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Excellent 8.6
Based on 250 reviews

Recent customer comments

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Excellent



based on 250 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 7.9

Sung K. from United States
Solo travelers
Stayed 3 nights in February 2016
Inexpensive hotel with friendly service
Cheap, friendly, centrally located
Overall a descent stay. But this is just a 1 star hotel, NOT 3.
Reviewed February 21, 2016

Melanie S. from United States
Couples
Stayed one night in February 2015
Wonderful hotel
Recommended.
Reviewed February 07, 2016

Kathryn-Ann N. from Australia
Couples
Stayed 2 nights in December 2015
Good value next to the lake
Location, quiet, staff
Great little hotel right near the lake. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. We stayed in a street view room, which has a little balcony onto the street, which was great. Not as big as the lakeview room and a bit damp/cold. The bathroom was very musty smelling. Great view though, and quiet for Hanoi. Staff are lovely.
Reviewed January 04, 2016

Kathryn-Ann N. from Australia
Couples
Stayed 2 nights in December 2015
Great location, lovely staff
Location, staff, view
Great little hotel right near the lake. The lake view room (703 I think) had a great view and was very comfortable. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. My omelette was a bit undercooked and the buffet wasn't as good as others we had elsewhere in Vietnam. But that's not a particularly big deal. The staff really made it a good stay.
Reviewed January 04, 2016

JEONGHWAN Y. from South Korea
Solo travelers
Stayed 2 nights in December 2015
Good location and clean hotel
Good location. Clean and kind.
Good location!! Clean!!
Reviewed December 16, 2015

Patricia C. from United States
Families with older children
Stayed 2 nights in November 2015
Nice hotel on quiet street
The staff, the neighborhood, cleanliness
The staff was kind, gracious and accommodating. The rooms were clean and comfortable.
Reviewed December 01, 2015

Duncan S. from Ireland
Business travelers
Stayed 2 nights in October 2015
Major plumbing issues
Location, location, location
Bathroom needed a total overhaul - toilet was bubbling over when the toilets were flushed upstairs. Shower wasn't attached to wall, bath not attached to wall... etc etc...
Reviewed November 02, 2015

Wanchalome B. from Thailand
Couples
Stayed one night in October 2015
Good hotel in hanoi
Good services, food and location
Reviewed October 29, 2015

Maurits D. from Netherlands
Couples
Stayed 4 nights in August 2015
Great place with nice atmosphere and friendly staf
Staff, staff and location
We have had a very pleasant stay in this hotel and actually came back after travelling south. The rooms are clean and the staff speaks English very well and is very friendly.
Reviewed October 28, 2015

Lee H. from Malaysia
Business travelers
Stayed 6 nights in September 2015
Clean Hotel & Nice Staff
Nice staff, great room, in the central
Reviewed October 02, 2015