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Ascott Kuala Lumpur

9, Pinang Road, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 221

Recent customer reviews

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Fantastic

8.4

from 996 reviews

Value for Money
8.2
Location
9.3
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.7
Food/Dining
7.0
All reviews (996)
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Rasidah K. Business travelers Malaysia, January 26, 2014
Good place

Ambience
8
3 days. Good place. Near to shopping mall. Food good.
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Rasidah K. Business travelers Malaysia, January 26, 2014
Ambience good and conducive

Great.l
10
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Pichit T. Business travelers Thailand, January 22, 2014
Good location

Location, facilities and staff
8.3
Very good location situation in the heart of KLCC, easy to reach Twin Towers and shopping. Fine breakfast, helpful staff. Room is comfortable and clean.
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Kennie L. Groups Singapore, January 19, 2014
Well located and excellent service from staff

Service, rooms, location
10
Room was huge and spacious. Fast check in and check out. Staff are friendly and provide excellent service.
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Sebastian Y. Couples Malaysia, January 18, 2014
good view and big enough

room service, design, location
7.3
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Raja M. Business travelers Singapore, January 15, 2014
Good Buisiness and Family Stay

Location room facilities and large room
7.3
i have stayed here many times so i wish the front desk had my details. Great stay and nice after recent renovation.
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Zhi J. Families with young children Malaysia, January 5, 2014
great deal

come with kitchen, clean,value for money
8
very good staff and comfortable room
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Ernawati E. Families with older children Indonesia, January 3, 2014
Comfortable and Centrally Located

Comfortable Room, Nice Design, Location
8.7
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Kirandeep K. Couples United Kingdom, January 2, 2014
Let down by staff

Room size
6
We had decided to stay at a few hotels during our trip and traders kl really outshone ascott. The main reasons being the lack of efficiency from the staff. To summarise: we were made to wait to check in, even though we arrived at 4 o clock ( check in is at 3). I can understand delay but the receptionist sat infront of us for a good 10 minutes looking at her computer and did communicate the delay or why their is one until I asked several times. When she did answer the receptionist laughed it off. The room it self was nice but on initial entry had the stench of soured milk, which didn't leave.
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Yee C. Families with young children Malaysia, January 1, 2014
Comfortable stay at Ascott

Comfortable room, spacious room & strategic location
8.7
Check in took quite long, and there is only 3 check in counters available while so many people is waiting to check in. There is no queue for the check in, and few people had actually cut queue to approach the check in counter. Other than the check in issues, everything is good. Location is very strategic with only few steps to Suria KLCC. Room service foods are priced reasonable too. Overall is excellent.
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Customer Reviews - Ascott Kuala Lumpur, Kuala Lumpur

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