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Excellent 8.6
Based on 250 reviews

Recent customer comments

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Excellent



based on 250 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 7.9

Sung K.
United States
February 21, 2016
Inexpensive hotel with friendly service
Cheap, friendly, centrally located
Overall a descent stay. But this is just a 1 star hotel, NOT 3.

Melanie S.
United States
February 07, 2016
Wonderful hotel
Recommended.

Kathryn-Ann N.
Australia
January 04, 2016
Good value next to the lake
Location, quiet, staff
Great little hotel right near the lake. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. We stayed in a street view room, which has a little balcony onto the street, which was great. Not as big as the lakeview room and a bit damp/cold. The bathroom was very musty smelling. Great view though, and quiet for Hanoi. Staff are lovely.

Kathryn-Ann N.
Australia
January 04, 2016
Great location, lovely staff
Location, staff, view
Great little hotel right near the lake. The lake view room (703 I think) had a great view and was very comfortable. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. My omelette was a bit undercooked and the buffet wasn't as good as others we had elsewhere in Vietnam. But that's not a particularly big deal. The staff really made it a good stay.

JEONGHWAN Y.
South Korea
December 16, 2015
Good location and clean hotel
Good location. Clean and kind.
Good location!! Clean!!

Patricia C.
United States
December 01, 2015
Nice hotel on quiet street
The staff, the neighborhood, cleanliness
The staff was kind, gracious and accommodating. The rooms were clean and comfortable.

Duncan S.
Ireland
November 02, 2015
Major plumbing issues
Location, location, location
Bathroom needed a total overhaul - toilet was bubbling over when the toilets were flushed upstairs. Shower wasn't attached to wall, bath not attached to wall... etc etc...

Wanchalome B.
Thailand
October 29, 2015
Good hotel in hanoi
Good services, food and location

Maurits D.
Netherlands
October 28, 2015
Great place with nice atmosphere and friendly staf
Staff, staff and location
We have had a very pleasant stay in this hotel and actually came back after travelling south. The rooms are clean and the staff speaks English very well and is very friendly.

Lee H.
Malaysia
October 02, 2015
Clean Hotel & Nice Staff
Nice staff, great room, in the central