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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Formerly : Somerset Gateway Kuching Serviced Residence
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Area: Kuching City Center Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 143 reviews

Value for Money
8.0
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
8.0
Food/Dining
5.9
Families with older children (143)
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Cathie W. Families with older children Australia, July 2, 2015
Borneo Getaway

Location
6
Great location to waterfront and restaurants. Large rooms. Bathrooms needed a makeover. Kitchen needs to be better stocked with appliances and utensils and washing up needs.
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Jessica T. Families with older children Malaysia, June 8, 2015
Good location

Good location, good value for money, comfort
8.7
it was our second time staying at this hotel. Had enjoyed both stays. Don't mind staying there again
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Loy S. Families with older children Malaysia, May 25, 2015
Average stay

Friedly staff and big apartment
6.3
The apartment is a little bit old, with hot shower not working properly. Not very clean and feel stuffy. But the friendly staff performance is outstanding.
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Aminah A. Families with older children Malaysia, May 4, 2015
Very nice and cozy hotel

Good location, good food, clean hotel
8
Very pleasant and will definitely stay there again
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Aminah A. Families with older children Malaysia, May 4, 2015
Good Hotel

Good Location, Variety of Food, Spacious Room
8
Everyone enjoyed our stay at Ariva and will definitely stay there again
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Nurulhuda A. Families with older children Malaysia, May 2, 2015
pleasant and comfortable

location, bed, cleanliness
7.7
Good and comfort.staff is very helpful .only thing tv channel not much choice.
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Allen T. Families with older children Malaysia, March 3, 2015
comfort trip

location, room is big, value
7.3
overall is good. would be better if 2 room keys is provided
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Ainul H. Families with older children Malaysia, February 17, 2015
good for families travelers

location, space, value for money
8.7
Very nice and value for money...just i dont like the breakfast....
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Yih C. Families with older children Malaysia, December 27, 2014
Convenient and comfortable

Proximity to city centre, comfortable service apartment unit, good housekeeping
8.3
My family and I enjoyed the stay. The counter staff were generally helpful. The gentleman seating us for breakfast was friendly and sincere. Have read earlier reviews about the lack of variety in the breakfast menu. Suppose it's matter of level of expectation in the hotel guest. Personally, was satisfied with availability of bread, porridge and eggs. Would recommend hotel to others.
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Zabedah S. Families with older children Malaysia, December 11, 2014
Staying in Ariva gateway for 3 nights

1. Front office staffs are friendly and helpful
7.7
The washing machine in the room isn't working well. We can't wash our laundry. The air on in the room isn't working well too. Too cold even when the temperature already changed to higher degree. There is only 1 bathroom in the apartment. For a family like us, that is quite inconvenient. Beside all these, the front office staffs are very friendly and helpful.
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Customer Reviews - Ariva Gateway, Kuching

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