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Ascott Kuala Lumpur

9 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia (Show on map)

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Area: KLCC Number of Rooms: 221

Recent customer reviews

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Fantastic

8.3

based on
837 reviews

Value for Money
8.1
Location
9.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
6.9
All reviews (837)
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Mohd F. Groups Singapore, December 16, 2013
3 Bedroom suite, more than one can ask for!

Huge rooms, clean hotel and superb location
9
We traveled together in a group of six. It is kind of difficult to find a room where all of us can stay in. Ascott provided us with this option with a relatively good price. The rooms were huge, not a typical room you'd find in a city. The location is superb, very close to KLCC and most of your shopping/dining needs. Room service was fast and thorough. They provided L'occitane bath products and complimentary Nespresso capsules. Their wifi connection is not superb though. Most of the time, you won't get any connection at all. However, they do provide a LAN point which you can convert to a wifi hotspot if you have a pocket router. Will definitely stay at this hotel again!
Julianna N. Groups Singapore, December 15, 2013
comfortable and satisfying.

nice decor, big room, attentive staff
7.3
One of the beds had a urine smell. My poor nephew didn't complain and went to sleep in it. The next day his clothes smelt of urine. It took about 4 changes of the blanket and comforter by the chief housekeeperbefore I was completely satisfied it was clean. I am very disappointed with this incident given that I had booked 4 rooms in total during that stay. This plus the fact i recommended the families to stay at ascott as I had stayed in the hotel and was satisfied previously. The breakfast choice was disappointing too. Although ascott is a 5 star apartment the breakfast was that of a 2 star.
Lily T. Families with older children Singapore, December 14, 2013
overall a very good experience

spacious, comfortable and accessible
9
The room was better than what we expected. Large rooms, fully equipped kitchen. Overall we have a very wonderful stay in the hotel, wish we could stay there longer. Perhaps the only down side was that the internet connection is pretty unstable.
Leong H. Families with young children Malaysia, December 13, 2013
Simply Perfect

Location, large room for family, cleanliness
7.7
Perfect! Close to KLCC and major shopping and tourist destinations. Room is clean and large. However, friendliness level of staff members needs improvement.
Mandy Y. Business travelers Malaysia, December 13, 2013
pleasant stay, nice hotel and will recommend

pleasant stay, nice hotel and clean room
8
Pleasant stay with nice staff and nice room.. great experience
Mandy Y. Business travelers Malaysia, December 13, 2013
Pleasant stay, nice hotel, nice staff

Pleasant stay, nice hotel, nice staff
6
Pleasant stay, nice hotel, nice staff, will recommend to friend
Mohd Z. Families with young children Singapore, December 9, 2013
The stay was fantastic.

Cleanliness, Friendly staff, Centralised location to KLCC and Pavillion Shopping malls
9.3
The stay was very comfortable and it is now our favourite hotel for our large family unit.
Liany B. Families with older children Australia, December 7, 2013
the hotel is better than what we expected

comfortable , very clean n good location
9.3
It's such an enjoyable experience as this is the first time we came to Malaysia. We will definitely recommend this hotel to our friends and family.
Roslan O. Families with young children Singapore, December 7, 2013
Comfortable stay

Great location, big rooms, friendly staff
9
Enjoyed the stay. Comfy rooms. Very near KLCC for shopping, dining and movies.
Jefroy J. Families with young children Singapore, December 6, 2013
Great hotel with central location

The cleanliness, decor and location.
9.3
It was a wonderful stay. The room was nicely decorated and very clean. Really loved the kitchenette with the electrical appliances. Really felt like home away from home.

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Customer Reviews - Ascott Kuala Lumpur, Kuala Lumpur

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