Excellent 8.4
Based on 1155 reviews

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July 25, 2016 - July 27, 2016 | 2 nights
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About Ascott Kuala Lumpur

Description

Situated in Kuala Lumpur's city center, Ascott Kuala Lumpur is renowned as one of the finest serviced residences in Malaysia, popular with long term residents, business travelers, and discerning tourists. This hotel sits directly across from the famous Petronas Twin Towers, KLCC Park, light rail transit, and a wide variety of dining and entertainment outlets. They boast 221 luxurious and spacious accommodations, with marble floors, stylish and contemporary interior designs, and modern amenities that guarantee a comfortable stay. A wonderful place for both business trips and vacations, this property also offers an exclusive city retreat that is great for executives and expatriates. With facilities like a fully-equipped kitchen, internet access, entertainment system, and brilliant recreational and leisure facilities, Ascott Kuala Lumpur is bound to give guests a memorable stay.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • spa
  • massage(s)

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • golf course (within 3 km)
  • tennis court(s)

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • business center

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 270 MYR
Breakfast Charge (when not included in room rate): 32.50 MYR
Check-In From: 15:00PM
Check-Out Until: 12:00PM
Distance from City Center: 1 km
Distance to Airport: 75 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 32
Number of Restaurants: 1
Number of Rooms : 221
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1999
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.0

Michael B.
France
July 24, 2016
Dont expert western expat armosphere
Nice location, good bed, close to bars and restaurants, subway. I was expecting it to be a business travelers place. It is more a place where middle eastern families stay for their shirt and long term missions - Saudis, Omanis, Qataris with their families in traditional garb. I can't complain about the facilities, I guess I'll just stay at the shangri la or Sheraton next time....

cheong K.
Malaysia
July 20, 2016
Excellent
Very good

Faisal A.
Saudi Arabia
July 19, 2016
Excellant
Everything was perfect.

kelvin O.
Malaysia
July 18, 2016
disappointing breakfast
the restaurant tujo is grossly inadequate for providing meals during breakfast. The dining area cannot accommodate the crowd. Food in the buffet keeps running out and replacement were too slow. cutlery and plates were not enough to go by. They serve us small plates instead of standard size plates. Unbecomming of a 5 star establishment.

Noppakhun L.
Thailand
July 15, 2016
Excellent
Next time we will go to visit this hotel again.

Oye P.
Malaysia
July 09, 2016
Excellent Location, Very clean but Front Office staff unfriendly
Front office staffs are unfriendly. Especially the lady staff serving attitude. Overall of hotel is nice.

mansun J.
Indonesia
July 02, 2016
Recommendable.
Good located, spacious room, kind staffs. Overall worth to stay.

Susan A.
Singapore
July 01, 2016
Great
Immaculate, Comfortable and well equipped. Easy access to KLCC shopping restaurants and park.

YAN C.
Hong Kong
June 27, 2016
Excellent location, best money for valule in KLCC area
Food was great, staff was very helpful.

Angelyn C.
Singapore
June 26, 2016
Great and Enjoyable
Overall great stay and no major complaints and will definitely use Ascott KL because of location convenience. LIKES: Prompt and early check in allowed even before 3 pm (Friday)as room is already ready and available and just waiting for us Quiet and efficient Front Desk and staff Toiletries and amenities are replenished daily without having to call Housekeeping Rooms are clean, comfortable, spacious, beautifully designed Air conditioning working quietly and does not give off musty smell Even house slippers provided are of better quality then the standard thin disposable types by most hotels DISLIKES: Not enough lighting overall except for bathrooms which have better and ample lighting than living room/dining room and bedrooms Free WIFI not working seamlessly and sometimes no or loss connectivity

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