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Arrow On Swanston Apartments

488 Swanston Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Good 7.5
based on 807 reviews

"location, comfortable and friendly staff. evening staff..."

  • Mark, Malaysia
  • May 2, 2015
  • Area: Melbourne CBD
  • Rooms : 85

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Room Types
Max
Rates
Standard Double
Standard Double with Breakfast
Standard Double
Standard Twin
Standard Twin with Breakfast
Standard Twin
1 Bedroom Apartment
1 Bedroom with Breakfast
1 Bedroom Apartment
1 Bedroom FREE BREAKFAST SALE
1-Bedroom with Sofa Bed
1 Bedroom with Sofabed
2 Bedroom Apartment
2 Bedroom Apartment
2-Bedroom Apartment with Sofa Bed
2 Bedroom Apartment with Sofa Bed

 

When would you like to stay at this hotel?


Photos of Arrow On Swanston Apartments

Arrow On Swanston Apartments Melbourne - Standard Twin
Standard Twin
Arrow On Swanston Apartments Melbourne - Guest Room
Guest Room
Arrow On Swanston Apartments Melbourne - Guest Room
Guest Room
Arrow On Swanston Apartments Melbourne - Guest Room
Guest Room
Arrow On Swanston Apartments Melbourne - Guest Room
Guest Room
Arrow On Swanston Apartments Melbourne - Guest Room
Guest Room
Arrow On Swanston Apartments Melbourne - Guest Room
Guest Room
Arrow On Swanston Apartments Melbourne - Guest Room
Guest Room
Arrow On Swanston Apartments Melbourne - Kitchen
Kitchen
Arrow On Swanston Apartments Melbourne - Kitchen
Kitchen
Arrow On Swanston Apartments Melbourne - Kitchen
Kitchen
Arrow On Swanston Apartments Melbourne - Kitchen
Kitchen
Arrow On Swanston Apartments Melbourne - Bathroom
Bathroom
Arrow On Swanston Apartments Melbourne - Exterior
Exterior
Arrow On Swanston Apartments Melbourne - Exterior
Exterior
Arrow On Swanston Apartments Melbourne - Exterior
Exterior
Arrow On Swanston Apartments Melbourne - Fitness Room
Fitness Room
Arrow On Swanston Apartments Melbourne - Fitness Room
Fitness Room
Arrow On Swanston Apartments Melbourne - Reception
Reception
Arrow On Swanston Apartments Melbourne - Lobby
Lobby
Arrow On Swanston Apartments Melbourne - Lobby
Lobby
Arrow On Swanston Apartments Melbourne - Interior
Interior
Arrow On Swanston Apartments Melbourne - Award of Recognition - Arrow on Swanston
Award of Recognition - Arrow on Swanston
Arrow On Swanston Apartments Melbourne - Award of Recognition
Award of Recognition
Features of Arrow On Swanston Apartments
Facilities

business center

car hire

car park

coffee shop

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

salon

shops

smoking area

tours

Sports and Recreation

fitness center

outdoor pool

 
Internet

Wi-Fi in public areas

  
Parking

car park

  
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

Filipino

Japanese

Spanish

Thai

  

Book now!

Sale ends soon!

With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect for both short and long term stays. A collection of bistros, bars, cafes, and other eateries - all within walking distance - are there for you to choose from. Should you fancy a further trip around Melbourne, the city’s tram stops are just outside your doorstep. All its apartments feature a fully equipped kitchen, bathroom with shower, direct dial telephone, broadband internet access, reverse cycle air-conditioning/heating, and coffee/tea making facilities. Arrow On Swanston Apartments also offers modern facilities and services that guests will greatly benefit from, such as 24-hour security systems, electronic card access, onsite secure undercover parking, coin-operated guest laundry, a gymnasium, a sauna, an outdoor 25 meter swimming pool, conference and function facilities, a hair and beauty salon, and a convenience store. A versatile accommodation, Arrow On Swanston Apartments makes a perfect place that will suit any kind of travelers. With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect ... see more
Please note that the reception hours are from 7.00am – 11.00pm daily. Please contact reception directly for after hours check in/out procedures.

