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Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Formerly : Somerset Gateway Kuching Serviced Residence
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Area: Kuching City Center Number of Rooms: 70
Free Wi-Fi

Recent customer reviews

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Good

7.2

from 868 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (868)
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Roger N. Families with young children Singapore, July 19, 2015
Hotel with family apartment

Apartment size, location, nothing else
5
Location is decent. Overall cleanliness is bit disappointing. Also, after being told to change the dirty bed sheet, they did not do so for a consecutive 2 nights. Breakfast spread and quality is by far the worse I have seen for a 4-star hotel, and is only comparable to motel standard.
Roger N. Couples Singapore, July 19, 2015
Overrated Hotel

Location, nothing else
5.7
Location is considered good. Room is decent, but they do not change the bed sheet throughout our 2 night stay. Tile floor is bit dirty, and is left dirty after every morning room servicing. Breakfast quality and variation is a total disaster. As a hotel rated 4-star, it is not worth the money.
Cathie W. Families with older children Australia, July 2, 2015
Borneo Getaway

Location
6
Great location to waterfront and restaurants. Large rooms. Bathrooms needed a makeover. Kitchen needs to be better stocked with appliances and utensils and washing up needs.
Jessica T. Families with older children Malaysia, June 8, 2015
Good location

Good location, good value for money, comfort
8.7
it was our second time staying at this hotel. Had enjoyed both stays. Don't mind staying there again
Loy S. Families with older children Malaysia, May 25, 2015
Average stay

Friedly staff and big apartment
6.3
The apartment is a little bit old, with hot shower not working properly. Not very clean and feel stuffy. But the friendly staff performance is outstanding.
Liang Y. Families with young children Malaysia, May 23, 2015
Decent stay for family

Clean, Good Location and Value for Money
9
Nora L. Business travelers Malaysia, May 15, 2015
review

near and affordable
4.7
Shirley N. Families with young children Malaysia, May 10, 2015
Comfortable 2-room premier apartment

location, size, friendly receptionist
7
The 2-bedroom premier apartment, comes with 2 bathroom, is suitable for family of 4-5 person. Master room comes with king sized bed with attached bathroom, 2nd room comes with either 2 single or 1 queen size bed. The comforter cover in the master bedroom has dirty stain. Bathroom cabinet and bath tub are rather dated. Other furniture like sofa, bed are fine. Breakfast is basic (nasi lemak, fruits and bread). Additional breakfast RM15 per person. Additional bed (with breakfast) is RM50. Overall a nice apartment. I will recommend to friends and go back to this apartment if I visit Kuching again.
Aminah A. Families with older children Malaysia, May 4, 2015
Good Hotel

Good Location, Variety of Food, Spacious Room
8
Everyone enjoyed our stay at Ariva and will definitely stay there again
Aminah A. Families with older children Malaysia, May 4, 2015
Very nice and cozy hotel

Good location, good food, clean hotel
8
Very pleasant and will definitely stay there again

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Customer Reviews - Ariva Gateway, Kuching

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