay
Fast internet, the apartment is superb. I love it
What can I say... everything was great. Except for the cleanliness of the apartment and outside the lift but still acceptable. Will definitely come back again.
Reviewed September 06, 2013

Claire Y. from Malaysia
Business travelers
Stayed 4 nights in August 2013
Nice. Poor counter service
room, room, room
nice stay, nice room, poor counter service. Staff at counter were rude, slow and kept me waiting at the counter before somebody came during check out. The counter bell that supposed to be there were kept away too. After greeted, she took few minutes to went out from the room.
Reviewed September 06, 2013

Evans L. from Indonesia
Business travelers
Stayed 3 nights in August 2013
Good place for short trip
clean, good location, friendly staff
Nice hotel with a clean room. The location is near to shopping mall. Friendly staff. Breakfast is standard and just oke. The internet connection is good.
Reviewed September 03, 2013