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About Arrow On Swanston Apartments


With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect for both short and long term stays. A collection of bistros, bars, cafes, and other eateries - all within walking distance - are there for you to choose from. Should you fancy a further trip around Melbourne, the city’s tram stops are just outside your doorstep. All its apartments feature a fully equipped kitchen, bathroom with shower, direct dial telephone, broadband internet access, reverse cycle air-conditioning/heating, and coffee/tea making facilities. Arrow On Swanston Apartments also offers modern facilities and services that guests will greatly benefit from, such as 24-hour security systems, electronic card access, onsite secure undercover parking, coin-operated guest laundry, a gymnasium, a sauna, an outdoor 25 meter swimming pool, conference and function facilities, a hair and beauty salon, and a convenience store. A versatile accommodation, Arrow On Swanston Apartments makes a perfect place that will suit any kind of travelers.
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Hotel Facilities

  • 24-hour front desk
  • coffee shop
  • convenience store
  • daily housekeeping
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • salon
  • shops
  • ticket service
  • tours
  • vending machine

Sports and Recreation

  • fitness center


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Spanish
  • Thai
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Reception is open from 07:00 AM to 11:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

A credit card security deposit of 50 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Children and extra beds
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 14.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 20 km
Non-Smoking Rooms / Floors: No
Number of Floors: 9
Number of Rooms : 100
Parking Fee (per day): 15.00 AUD
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
All reviews (1065)

Business travelers (96)

Couples (417)

Solo travelers (212)

Families with young children (81)

Families with older children (139)

Groups (120)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.2 Daniel F.
April 26, 2016
Excellent stay yet again
We love the twin rooms that are separate. This time we were given top floor with a large balcony and living area. Everything was clean and ready for our stay. The hotel has everything we need. The reception staff are still a little slow. Other that that we are happy to return.

8.4 Zhiwei L.
April 27, 2016
Value for money
Good location

6.8 Pui T.
April 20, 2016
We are very disappointed to find out there is no complementary wifi provided. You will need to pay for the service (~ 15 AUD for 24 hours wifi for 3 gadgets, i think). Strategically located in the city, with tram station just in front of the hotel. When we check in to our room, there is some faint urine smell at the living room. We decided to brush it off and bear with it for the night (we checked in very late).

10 anna G.
April 20, 2016
good great locations
good great locations

8.8 Pensiri B.
April 19, 2016
Nice staff, Good location, The room was over expec
There is a tram stop in front of the apartment that's very convnient to travel around. I booked std room with twin bed but I found 2 tiny bedrooms with leaving room and kitchen, that was over my expectation. It's good if you travel with friend but need privacy. Also the staff was so nice and prompt to react to your request.

April 18, 2016
Arrow On Swanston
Arrow on Swanston has great location, it is clean and the staff are friendly. I will continue to stay there on my visits to Melbourne to see my granddaughter.

9.2 Mathias H.
April 16, 2016
good value for money
The staff were friendly and helpful. It was within walking distance to the CBD , trams shops etc. only one thing my room did not have an iron

9.2 Richard R.
April 14, 2016
Good and handy

7.2 Shirley W.
April 13, 2016
Satisfactory, but too noisy
Great location and good service, but we had a family room on the 2nd floor facing the main road so did not get a rested night of sleep with dance party downstairs on Sat night & the constant traffic noise.

8 Cameron S.
April 14, 2016
Pretty good
Very cheap and quite nice for the money