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Arrow On Swanston Apartments

488 Swanston Street, Melbourne CBD, Melbourne, Australia

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Features of Arrow On Swanston Apartments

Hotel Facilities

  • 24-hour front desk
  • coffee shop
  • convenience store
  • daily housekeeping
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • salon
  • shops
  • ticket service
  • tours
  • vending machine

Sports and Recreation

  • fitness center
  • outdoor pool


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Spanish
  • Thai

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Serviced Apartment description
With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect...see more With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect for both short and long term stays. A collection of bistros, bars, cafes, and other eateries - all within walking distance - are there for you to choose from. Should you fancy a further trip around Melbourne, the city’s tram stops are just outside your doorstep. All its apartments feature a fully equipped kitchen, bathroom with shower, direct dial telephone, broadband internet access, reverse cycle air-conditioning/heating, and coffee/tea making facilities. Arrow On Swanston Apartments also offers modern facilities and services that guests will greatly benefit from, such as 24-hour security systems, electronic card access, onsite secure undercover parking, coin-operated guest laundry, a gymnasium, a sauna, an outdoor 25 meter swimming pool, conference and function facilities, a hair and beauty salon, and a convenience store. A versatile accommodation, Arrow On Swanston Apartments makes a perfect place that will suit any kind of travelers.
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Recent customer comments

Filter by Traveler Type
All reviews (1006)

Business travelers (89)

Couples (396)

Solo travelers (198)

Families with young children (78)

Families with older children (132)

Groups (113)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1006)
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Elias P. Solo travelers
Australia, February 10, 2016
Perfect for solo or couple trips !

Comfort, Cleanliness and Location
Staff are helpful, professional and polite. I stayed for 4 nights in a 1 bedroom apartment, although I had no view, the room was perfect size for me, decent size bathroom, loved the seperate bedroom with wardrobe and the bed was super comfy. Aircon. cooled the whole apartment quickly. The location was quiet which is a must for me so I was happy. It is a short walk to the city centre which didn't bother me at all, you have a tram out the front of the hotel if you don't want to walk. Overall I was very happy with my short stay, I would defiantly stay again when I'm in Melbourne next !
jo C. Couples
Azerbaijan, February 03, 2016
Weekend in Melbourne

Great location with trams. Good value for money. Comfortable
Really enjoyed our stay. Although the water dripping from the light in reception was a concern.
Silvia M. Couples
Australia, February 07, 2016
arrow rating

kitchenette comfortable bed and location
Had some issues with air conditioning not working properly but staff assisted us straight away to resolve issue. Would stay there again
mokhtar H. Families with young children
Malaysia, February 10, 2016
Inconsiderate Staff

Location. location. location
Unpleasant experience upon checking in. Arrived early i.e. 8 am. My wife and I was with a baby. We requested if the hotel could consider slightly early check in as the baby was tired and asleep after a long flight. but we were told they could only let us in about 2 pm (check in time). Very inconsiderate. Knowing that we ahve a baby, at least they could put up an effort to let us in on any available room and NOT to wait until 2 pm for check in. I will never consider this hotel again in future.
george G. Business travelers
Australia, January 13, 2016

Staff, car park, clean
No complaints
King C. Couples
Malaysia, January 04, 2016
Return booking

clean room, friendly staff and acceptable location
Angela W. Couples
Australia, January 02, 2016
Great location

Location, amenities and price
It had everything we needed and was comfortable. Space is tight but price is right
Roben P. Solo travelers
Indonesia, December 30, 2015
Good price, Good location, friendly shuttle driver

price, location, staff
Very nice
AK C. Families with young children
Malaysia, December 30, 2015
Friendly staff

Helpful and friendly staff, good location, well furnished room
Eating is never cheap in Melbourne city. We did try our best to cook in the apartment. Quite convenient to buy any stuff we wanted from mini markets near by.
Brandon C. Families with young children
Malaysia, January 07, 2016
Great location with helpful staff

Other than location I can't remind much
Was having a vacation with my family and my friend recommended us Arrow. I would say this apartment have a great location which is just located near the tram station, just two stops away from state library, which I can easily access shopping and food. However, what really disappoint me much which is the apartment do not provide Agoda guest free wifi, only guest who book directly with them will enjoy this privilege which was kind of ridiculous, so ended up paying extra for the Internet ( which is rather exp ). My room was facing the backstreet, every morning I will have a "morning call" from the back street which disturbs my sleep throughout my stay. Also, bare in mind they are no 24 hour reception. Most of the facility are located in another building. Overall, I had a pleasant stay, with easy access to CBD.

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