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Very good



based on 972 reviews
  • Cleanliness 7.1
  • Facilities 6.3
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for money 7.5
  • Food/Dining 5.6

alia R.
Malaysia
September 03, 2015
Suitable for groups
location, value for money and convinient
We were travelling in a group, and I would say that the hotel apartment room was just nice for our group. The location, which was quite near to the waterfront was also one of the good point to consider when choosing this hotel. Room needs a facelift/upgrading though..

Fauzliana F.
Malaysia
August 30, 2015
Great location
Location, value for money, comfortable

Mazliza I.
Malaysia
August 26, 2015
ARIVA, KUCHING - Good place & good people..
Good location, Good staffs & Convenient
Great Location. Near to cat statue, Topspot food centre, restaurants, waterfront & its surrounded with malls & convenient shops.. Staffs performance is outstanding - from front desk, breakfast served, room services - all staffs is very friendly, helpful & nice smile! Breakfast was satisfied. And apartment are comfortable. only one thing, water ponding in our bathroom.

PUSHPA E.
Malaysia
August 14, 2015
made our day at kuching,serawak
hospiitality,food,room
only problem was the lift , sharing with working adults at other floors, suggest to have own lift.

Helen L.
United Kingdom
August 06, 2015
A very brief stay
Central, next to seafood court, close to riverfront
Personally, we found the hotel very dated and dirty. We were showed different rooms/apartments but there were faults in all the rooms eg mould on the windows, dirty floors, marks on carpet. The final room we took actually had ants in the sink and on the coffee table. It came with a washing machine but the washing machine handle was broken. The air con didn't work properly and was very noisy so we couldnt sleep. However, the staff were helpful and tried to fix the problems and offered to refund our early departure to a hotel that suited us better.

T A.
India
August 04, 2015
Nice staff though the facilities are not the same
Friendly staff, nice location
The major concern is food. Though they provide free breakfast it is just like a snack.. only two variety of food.. no choice for children or elderly people.

Helda K.
Malaysia
July 28, 2015
Nice Hotel Apartment
Spacious Room, Good Location & Comfortable
Great location. Near to Kuching Waterfront, TopSpot Seafood just behind the hotel. Also near to convenient shop. But the hotel need to be improve/makeover. Staff is very friendly & helpful. Overall a nice apartment. I will recommend to friends and go back to this apartment if I visit Kuching again.

Roger N.
Singapore
July 20, 2015
Overrated Hotel
Location, nothing else
Location is considered good. Room is decent, but they do not change the bed sheet throughout our 2 night stay. Tile floor is bit dirty, and is left dirty after every morning room servicing. Breakfast quality and variation is a total disaster. As a hotel rated 4-star, it is not worth the money.

Roger N.
Singapore
July 20, 2015
Hotel with family apartment
Apartment size, location, nothing else
Location is decent. Overall cleanliness is bit disappointing. Also, after being told to change the dirty bed sheet, they did not do so for a consecutive 2 nights. Breakfast spread and quality is by far the worse I have seen for a 4-star hotel, and is only comparable to motel standard.

Cathie W.
Australia
July 09, 2015
Borneo Getaway
Location
Great location to waterfront and restaurants. Large rooms. Bathrooms needed a makeover. Kitchen needs to be better stocked with appliances and utensils and washing up needs.