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Ascot Hotel & Spa

Studiestraede 61, Tivoli, Copenhagen, Denmark 1554 (Show on map)

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Ascot Hotel & Spa Copenhagen - Guest Room Ascot Hotel & Spa Copenhagen - Restaurant Biscaya (External Operator) Ascot Hotel & Spa Copenhagen - Spa (External Operator) Ascot Hotel & Spa Copenhagen - Pub/Lounge Ascot Hotel & Spa Copenhagen - Restaurant Ascot Hotel & Spa Copenhagen - Exterior Ascot Hotel & Spa Copenhagen - Guest Room Ascot Hotel & Spa Copenhagen - Guest Room Ascot Hotel & Spa Copenhagen - Interior Ascot Hotel & Spa Copenhagen - Interior Ascot Hotel & Spa Copenhagen - Interior Ascot Hotel & Spa Copenhagen - Interior Ascot Hotel & Spa Copenhagen - Interior Ascot Hotel & Spa Copenhagen - Guest Room Ascot Hotel & Spa Copenhagen - Bathroom Ascot Hotel & Spa Copenhagen - Bathroom
Ascot Hotel & Spa Copenhagen - Bathroom Ascot Hotel & Spa Copenhagen - Fitness Room Ascot Hotel & Spa Copenhagen - Guest Room Ascot Hotel & Spa Copenhagen - Guest Room Ascot Hotel & Spa Copenhagen - Entrance Ascot Hotel & Spa Copenhagen - Restaurant Ascot Hotel & Spa Copenhagen - Interior Ascot Hotel & Spa Copenhagen - Spa Ascot Hotel & Spa Copenhagen - Restaurant Ascot Hotel & Spa Copenhagen - Restaurant Ascot Hotel & Spa Copenhagen - Guest Room Ascot Hotel & Spa Copenhagen - Guest Room
Area: Tivoli Number of Rooms: 195
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
19 reviews

Value for Money
7.7
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
7.5
Families with older children (19)
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Olga S. Families with older children Russia, March 10, 2014
nice hotel close to the city centre

walking distance to airport express, great breakfast, big room
8.3
Nice hotel , close to main attractions and easy access to public transport. Fast internet in the room, very good breakfast. The hotel is located in old building, the room is spacy with high ceilings.
Olga S. Families with older children Russia, March 9, 2014
Nice hotel with good location

very good breakfast, spacious room, fast internet
8.7
Tha hotel in located in walking distance to Central railwaystation and a train to the Airport. Also it was about 10 minues walk to opera and central shopping area. Stuff was vry helpful and attentive
Alma H. Families with older children United States of America, July 18, 2013
True 4 stars hotel

Location, good services, spacious room ( at Europe standard)
10
It's a wonderful experience, we will come back again!
Sher M. Families with older children Malaysia, July 16, 2013
Mixed experiences but generally positive.

Location, free internet, decent breakfast
7
Check in was fast but on the day of my check out, I witnessed extremely poor customer service from one of the concierge staff towards another customer waiting to check in. A good experience for me overall, big and clean room, great location (Close to the Central Station/Tivoli Garden). Wifi strength in my room was weak and I experienced occasional disconnections but it wasn't a big deal. Breakfast spread was decent but after 2 days, it became boring. Would suggest a change in choices every other day. All in all, it was a good stay in Ascot Hotel.
Subonita C. Families with older children United Kingdom, February 11, 2013
Overall good experience at hotel

Good location, good continental breakfast and spa on-site
8.3
- Very helpful and responsive staff - Excellent location - Very good quality of continental breakfast
Jacqueline B. Families with older children United States of America, December 23, 2012
Great location, room a little small

Wonderful breakfast included
8.7
very close to shopping, tivoli, and the train station. beds were comfortable. wonderful breakfast! they were also willing to mail postcards for us.
Sayaka N. Families with older children Japan, November 3, 2012
Great hospitality an service. Professional staff!

