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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Formerly : Somerset Gateway Kuching Serviced Residence
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Area: Kuching City Center Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
801 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.5
All reviews (801)
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Lim G. Families with young children Malaysia, December 12, 2014
Best location

We like the location as it is city center and surrounded by restaurant and nice tourist spot.
7
The room is clean, equipped with kitchen ware and washing machine. AV system is nice with stereo player as well. Really like the roof top pool which can see whole Kuching city view.
Zabedah S. Families with older children Malaysia, December 11, 2014
Staying in Ariva gateway for 3 nights

1. Front office staffs are friendly and helpful
7.7
The washing machine in the room isn't working well. We can't wash our laundry. The air on in the room isn't working well too. Too cold even when the temperature already changed to higher degree. There is only 1 bathroom in the apartment. For a family like us, that is quite inconvenient. Beside all these, the front office staffs are very friendly and helpful.
Kie S. Families with young children Brunei Darussalam, December 11, 2014
stay review

Non
5.3
This hotel only for traveller without car. Office respond bad on email. No parking for car(Not for hotel guest ). Car only can park at general parking space (without security).No housekeeping at Night. building lift need some repair -button not respond easily. Not easy access to room(2 time change lift ).
James A. Families with older children Malaysia, December 9, 2014
Rooms are clean though bath fittings are old.

Reception staff friendly and helpful. Central to CBD area.
7
Pleasant and friendly. Accomodating as my flight was in the evening was able to extend my checkout time to 3 pm.
Nurul Z. Couples Malaysia, December 8, 2014
clean and comfortable

clean, nice view and at city center
9
terbaik
Rafidah H. Families with young children Malaysia, December 8, 2014
value for the money spent

Near top spot, pool facilities and private
8.3
Very pleasant
Hasmuniza H. Families with young children Malaysia, November 30, 2014
Worth the stay

Room, Cleanliness and Friendly Staff
9.7
Leh Y. Families with young children Malaysia, November 24, 2014
NOTHING

NOTHING
6
NOTHING
Wanhan Y. Groups Malaysia, November 16, 2014
clean but a bit old

Good location, friendly staffs & reasonable rate
7.3
Good location walking distance to mall and famous seafood restaurant . Only dislike: entrance to the building is smelly
Nurulhuda A. Business travelers Malaysia, November 14, 2014
simple and comfortable

love the room, food and decoration
8.7
my stay was ok and if i dont bother so much on parking space maybe i will stay there again when i m in kuching

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Customer Reviews - Ariva Gateway, Kuching

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