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Excellent 8.5
Based on 464 reviews

Recent customer comments

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Excellent



based on 464 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 8.6
  • Room Comfort/Standard 9.2
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 6.3
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Leny J. from Singapore
Business travelers
Stayed 3 nights in July 2016
good place to stay
.
Reviewed July 24, 2016

Faizal R. from Malaysia
Families with young children
Stayed 2 nights in July 2016
Gateaway within the city
Great room great staff good facility and good location
Reviewed July 18, 2016

Wen M. from Malaysia
Business travelers
Stayed one night in June 2016
Nice hotel
Nice hotel
Reviewed July 15, 2016

Ruchit P. from India
Couples
Stayed 2 nights in July 2016
Feedback
Everything was perfectly good, except for toilet & breakfast meal. First stay 1 bedroom - toilet with bad smells (smells of drainage) Subsequent Studio Premier - perfect Last stay Studio Deluxe - poor drainage system (water flooding in the shower area) Breakfast not much choice and repeating the same menu daily.
Reviewed July 14, 2016

CHUN Y. from Taiwan
Groups
Stayed 3 nights in April 2016
Great loaction and breakfast
Great loaction and breakfast
Reviewed July 13, 2016

Kenneth G. from Australia
Couples
Stayed 2 nights in July 2016
Quality hotel in a convenient location in KL
Great rooms with quality inclusions.Good gym.
Reviewed July 12, 2016

Peter M. from Australia
Business travelers
Stayed 2 nights in July 2016
Comments
All v good.
Reviewed July 11, 2016

Chong C. from Malaysia
Families with young children
Stayed 3 nights in February 2016
In town for Chinese New Year
Price a bit on the high side, but it is acceptable when you take into account facilities provided. Comes with complimentary parking, it is within walking distance to KL Sentral, Nu Sentral.
Reviewed July 07, 2016

Abd M. from Malaysia
Business travelers
Stayed one night in June 2016
Serviced Suites Located Near to KL Sentral
Some of the staff is unfriendly. Service level is not at usual Ascott standard
Reviewed June 29, 2016

UMA S. from Malaysia
Solo travelers
Stayed one night in October 2015
Great location
Hotel room and location plus staff👍🏼
Reviewed June 29, 2016