Staff are incredibly nice and sincere.
9
the hotel is located close to the central station. five minutes walk from the station. easy to find and the building is old and gorgeous. very warm inside and the interior is amazing. when we checked in, agoda made a mistake about my booking and somehow the booking had been made only from the next day. a female staff there phoned agoda for us many times to fix the problem although it was international phone calls and expensive enough. she kindly let me use the hotel phone for free so i could contact agodas customer service. unfortunately the day we arrived the hotel was booked out so we could only stay for one night but all the staff were very professional and helpful. they let us relax at the lobby for so long and use their free wifi. without their help, having no active phone in copenhagen it would have been difficult for us to solve the problem with agoda. the room was lovely. warm. the breakfast was simple but good. overall the stay at the hotel was great. we would love to come back here to stay longer.
Regine S. Families with older children Switzerland, May 28, 2013
découverte

Personnel serviable, bufet petit déj., emplacement
9.3
Séjour agréable. Employé de la réception nous a aidé beaucoup à récupérer notre valise qui est restée dans le train.
Yuichiro S. Families with older children Japan, September 5, 2012
サービスは普通だが部屋のほうは…

市庁舎、チボリ公園に近い
6.3
ドイツから渡り鳥ラインでコペンハーゲンに行く旅行で、コペンハーゲン中央駅か近かったので選びました。 ホテルは中央駅から徒歩10分、チボリ公園から徒歩5分、市庁舎からも5分程度の場所にあり観光に大変便利です。コペンハーゲン大聖堂なども徒歩圏内です。ホテルから空港までは20分強、25DKKでした。 立地は素晴らしいのですが、ホテルの宿泊施設は4つ星レベルを期待していくと大いに裏切られます。泊まったのは4階(最上階)の部屋だったのですが、ほとんどヨーロッパのアパートの屋根裏部屋、バスタブ、冷蔵庫もありませんでした。ただ、部屋の清潔感自体はあります。テレビも液晶のものが置いてありました。 朝食は種類、味ともに不満。選択できるのであれば選ぶ必要はないかと。しぼりたてのオレンジジュースは大変おいしかったです。 某サイトで酷評されていた受け付けの対応は普通。最終日に体調が悪くなったのでレイトチェックアウトを依頼したら無料で1時間だけですが認めてくれました。笑顔も悪くないと思います。 総じて、立地は素晴らしいけど4つ星ホテルと思っていくとがっかりするかも。部屋自体はきれいなビジネスホテル以下だと思います。
Uno M. Families with older children Japan, January 15, 2012
駅からは近いし、立地は便利ですが、アメニティーと部屋の利便性がちょっと・・・

ベッドは狭いけど、ふかふか。マクラもふかふかでした。
5.7
バスタブ、金庫、冷蔵庫、アメニティー(コンディショナー、歯ブラシ)なし。 シャンプーもbodyソープと兼用。  1-3日目と4日目で延泊したので部屋を隣へ移動しました。(部屋の掃除がされてなかったので朝食をサービスしていただきました。)  一方の部屋は暖房が利くまでに時間がかかったり、ヘアドライヤーが壊れていたり・・・一方は、暖房は良いものの、バスルームのタオルなどを乾燥させるボードが冷たく、いまいちでした。しかも移った部屋のバスマットは、誤って普通のフェイスタオルが設置されていました。 安さと寝るだけのホテルとしては良いホテルだと思います。
Sightseeing/Attractions Tip: 石畳が多く、ヒールでは歩きにくく疲れやすい街です。 電車よりバスや徒歩で十分観光できます。 お城の中に入るには、入口がわかりずらいです。(英語表記がある場所と全くない場所があります。)

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Ascot Hotel & Spa CopenhagenAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - Restaurant Biscaya (External Operator)Ascot Hotel & Spa Copenhagen - Spa (External Operator) Ascot Hotel & Spa Copenhagen - Pub/LoungeAscot Hotel & Spa Copenhagen - RestaurantAscot Hotel & Spa Copenhagen - ExteriorAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - InteriorAscot Hotel & Spa Copenhagen - InteriorAscot Hotel & Spa Copenhagen - InteriorAscot Hotel & Spa Copenhagen - InteriorAscot Hotel & Spa Copenhagen - InteriorAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - BathroomAscot Hotel & Spa Copenhagen - BathroomAscot Hotel & Spa Copenhagen - BathroomAscot Hotel & Spa Copenhagen - Fitness RoomAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - EntranceAscot Hotel & Spa Copenhagen - RestaurantAscot Hotel & Spa Copenhagen - InteriorAscot Hotel & Spa Copenhagen - SpaAscot Hotel & Spa Copenhagen - RestaurantAscot Hotel & Spa Copenhagen - RestaurantAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - Guest RoomAscot Hotel & Spa Copenhagen - RestaurantAscot Hotel & Spa Copenhagen - RestaurantAscot Hotel & Spa Copenhagen - Pub/Lounge


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