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Customers like this hotel for:
    Nearest transport:
  • Flagstaff Railway Station (1.0 Km / 12 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Essendon Airport (10.9 Km)
  • Melbourne Airport (18.1 Km)
    Customer comments:
  • "Comfortable beds", "Friendly and helpful staff", "Room size"
    Top nearby attractions:
  • Old Melbourne Gaol (0.3 Km / 4 min walk)
  • Queen Victoria Market (0.6 Km / 8 min walk)
  • Chinatown (0.7 Km / 9 min walk)
  • Bourke Street Mall (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line.

Arrow On Swanston Apartments

488 Swanston Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Features of Arrow On Swanston Apartments

Hotel Facilities

  • 24-hour front desk
  • coffee shop
  • convenience store
  • daily housekeeping
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • salon
  • shops
  • ticket service
  • tours
  • vending machine

Sports and Recreation

  • fitness center
  • outdoor pool


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese
  • Spanish
  • Thai

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Serviced Apartment Description
With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect...see more With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect for both short and long term stays. A collection of bistros, bars, cafes, and other eateries - all within walking distance - are there for you to choose from. Should you fancy a further trip around Melbourne, the city’s tram stops are just outside your doorstep. All its apartments feature a fully equipped kitchen, bathroom with shower, direct dial telephone, broadband internet access, reverse cycle air-conditioning/heating, and coffee/tea making facilities. Arrow On Swanston Apartments also offers modern facilities and services that guests will greatly benefit from, such as 24-hour security systems, electronic card access, onsite secure undercover parking, coin-operated guest laundry, a gymnasium, a sauna, an outdoor 25 meter swimming pool, conference and function facilities, a hair and beauty salon, and a convenience store. A versatile accommodation, Arrow On Swanston Apartments makes a perfect place that will suit any kind of travelers.
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Recent customer comments

Filter by Traveler Type
All reviews (966)

Business travelers (88)

Couples (376)

Solo travelers (191)

Families with young children (74)

Families with older children (128)

Groups (109)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (966)
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Lili I. Business travelers
Indonesia, November 26, 2015
Good location, clean room

Good location, clean room and good service
christine M. Solo travelers
Australia, November 25, 2015
Budget Hotel

location, value for money, staff helpfull
My stay was good, it was close to where I needed to go to. Staff were helpful.
Gwendolyn K. Families with older children
Malaysia, November 23, 2015
Affordable stay

Spacious room, Clean, but noisy
My parents and I were given rooms which were right outside the elevators so it was quite noisy. Other than that it was an okay stay. Rooms are rather clean although room service / housekeeping is limited to a certain extent. Just take note that the tram stop right outside the apartment is out of the free tram zone. Not only that, parking is not free.
jonathon L. Business travelers
Australia, November 23, 2015
Missed the mark

Location, room, kitchen
Only gave one day parking instead of two. No free wifi (although it is given if you call direct and not via hotel agents)
Katrina F. Solo travelers
Australia, November 22, 2015

Close to city, tram stop outside door,
Shower needs a proper scrub heaps of mould , bathroom not cleaned properly since don't know when. Bed springs showing thru mattress,took 2 days of complaining for them to do something about it. Daily cleaning service only if you ring reception. Clump of long black hair left on carpet after cleaning room. ( mine is light brown) Your location may be great but was not impressed with the hotel. Didn't realise that gym and pool were in a building up the street ( next door) & was sceptical on their cleanliness also. It's a good thing I was busy sightseeing as I wouldn't have wanted to spend much time in my room
Richard F. Business travelers
Australia, November 19, 2015
Arrow on Swanston - Sucks

Lie K. Families with older children
Indonesia, November 18, 2015
Good hotel and location, easily accessible.

The location is close to trem and only 10 minutes to city. It's only a few minutes to RMIT and Melb Uni. The sote next to hotel provides shuttle to airport.
The condotel has pretty good location. We stayed 6 days and does not have too much problems. The staff is helpfull and friendly. We came in early Nov and still having cold weather. Not sure if they have heater or not but since the weather is still tolerable we do not inquiry to the staff. The location is easily accessible by trem that go to city. You need to buy Miky pass though at the mini stores or at train station. It can be used to travel with bus, trem and train. Staffs are friendly and speak Mandatin also as many visitors also came from Mainland China to visit their kids. We had enjoyable time staying at the condotel.
KONG W. Groups
Malaysia, November 28, 2015
First choice for Melbourne stay

Location is good, room is clean and friendly staff
Pleasant and strongly recommended to anyone who is looking for Melbourne holidays....
azizatul Y. Couples
Malaysia, November 17, 2015
will definitely be back

Location, location and comfy room.
it was great.
Connie F. Couples
Singapore, November 15, 2015

There is no wifi even at the reception area unless you pay $14+ for 24 hours usage, or buy a drink at their cafe. Just walk 10 mins to Hungry Jack for free wifi. The apartment is small but clean with a kitchenette. One has to walk 15 mins to CBD or 10 mins to free tram zone. Otherwise it's ok for their rate, but it's no 4 stars hotel.

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