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Arwana Perhentian Eco Resort & Beach Chalet

Lot 181 Telok Dalam Pulau Perhentian Besar Kuala Besut, Pulau Perhentian Besar, Perhentian Island, Malaysia 22300 (Show on map)

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Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Deluxe Family Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Pool View with balcony Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Guest Room Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Surroundings
Arwana Perhentian Eco Resort & Beach Chalet Perhentian Island - Exterior
Area: Pulau Perhentian Besar Number of Rooms: 115

Recent customer reviews

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Pleasant

6.2

based on
321 reviews

Value for Money
6.1
Location
7.0
Staff Performance
6.3
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.3
Food/Dining
5.6
All reviews (321)
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Carolyn D. Solo travelers United Kingdom, August 22, 2014
Very rude staff

The location on the beach was lovely but most of the hotels on the perenthian islands are on the beach, my room was very large and for a large resort it was very quiet.
4.3
The staff were unhelpful and even managers didn't make any effort to resolve the number of issues I had with this place. The room had not been cleaned and there were drips of blood all over the balcony. I couldn't locate air conditioning and hot water( no water at all on 2 occasions in 5 days) and staff didn't want to help. They often didn't understand which is not acceptable as all the customers were not Malaysian. The breakfast was cold and poor quality, not much choice, staff looked fed up and disinterested, they were often quite rude. It wasn't possible to get any food after 9 pm and there were only a few restaurants close by which were very busy.I had to complain 4 times before issues were resolve.I would not recommend this place.
Elodie P. Couples France, August 16, 2014
amazing stay

staff, location, service
10
Patricia S. Groups Spain, August 8, 2014
Nice stay, big room with view to the swimming pool

big room, friendly staff,
5
The stay was good, big room with two double beds. The toilet is pretty run down, and the room needs to be updated. Tv and generally everything is very old. Swimming pool is big but full of sand. Buffet for diner was a pretty disappointing for what you pay.
Min Z. Solo travelers China, August 8, 2014
Just good

Swiming pool, juice, diving store
5.7
Lean K. Families with young children Malaysia, August 7, 2014
Tidy

Staff
5
Min Z. Solo travelers China, August 6, 2014
Good

Mango shake, diving store, swiming pool
5.7
Sean X. Families with young children China, July 26, 2014
price does not equal service

it is close to beach.
6
not good. even no toothbrush
Jennifer H. Couples Malaysia, July 26, 2014
Value for Money

Value for money, swimming pool
7
Overall stay is good. except for a group of china family who do not have any common sense. They jump into the swimming pool around 9.30pm (yes... at night) and scream and laugh and talk on top of their lungs as if they are at their own backyard without a care that they might disturb other guests that are enjoying the quiet time. it went on till 10.30pm and enough is enough. I told the staff of Arwana and they were promptly told to leave the pool. The Arwana staff should have taken the initiative to tell these morons off instead of waiting for guests to complain. Other than that group of morons, the overall stay is pleasant, the food is ok..
Antonio D. Couples Switzerland, July 22, 2014
Arwana could be nicer ! Hotel needs renovation!

Staff spa and the snorkeling trips, awesome !
6
The Malay staff is nice and helpful. Food is really not good, we had a deluxe seawview bungalow, the bed was really hard, and the bathroom never cleaned..! Everything should be renovated in this hotel, and a great effort should be made on the food. The snorkel trips were great, we spent a lot of time around that stunning island ! Even if the staff is well-trained and helpful, I, unfortunately, cannot recommend that hotel because of all I mentioned above.
Emmanuel L. Groups Malaysia, July 21, 2014
worth the price for the rooms

right infront of the beach, good breakfast, swimming pool
6
good

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Customer Reviews - Arwana Perhentian Eco Resort & Beach Chalet, Perhentian Island

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