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Excellent 8.3
Based on 216 reviews

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About Artisan Boutique Hotel


Artisan Boutique Hotel is located along the street of Hang Hanh, one of the most well known peaceful streets in Hanoi situated right next to Hoan Kiem Lake. Each room at this hotel is elegantly decorated and fully equipped with all the basic amenities that guests need. This hotel offers the ideal location to explore the nearby attractions such as Vietnam Culture Travel, Hanoi Kids Tour, and Vietnam Travel City Day Tours as well as conveniently located restaurants such as Buon Dua Le Café, Bun Cha, and Trong Khach Café. Pick Artisan Boutique Hotel as your place of stay when visiting Hanoi.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Swimming & soaking

  • hot tub

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 1:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 40 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 35
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Recent customer comments

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  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 8.3
  • Food/Dining 7.5

8.8 Graeme D.
June 06, 2016
Great location & friendly staff
The hotel is in a great location in a nice & quiet lane only a street away from the lake in the old quarter. We were collected from the airport by a driver from the hotel which was very convenient. We received an upgrade when we arrived & had a small balcony with a but of a lake view. Sophia on reception was very friendly & provided excellent service. The restaurant attached to the hotel also had good food & drinks at reasonable prices.

9.6 Peter F.
United Kingdom
June 02, 2016
Absolutely loved this place
Stayed here for several nights. Staff were incredibly friendly and helpful. Our room was big, clean and very comfortable. We visited the restaurant next door several times and would definitely visit here again if in Hanoi.

9.2 jose S.
May 31, 2016
perfect location
great staff and perfect location.

9.6 Christian G.
May 30, 2016
Satisfaction guaranteed
Nothing negative to comment. Place - extremely convenient Room - spacious and clean Staff - friendly and warm

9.2 jari L.
May 13, 2016
exellent service
Sophie in the reception was exellent. She get us the trip to Halong Bay for a good price. And cos the hotel was full when we get back, she book us a new hotel. That was more expensive that what we have payed,but they cover the differens and even payed the taxi.

10 Hoang C.
May 04, 2016
Nice location, worth the money I've paid for
Nothing much to describe here, just HIGHLY RECOMMENDED

8 Gyoo J.
South Korea
April 28, 2016
Good location and good service
This hotel is really good. Good location, very closed to a center and traveller street. I strongly recommend this hotel

10 Valerie D.
United Kingdom
April 11, 2016
An amazing location - friendly and helpful staff and lovely rooms

10 Valerie D.
United Kingdom
March 30, 2016
Brilliant all round
The best location. Most helpful staff. All you need to enjoy Hanoi :)

9.3 stuart J.
United Kingdom
March 28, 2016
hanoi visit
the very helpful staff