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Ascott Kuala Lumpur

9, Pinang Road, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 221

Recent customer reviews

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Fantastic

8.3

based on
950 reviews

Value for Money
8.1
Location
9.3
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.7
Food/Dining
7.0
All reviews (950)
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Samantha C. Families with older children Australia, October 12, 2014
Excellent serviced residence

Location, cleaniless and accomodation quality
9.7
Fantastic. We loved our stay there and it was not long enough. We will certainly highly recommend this property and will stay there again next time we are in KL. The Skybar and pool was amazing and the quality of the rooms was excellent. Fantastic staff.
Latipah A. Families with older children Singapore, October 5, 2014
best

feel like home. convenient and clean.
8.3
Everything is good n convenient. Feel like home
Siew L. Couples Malaysia, October 2, 2014
nil

nil
7.7
nil
Andrew B. Groups United Kingdom, October 2, 2014
Great location to KLCC

Location, Rooms, Views
8
Requested a high floor with views - and this is what we got. A great location for easy access to KLCC and other nearby tourist areas. Rooms very comfortable for a group of adults.
Mei L. Business travelers Singapore, October 1, 2014
My Home in KL

Location, Room, Service
10
Ascott is always my first choice of accommodation whenever I visit KL. It is strategically located just next to the convention centre and walking distance to Twin Towers. The service apartment is always clean and well kept. The staff are polite and service is excellence. The only thing is the lift tends to break down during my last and this visit.
Veronica L. Families with young children Indonesia, September 30, 2014
Spacious and good location

Hotel just at KLCC door step, love the well maintained room with nice living room and kitchen, bed is comfort. Breakfast served at Tujo is proper,good manner staff,all very polite
8.7
Really enjoy my stay at Ascott, cant be compared to the usual hotel room, its like stay at home
Soo W. Families with young children Australia, September 30, 2014
relaxing stay

staff were wonderful, location brilliant and the in room facilities
8.7
Very relaxing stay at the Ascott. Excellent location for families with kids as its so close to the park, aquarium, petronas science museum, petronas towers and the concert hall. Hotel staff were very friendly and helpful! We had a 2 bedroom unit and it was very spacious and well maintained although the bathrooms need to be updated.
Mohd Y. Couples Malaysia, September 28, 2014
Ascott Hospitality

Comfort, in the middle of the city & modern facility
9.3
Everything was perfect, including the bell boy using the songkok as part of the attire (malaysian identity). It was good. Another thing to be taken into account is your kiblat sign in the room. Kindly double check on the direction. Thanks
William N. Couples New Zealand, September 24, 2014
Excellent

Location, cleanliness, comfortable
9.7
Really enjoyable stay. close to major malls restaurants and tourist attractions.
Andrew B. Families with young children United Kingdom, September 22, 2014
Good location, poorly supplied rooms

location, swimming pool,
7.3
A very well appointed hotel and rooms. The rooms are very comfortable, and the hotel is really well located. The staff were great and did their best to accommodate our various (not out of the usual) requests. The downside is the supplying of the room (particularly coffee). We were staying several nights, but coffee for the coffee maker was only supplied for the first night (and a single serve per person). For a 5 star hotel, this is very disappointing, and I trust that management will review this policy in the very near future.

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Customer Reviews - Ascott Kuala Lumpur, Kuala Lumpur

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