Excellent 8.3
Based on 226 reviews

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About Artisan Boutique Hotel

Description

Artisan Boutique Hotel is located along the street of Hang Hanh, one of the most well known peaceful streets in Hanoi situated right next to Hoan Kiem Lake. Each room at this hotel is elegantly decorated and fully equipped with all the basic amenities that guests need. This hotel offers the ideal location to explore the nearby attractions such as Vietnam Culture Travel, Hanoi Kids Tour, and Vietnam Travel City Day Tours as well as conveniently located restaurants such as Buon Dua Le Café, Bun Cha, and Trong Khach Café. Pick Artisan Boutique Hotel as your place of stay when visiting Hanoi.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Swimming & soaking

  • Hot tub

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Smoking area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 1:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 40 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 35
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Caroline N. from United Kingdom
Solo travelers
Stayed 3 nights in August 2016
Long weekend in Hanoi
Good location for the old quarter. A nice quiet street, so a nice break from the busy streets of Hanoi. Staff friendly and helpful.
Reviewed August 15, 2016

Phi B. from Vietnam
Solo travelers
Stayed one night in August 2016
review
when i arrived they said they were changing carpet so the hotel staff asked me to move to the 'neighbor hotel', claimed to be belong to the same owner. i soon realized the other hotel the room was very not at the standard i was looking for. it was totally different hotel, rated 2 starts by agoda. they ended up gave me the room that i booked, but it was inconvenient.
Reviewed August 11, 2016

Catherine S. from Australia
Couples
Stayed one night in August 2016
Comfort guaranteed
Comfortable rooms and bed we opted for a deluxe room for an additional $10 overall a good hotel One street back from the lake
Reviewed August 03, 2016

annick T. from Belgium
Families with older children
Stayed one night in July 2016
central position in Hanoï
Very nice and helpfull people
Reviewed July 16, 2016

Loc D. from United States
Solo travelers
Stayed 2 nights in July 2016
Great and pleasant hotel
Old facilities but they keep them clean. Very r Pleasant staff. Decent breakfast but the ac often breaks down.
Reviewed July 11, 2016

Caroline N. from United Kingdom
Solo travelers
Stayed 2 nights in June 2016
Weekend break in Hanoi
Great location, I was looking for a Hotel in the Old Quarter/Hoan Kiem area. This place fit the bill, the staff were lovely and helpful. Room was nice, quite and clean. Loved the balcony.
Reviewed July 01, 2016

Graeme D. from Australia
Couples
Stayed 2 nights in May 2016
Great location & friendly staff
The hotel is in a great location in a nice & quiet lane only a street away from the lake in the old quarter. We were collected from the airport by a driver from the hotel which was very convenient. We received an upgrade when we arrived & had a small balcony with a but of a lake view. Sophia on reception was very friendly & provided excellent service. The restaurant attached to the hotel also had good food & drinks at reasonable prices.
Reviewed June 06, 2016

Peter F. from United Kingdom
Couples
Stayed 6 nights in May 2016
Absolutely loved this place
Stayed here for several nights. Staff were incredibly friendly and helpful. Our room was big, clean and very comfortable. We visited the restaurant next door several times and would definitely visit here again if in Hanoi.
Reviewed June 02, 2016

jose S. from Portugal
Solo travelers
Stayed one night in August 2015
perfect location
great staff and perfect location.
Reviewed May 31, 2016

Christian G. from Australia
Solo travelers
Stayed 4 nights in May 2016
Satisfaction guaranteed
Nothing negative to comment. Place - extremely convenient Room - spacious and clean Staff - friendly and warm
Reviewed May 30, 2016



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