Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

Filter by traveler type


Very good


based on 940 reviews

911 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (940)
Sort by:
Adli Z. Solo travelers Malaysia, April 22, 2016
Report this review
Nor A. Business travelers Malaysia, April 15, 2016
so far semua ok
Report this review
Michael C. Couples Singapore, April 12, 2016
Should either have attendance for the spa facilities or some clear operation instruction especially on safety matters.
Report this review
Pui S. Solo travelers Malaysia, April 2, 2016
Need Fixing
Broken Furniture, Spoilt Door, Noisy Air-con and 1 slow lift to access all floors. Location, staffs and breakfast is good. Overpriced.
Report this review
Siddiq A. Families with older children Malaysia, April 2, 2016
Value for money.
Hotel may want to consider installing bidets. Air conditioner over apartment entrance door leaking, and pools/puddles on the floor. Hotel may want to consider replacing the unit.
Report this review
Tety H. Groups Brunei Darussalam, March 31, 2016
Spacious room
The room was spacious and clean. Stay on 14th floor, good view. Walking distance to Top Spot Restaurant. Location was just okay, but not convenient for shopping, especially to those who love to shop at the mall. The drawback, WiFi was not good. The breakfast set was not satisfied and the space was too small. The lift to the hotel room only one is working and limited.
Report this review
Sheryl G. Families with young children Philippines, March 28, 2016
Good value for money
The premium two-room suite was very spacious. Everything worked well in our room. The breakfast was OK, not enough choices.
Report this review
Nattapong T. Business travelers Thailand, March 25, 2016
Good location but old and smelly room

Location, big room
Wifi not working, the room is big but old and not as clean
Report this review
Walter G. Business travelers Malaysia, March 17, 2016
Not good. Gym can't be used. Pool is bad. Lifts on the verge of breaking down. Rooms are ok but the rest just bad.
Report this review
Mohd H. Families with older children Malaysia, March 16, 2016
Clean and spacious
Location walking distance to Topspot Seafood
Report this review
1 - 10 of 911 reviews Next page
Ariva Gateway Kuching - Outdoor Swimming PoolAriva Gateway Kuching - Location landmarkAriva Gateway Kuching - LobbyAriva Gateway Kuching - Swimming PoolAriva Gateway Kuching - SaunaAriva Gateway Kuching - Residence LoungeAriva Gateway Kuching - Executive BoardroomAriva Gateway Kuching - Superior Room King Ariva Gateway Kuching - Superior Room Twin SharingAriva Gateway Kuching - Deluxe Apartment - 2nd BedroomAriva Gateway Kuching - Executive & Premier Apartment - Master BedroomAriva Gateway Kuching - Executive & Premier Apartment - 2nd BedroomAriva Gateway Kuching - Apartment - LivingroomAriva Gateway Kuching - Premier & Executive Apartment - WalkwayAriva Gateway Kuching - Apartment - KitchenAriva Gateway Kuching - Deluxe Bedroom 1

Agoda is part of The Priceline Group, the world leader in online travel & related services.