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Excellent 8.5
Based on 451 reviews

Recent customer comments

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based on 451 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 9.2
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 6.3

Lo C.
June 27, 2016
Good for value, location is okay
if you don't have google map (mobile internet access), it's a bit difficult to find out where the hotel is from KL Sentral for 1st time visitor. Their breakfast starts from 7am so if you have an early flight to catch, be aware of this.

Eng O.
June 24, 2016
Great for business
Clean, safe and well thought layout of room. A pleasure to stay. Friendly staff and fast administration at front desk.

Nursarhani M.
June 22, 2016
Wonderful place!
We extended our stay in KL partly because of the comfort that this place offers. We couldn't have enough of the room!

Sachin R.
June 21, 2016
I expect some more discounts towards room charges for my loyalty to Ascott. This is my 3rd visit to KL and thrice I've stayed at Ascott and will continue to do so in future. Its a gem of a property and the staff as well

Chee K.
June 15, 2016
Very Enjoyable Experience
Amenities are well-equipped and staff were very friendly and helpful.

June 12, 2016
The best business travel experience
The view from my room is stunning at night. Location enables me to roam freely in the heart of KL.Definitely worth the money.

norsyakirah Y.
June 09, 2016
Super friend staff
The room is spacious and clean. Bed is super comfy and I enjoy my stay. Front desk and hotel doorman were super friendly and helpful. The only confusing is the hotel parking, where located at level 1-3. I take wrong entrance and end up at basement. But the front desk validate my parking ticket anyhow. Thank you for that.

Marc L.
June 06, 2016
Fantastic comfort and facilities at great value
Amazing night's rest with highly spacious room and premium toiletries. Location is just 5 minutes' walk from KL Sentral train station. Will definitely return.

June 03, 2016
Centralized Location, near transportation, shopping, entertainment and F&B hub
Proactiveness and friendliness. Great Value.

bambang W.
June 02, 2016
Nice place to stay
Very nice to stay in ascott .. The staff is very helpful and i love the room .,