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Verified traveler reviews

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Very good



based on 1125 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.6
  • Location 8.5
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.6
  • Food/Dining 6.0

Xiaoran S.
China
July 12, 2016
staff
not good

Eva C.
Australia
July 12, 2016
Great location, great value, no frills, bells and whistles.
If you're after clean, no-frills accommodation in a great location, then Arrow on Swanston is your place. I usually stay in 4-5 star hotels, but was travelling with a group so had to compromise. Arrow on Swanston was great for the price. Location is perfect with a tram station right outside. Units were clean (opt for the larger units if you prefer space). Note there wasn't an iron in the room. Reception staff were great; big thanks to Dishant and Kym for doing a fantastic job.

Miranda B.
Australia
July 11, 2016
Arrow on Swanston Apartment
Great price and a good location. The car park was a bit fiddly as it was next door to the building. Staff very professional and friendly. Very clean.

Reagan C.
Malaysia
July 08, 2016
A lil bit disappointed with services
Overall was a good place to stay and great location. Only problem was, its winter when i was here. The heater wasn't working and I called numerous times for it to be fixed and it was never done. All i got was a portable heather which releases only heat and no wind for my whole 5 days stay. Making the room very stuffy and quite uncomfortable to sleep at night. Also, no free wifi provided.

WONG M.
Hong Kong
July 03, 2016
Room
Two beds room cannot offer street view ..

Lam M.
Hong Kong
July 02, 2016
Overall good
Great location, helpful staff members. Just a bit noisy in very early morning with the trash truck

SONNY M.
Indonesia
June 30, 2016
Clean , staff helpfull , but not happy with 50$ bond and should be free internet
Clean , staff helpfull , but not happy with 50$ bond and should be free internet .

Nathan R.
Australia
June 29, 2016
Basic amenities but clean and comfortable
Simple room but fantastic value for the price and location. While simple the fit-out was in a better state than I was expecting and I got a good night's sleep easily.

LEONG C.
Singapore
June 25, 2016
Good
Booked a 2bedroom apartment. Will stay here again. Close to city. Friendly and helpful reception.

Lira D.
Philippines
June 24, 2016
Good Arrow
Convenient and accessible