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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (1.0 Km / 12 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (3.9 Km)
  • Noi Bai International Airport (21.2 Km)
    Customer comments:
  • "Breakfast included", "Friendly staff", "Nice hotel"
    Top nearby attractions:
  • Café Pho Co (0.1 Km / 2 min walk)
  • Le Thai To Mausoleum (0.2 Km / 3 min walk)
  • Hanoi Cathedral (0.2 Km / 3 min walk)
  • Legends Beer (0.2 Km / 3 min walk)

Note: Distances are measured as a straight line.

Artisan Boutique Hotel

24 - 26 Hang Hanh, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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"Center of everything, lovely staff & a lot of food..."

Hung, Vietnam October 04, 2015

Features of Artisan Boutique Hotel

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • hot tub


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Vietnamese

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Sale ends soon!
Hotel Description
Artisan Boutique Hotel is located along the street of Hang Hanh, one of the most well known peaceful streets...see more Artisan Boutique Hotel is located along the street of Hang Hanh, one of the most well known peaceful streets in Hanoi situated right next to Hoan Kiem Lake. Each room at this hotel is elegantly decorated and fully equipped with all the basic amenities that guests need. This hotel offers the ideal location to explore the nearby attractions such as Vietnam Culture Travel, Hanoi Kids Tour, and Vietnam Travel City Day Tours as well as conveniently located restaurants such as Buon Dua Le Café, Bun Cha, and Trong Khach Café. Pick Artisan Boutique Hotel as your place of stay when visiting Hanoi.
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Recent customer comments

Filter by Traveler Type
All reviews (196)

Business travelers (13)

Couples (76)

Solo travelers (58)

Families with young children (12)

Families with older children (6)

Groups (31)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (196)
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margaret P. Families with older children
Australia, November 18, 2015
Not up to scratch

Staff, location, ?
The Artisan is very rundown and needs a complete make over starting with the carpets. The staff were very helpful and accomodating. Stayed on 4th floor initially and the smell of dampness was overwhelming. Moved to penthouse which was a great improvement
Hung N. Groups
Vietnam, October 08, 2015
Great location for traveler with ok standard

Center of everything, lovely staff & a lot of food nearby
It is an ok standard hotel but with a great and center of everything location. Everything is old, but I personally think the manager tried the best to get it over. Our room's lock was a little broken down so we have to latch it off completely if we don't want it automatically open at night. The air conditional is old and really need to replace. The room is quite small as well. Hotel staff is really helpful and lovely though, and there are a lot of great food around.
Tran N. Business travelers
Vietnam, September 22, 2015
Good hotel, good location

location, cleanness
I like the hotel and will recommend this to my friends
Deb H. Families with older children
Australia, September 15, 2015
Would Highly Recommend

Have been staying at the Artisan and will be returning to complete our Vietnam holiday. The hotel is well located in the Old Quarter on a quieter street. It is walking distance to everything.
The staff were attentive, friendly, and so helpful. Nothing was a problem. Hotel very clean even if a little aged in some ways. The hotel arranged our tours and even accompanied us to the train for our Sapa segment. Making sure we made it to our sleeper and ensuring we had our ticket. For anyone wanting a gentle intro to Hanoi I recommend this hotel for staff and for where it is situated within walking distance to many attractions and the beautiful lake. Shopping and restaurants, street stalls with delicious food all on your doorstep or just around the corner.
Emma C. Couples
United Kingdom, August 24, 2015
My stay in Hanoi

It was in a great location, very easy to find and get around the rest of Hanoi. The staff were very friendly and helpful. The room was comfortable and clean, making our arrival in Vietnam very easy.
Really enjoyable and would definitely stay again if we were to return to Hanoi.
Mike N. Couples
Denmark, August 13, 2015
Great staff, poor rooms.

service, attitude, location.
As a couple we stayed at The Artisan Boutique hotel near Hoan Kiem lake. We were both disappointed over the quality of the room. We booked a deluxe with city view. What we got was in our opinion a very moist room with a view to the street but super noisy. The room in it self felt quite used and it it was definitely a smoking room even tho they said it was not. Overall the hotel is overselling these rooms with great pictures. However, the staff there was very very helpful in every way. If we should recommend this hotel - it would be because of the great customer service they provided during our stay.
Sharee M. Groups
New Zealand, August 03, 2015
Great position in the old town

Position, affordability, would have added staff as well had it not been for the situation with checking in.
It was good, but note to management, dont try to offer alternative rooms if they are not above the standard of what you have already paid for. An 'upgrade' to the penthouse suite when 2 of the guests would have to sleep on the floor is not exactly an upgrade. The management actually acknowledged because of the rain some of the guests had not moved on to Halong and that had given them a problem with bookings.. However that should not affect the people who have already confirmed their bookings. Thanks Sharee
Loc D. Couples
United States of America, August 05, 2015
Pleasant hotel

Prime location, great staff , pleasant room
Excellent staff and the room was a bit old but clean and pleasant looking
Loc D. Couples
United States of America, July 24, 2015
Pleasant hotel

Clean, quiet, nice staff
Old but clean facilities. The staffs are extremely nice. Prime location but less polluted with condescending beer drinking tourists like in the nearby Ly Quoc Su/ Hang Bong neighborhood . We got a suite with large bathroom and nice balcony. The only negative was the queen bed was way too small for 2 adults and the mattress was too soft for my back.
Maria R. Solo travelers
United States of America, July 20, 2015
Best location in Hanoi's old quarter.

Location on a quiet street but still within the city. Friendly service. They give you the most helpful map I've ever used.
Very comfortable, very convenient location, very friendly service, great rooms. Get the room with the balcony, you'll be grateful you did!

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