Please Note: Hotel requires a credit card deposit of $50 upon check in for any incidentals



Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
Must use an extra bed

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Breakfast Charge (when not included in room rate)
14.00 AUD

Check-In From
02:00 PM

Check-Out Until
10:00 AM

Distance from City Center
1 km

Distance to Airport
20 km

Non-Smoking Rooms / Floors
No

Number of Floors
9

Number of Rooms
100

Parking Fee (per day)
15.00 AUD

Reception Open Until
11:00PM

Time to Airport (Minutes)
20

Year Hotel Last Renovated
2011


Recent customer comments

Filter by Traveler Type

 

Good

7.5

from 807 reviews

Value for Money
7.7
Location
8.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.4
Food/Dining
6.0
All reviews (807)
Mark C. Groups Malaysia, May 2, 2015
value for money and comfortable at a good location

location, comfortable and friendly staff. evening staff were less friendly.
8
We had a comfortable stay with 2 complaints.1) the hot water ran out in the evening; 2) the kitchen utensils were oily and would be helpful to provide dish washing liquid
Chor G. Business travelers Malaysia, April 29, 2015
Ok ok, so so, not above expectation, just the norm

Straregic, with gym and parking
6.3
Parkin suppose to compliment, I am there for 5 days but I need to pay for my parking. Gym is at another building Some staff are friendly, so are extremely rude, overall need to improve
Runxi Z. Couples China, April 23, 2015
Good location

Good location
7.7
Darren W. Business travelers Thailand, April 18, 2015
average

location
5.7
The bed wasn't 4star
Daniel C. Couples United Kingdom, April 18, 2015
Receptionist rude and unhelpful

Location
6.3
The hotel was in a big location with a safe atmosphere. The room was well cleaned. The only problem with the hotel was the receptionist being rude and unhelpful during the whole stay to our trip. Not the best way to be greeted in a hotel if you want the customers to return.
Martine V. Families with older children France, April 15, 2015
Good for family

Location, family appartments, helpful staff
8.7
Very good location within walking distance of CBD and free tram zone. Two bedroom appatrment with sofa perfect for our family with 3 older kids. Unbeatable price in this area for a family of 5.
Clive D. Business travelers Sri Lanka, April 12, 2015
Great stay

convinence , clean ,helpful staff
2.7
Quite a pleasant stay.
Scott C. Groups Australia, April 12, 2015
Comfortable stay, good location, value for money

The price, $115 for a twin room in Melbourne at a convinient location
8
It's OK, best thing about the hotel is the location, close to city centre, and tram is just at the front of the hotel, very handy. If train is preferred method Melbourne central station is within walking distance. Few things to note : we stayed on Saturday night and on 3rd floor,when the window/sliding door was open, we could hear the traffic and loud conversation from the street (occasional screaming and swearing) I don't like nonstop aircon so I had the window opened, but had to close it around midnight cause the noise didn't stop. Once the sliding door is closed, you can hardly hear it anymore. The hotel reception is a bit obscure as the building itself apart from being a hotel also used for retail and other purposes. The hotel reception is behind cafe crema, there's a sign (amongst other signs) at the door pointing to hotel reception. The room itself is not big but sufficient, with some basic kitchen facilities (cooktop, microwave, toaster, kettle, dinnerware and cutleries) Bathroom is clean, functional and comfortable (no bathtub just shower) I will return.
Michael R. Couples United States of America, April 6, 2015
Great Location but needs Wifi

Location, small kitchen, parking
7.3
The location is really great, near the CBD and right across from a tram stop. Its easily walking distance to the Queen Victoria market, Chinatown, and most of the CBD and if you want to save money, you can walk a block or two to the free tram zone. No wifi was bad and no maid service on Saturday seemed weird for a hotel, especially one billing itself as a 4 star. Rooms are fine, little bit small but generally ok. If you are driving, they provide covered parking for $15 next door.
Jennifer C. Business travelers Australia, April 6, 2015
Great location but not enough staff

location, price,
5.7
I had a great stay, the only complaint being there were not enough staff. Anything to do with the front desk took far too long.

Book now!

Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Melbourne City Baths (200m)
  • Old Melbourne Gaol (0.5km)
  • Melbourne Central (0.6km)
  • Queen Victoria Market (0.8km)



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Customers like this serviced apartment for:
Nearest transport:
  • Flagstaff Railway Station (1.0 Km / 12 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Essendon Airport (10.9 Km)
  • Melbourne Tullamarine Airport (18.1 Km)
Customer comments:
  • "Comfortable beds" , "Friendly and helpful staff" , "Room size"
Top attractions in the area:
  • Queen Victoria Market (0.6 Km / 8 min walk)
  • Chinatown (0.7 Km / 9 min walk)
  • Bourke Street Mall (0.9 Km / 11 min walk)
  • University of Melbourne (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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