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About Arrow On Swanston Apartments


With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect for both short and long term stays. A collection of bistros, bars, cafes, and other eateries - all within walking distance - are there for you to choose from. Should you fancy a further trip around Melbourne, the city’s tram stops are just outside your doorstep. All its apartments feature a fully equipped kitchen, bathroom with shower, direct dial telephone, broadband internet access, reverse cycle air-conditioning/heating, and coffee/tea making facilities. Arrow On Swanston Apartments also offers modern facilities and services that guests will greatly benefit from, such as 24-hour security systems, electronic card access, onsite secure undercover parking, coin-operated guest laundry, a gymnasium, a sauna, an outdoor 25 meter swimming pool, conference and function facilities, a hair and beauty salon, and a convenience store. A versatile accommodation, Arrow On Swanston Apartments makes a perfect place that will suit any kind of travelers.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Taxi service
  • Car park
  • Airport transfer

Things to do, ways to relax

  • Ticket service
  • Fitness center
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Convenience store
  • Restaurant(s)
  • Coffee shop
  • Vending machine

Access, services, and conveniences

  • Daily housekeeping
  • security [24-hour]
  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Laundry service
  • Dry cleaning
  • Elevator
  • Pets allowed
  • Salon
  • Shop(s)
  • Smoking area
  • Check-in [24-hour]

For the kids

  • Family room

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Spanish
  • Thai
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Reception is open from 07:00 AM to 11:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

A credit card security deposit of 50 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 14.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 20 km
Non-Smoking Rooms / Floors: No
Number of Floors: 9
Number of Rooms : 100
Parking Fee (per day): 18.00 AUD
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 7.7
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.6
  • Food/Dining 6.0

Arpit G.
August 30, 2016
Below expectation
Staff told me that house keeping doesn't clean the dishes if we use it. This is something I have never come across anywhere else be it (New Zealand, South Africa, Singapore, etc). Location is very good.

Lili I.
August 29, 2016
Good location
Good location

Miss F.
August 29, 2016
Pretty good
I was cold at night and the heater didn't work. The staff were lovely. Reception, cleaners, security and cafe staff were so kind and friendly. This is pretty good value for money at a good location.

Mustafa J.
August 27, 2016
Location n comfort
I like the location nearby Queen Victoria Market . As we are family and we do cooking so np problem for us to get the cooking stuff. Tram station is only in front of the hotel...walking distance to anywhere . Next to RMIT...

David A.
August 24, 2016
Will look at coming back.
We found the staff very helpful, especially being able to have baggage stored for free while we explored the city before our flight. Room was 2 small single rooms but all we needed and excellent value for money. Walls had a few dirty marks and dents but we were very happy overall.

mengqian Z.
August 18, 2016
A nice stay
Near CBD. A nice stay.

Hongna D.
August 16, 2016
good hotel,but not good service
Some staff are not very kind

Jane L.
August 08, 2016
Good customer service
room is clean and comfortable

Maddy C.
August 01, 2016
Very poor value for what we paid. Room was small and very basic. Staff were ok. Hard to find and parking was average

Sittipong W.
July 31, 2016
Good location and great place
Very closed to Tram but its not in the free zone though. So just walk away 5 mins to, Its not bad. Also, its next door to supermarket and some restaurants. Room is quite clean, massive and has lots of facilities provided.


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