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About Artotel Surabaya


Nestled in the heart of Surabaya Center, Artotel Surabaya is an ideal spot from which to discover Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Artotel Surabaya, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

The ambiance of Artotel Surabaya is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Artotel Surabaya.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Massage(s)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Concierge

On-site facilities

  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • Safety deposit boxes
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: :00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 104
Room Voltage: 220
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 8.2
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 7.9
  • Food/Dining 7.3
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Titisari K.
August 04, 2016
Good except for
Love the room, love the food, love the price, well I actually love the entire stay except for 3 things: (1) no hairdryer in the room, when clearly it was mentioned in the web; (2) that i had to pay cash for my room service & massage (thankfully I did bring some extra cash, usually i rely on my Credit Card); and (3) the massage therapist (i booked one at night) was unbelievably rude. She even slammed my room door on her way out. Thankfully the other staffs were very polite & friendly so I gave it 2 stars review instead of 1.

Maya M.
July 25, 2016
Good location
Closed to shopping area

victhor S.
July 16, 2016
Unique Hotel Design
unique concept, good food, perfect location

vic S.
July 11, 2016
good location, good value, excellent breakfast
good location, good value, excellent breakfast

Brent B.
United States
July 10, 2016
Parking is a bit difficult, but the staff is always there to assist. Wifi works well. Room is clean. No hassles. I have stayed once before, and this was another nice stay at Artotel.

Yuni S.
July 10, 2016
Breakfast must be improve, this time i feel tasteless. Maybe the chef fasting because i hv been there a week before hari raya. Then everything is fault With my taste. Luckyly, i met Ms Ruth, she accomodated all my complaint then she gave us some rewards. After i checking out then they celebrate 4th anniversary and gave all guest pillow that takeable. Overall, artotel must keep the cleanlines and nice breakfast taste, i think the plus point is two of them.

Dinani S.
July 08, 2016
Good location
But bad breakfast

Tantri F.
July 04, 2016
Pelayanan ramah
Stayed there for 1 night, had a very warm welcome from the staffs. Location is good. Easy to get the taxi

Gavin B.
United States
July 02, 2016
Decent hotel
Free wifi. Clean room.

Budi J.
July 01, 2016
Value for money
lovely mural and graffiti . Nice breakfast. Helpful staff


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