Very good 7.9
Based on 893 reviews

Up to 30% off with Agoda Insider Deals!

Best deals for your dates:
August 31, 2016 - September 2, 2016 | 2 nights
The space What's included Capacity Price per night Rooms


  • View: City
  • 20 sq.m.
  • 2 Single Bed or 1 Double Bed
  • Breakfast included
  • Cancellation policy
  • 75.23
    • USD
    • 37.74
Not included in room price:
Service charge 10%, Hotel tax 10%
Best seller – limited supply!

Our last 4 rooms!

  • Breakfast included
  • Pay at the hotel
  • Cancellation policy
    • USD
    • 38.05
Not included in room price:
Tax 10%, Service charge 10%

Our last 4 rooms!

About Artotel Surabaya


Nestled in the heart of Surabaya Center, Artotel Surabaya is an ideal spot from which to discover Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Artotel Surabaya, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

The ambiance of Artotel Surabaya is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Artotel Surabaya.
Show more Show less


Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer

Things to do, ways to relax

  • Massage(s)

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop

Access, services, and conveniences

  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Languages spoken

  • English
  • Indonesian
Show more Show less


Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: :00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 104
Room Voltage: 220
Show more Show less

Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 8.2
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.3

August 29, 2016
Great Hotel
This is a boutique hotel which I have expected to be unique and true enough it is. Check in and service was a breeze and the room, internet and TV programs are great. Food in the coffee house was good the only thing which irked me is when they have an event at the coffee house which is already small, the whole coffee house is taken up and we have to sit outside with mosquitoes as company. I think they should organize events in their seminar room instead.

Titisari K.
August 04, 2016
Good except for
Love the room, love the food, love the price, well I actually love the entire stay except for 3 things: (1) no hairdryer in the room, when clearly it was mentioned in the web; (2) that i had to pay cash for my room service & massage (thankfully I did bring some extra cash, usually i rely on my Credit Card); and (3) the massage therapist (i booked one at night) was unbelievably rude. She even slammed my room door on her way out. Thankfully the other staffs were very polite & friendly so I gave it 2 stars review instead of 1.

Maya M.
July 25, 2016
Good location
Closed to shopping area

victhor S.
July 16, 2016
Unique Hotel Design
unique concept, good food, perfect location

vic S.
July 11, 2016
good location, good value, excellent breakfast
good location, good value, excellent breakfast

Brent B.
United States
July 10, 2016
Parking is a bit difficult, but the staff is always there to assist. Wifi works well. Room is clean. No hassles. I have stayed once before, and this was another nice stay at Artotel.

Yuni S.
July 10, 2016
Breakfast must be improve, this time i feel tasteless. Maybe the chef fasting because i hv been there a week before hari raya. Then everything is fault With my taste. Luckyly, i met Ms Ruth, she accomodated all my complaint then she gave us some rewards. After i checking out then they celebrate 4th anniversary and gave all guest pillow that takeable. Overall, artotel must keep the cleanlines and nice breakfast taste, i think the plus point is two of them.

Dinani S.
July 08, 2016
Good location
But bad breakfast

Tantri F.
July 04, 2016
Pelayanan ramah
Stayed there for 1 night, had a very warm welcome from the staffs. Location is good. Easy to get the taxi

Gavin B.
United States
July 02, 2016
Decent hotel
Free wifi. Clean room.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

Not quite what you were looking for?


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: