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Artisan Lakeview Hotel

23B Hang Hanh, Hoan Kiem Dist., Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Formerly : Silver Moon Lakeview Hotel
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Artisan Lakeview Hotel Hanoi - Guest Room Artisan Lakeview Hotel Hanoi - Balcony/Terrace Artisan Lakeview Hotel Hanoi - Guest Room Artisan Lakeview Hotel Hanoi - View Artisan Lakeview Hotel Hanoi - Bathroom Artisan Lakeview Hotel Hanoi - Guest Room Artisan Lakeview Hotel Hanoi - Guest Room Artisan Lakeview Hotel Hanoi - Bathroom Artisan Lakeview Hotel Hanoi - Guest Room Artisan Lakeview Hotel Hanoi - Guest Room Artisan Lakeview Hotel Hanoi - View Artisan Lakeview Hotel Hanoi - Guest Room
Area: Hoan Kiem District Number of Rooms: 23
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

from 9 reviews

Value for Money
8.7
Location
9.6
Staff Performance
9.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
8.2
Food/Dining
8.0
Families with older children (9)
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Ringo K. Families with older children Malaysia, January 4, 2015
Feel Good

staff ,room , food
9
good
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Deidre B. Families with older children Australia, June 28, 2013
Great central location

Very central city location right near lake, great buffet breakfast with good selection for kids, helpful & friendly staff.
9
We were initially given rooms different to those I booked and the staff apologised & rectified this the next day. Rooms fine but I did notice an awful smell came from the toilet plumbing at night & was told this is a sewerage problem common throughout? My husband & I travelling with 12 & 13 year old children so we had to book 2 twin share rooms & unfortunately we were put on different floors. We were too scared to use balcony due to huge bundle of electrical wiring hanging across it. The cafe where breakfast served great & lovely staff so we had dinner there a couple of times. Hotel staff very nice.
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Lisa N. Families with older children United States of America, November 13, 2012
Great Service, boutique style hotel!

The staff are super helpful and speak good English
8.3
great place to rest your head, aircon works well, and the breakfast is simple yet good. the staff really make this place great. they had a computer station with a printer and that really helped!
Sightseeing/Attractions Tip: Halong Bay Cruise is a must while in the north!
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Stephanie M. Families with older children France, August 2, 2014
Wenn alles passt... dann im Artisan Lakeview!

Sehr freundliches Personal, sehr kompetent für jegliche Art von Auskünften, angenehme Zimmer
8.7
Wir haben die Tage im Artisan Lakeview sehr genossen: perfekte Lage, tolles Personal, gute Beratung für Ausflüge, saubere Zimmer, abwechslungsreiches Frühstück.
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Severin S. Families with older children Germany, April 26, 2014
sehr schönes Hotel mit freundlichem Personal

die Lage, das gute Frühstück und das freundliche Persoanl
9
Es war ein sehr schönes, gut gelegenes Hotel mit sehr freundlichem Persoanl, sehr hilsbereit!
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Yume F. Families with older children Japan, August 6, 2014
すごくよいホテルです。

スタッフが親切。立地条件がよい。部屋が清潔。
9.3
3泊しましたが、心地よく過ごすことができました。 バスタブ、大きなベッド、テラス…など。すべてリクエスト通りのお部屋にしてもらいました。朝食は道路を隔てた向かいのレストランです。脚の悪い母には階段がきつかったですが、美味しいお料理を毎朝いただきました。
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Yume F. Families with older children Japan, August 6, 2014
素敵なホテルでした

スタッフ 立地条件 食事
8.7
ホテルの場所がよいです。 小さいスーパーがホテルの斜め目前にあります。スタッフも親切でやさしい。 お部屋は清潔でした。 レストランの食事が美味しいけれど、階段での移動が足の不自由な親には大変でした。
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Worrakarn C. Families with older children Thailand, August 2, 2015
Artisan อบอุ่นราวกับอยู่บ้าน

1.พนักงานต้อนรับอย่างอบอุ่นเป็นกันเอง อัธยาศัยดี ยิ้มแย้ม ใส่ใจผู้มาพัก 2.อยู่ใกล้จุดท่องเที่ยวที่สำคัญ สะดวกต่อการเดินทาง 3.ราคาเหมาะสม
9
ประทับใจมาก
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현지 이. Families with older children South Korea, January 10, 2015
하노이 레이크뷰 호텔

조식. 위치. 친절한 스텝
6.7
제가 운이없었던거 같긴한데, 좀 힘든점이 있었어요. 첫날 밤 열시쯤 도착했는데, 수도고장으로 방이없다고 미안하다며 근처 호텔방을 잡아줬어요. 좀 짜증났지만 그러려니 했어요. 다음날 아침, 조식을 먹으려고 하니 이용못하게 하더군요. 임시로 잠잔 호텔에서 먹으라고. 그곳은 식당이 제대로 없었습니다. 아침 대충 먹고 오전 열시경 숙소로 짐을 옮겼어요. 꼭대기 층이더군요. 6층이던가 거기까지만 엘리베이터가 가고 꼭대기층 7층은 걸어올라가야 했습니다. 그럴려니 했어요. 밤에 샤워를 하려는데 물이 너무 졸졸 나오는거에요. 이야기 하니 알겠다고... 다음날 조식먹고 나가려고 준비하는데 수도를 트니 물이 나오지 않아요. 이야기하니 방을 바꾸라고. 당장도 아니고 1시경에 바꾸라고. 어쩔수없이 밖으로 나가지 못하고 2시간 넘게 방에서 대기하고 있다가 방을 바꾸었어요. 많이 귀찮고 힘들었겠죠?? 휴. 운이 없었던건지. 그랬네요. 참 그러고 침대상태가 많이 않좋아요. 칠층방 침대는 한쪽이 완전 꺼졋더군요. 실버문인지 그런 이름의 호텔을 리모델링 한거 같은데, 가구들은 바꾸지 않았나봐요. 침대는 많이 안타까웠어요. 로비에 문의하니까 다 그렇다고... 호호호 하지만 좋은점도 있어요. 조식이 훌륭하고 위치도 참 좋고, 직원들도 친절한 편입니다. 몇가지 빼고는 괜찮았어요.임시로 하룻밤 묶었던 맞은편 빅토리 호텔이 더 나았던거도 같네요.
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