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Asean International Hotel

Jl H. Adam Malik No 5, Medan Petisah, Medan, Indonesia 20114 (Show on map)

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Asean International Hotel Medan - Lobby Asean International Hotel Medan - Anggrek Coffee House
Area: Medan Petisah Number of Rooms: 218
Free Wi-Fi

Recent customer reviews

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Pleasant

6.5

based on
245 reviews

Value for Money
6.7
Location
7.5
Staff Performance
6.4
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.6
Food/Dining
5.8
All reviews (245)
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Rob R. Business travelers New Zealand, March 12, 2012
Lovely, helpful staff but internet was down

Nice rooms
8
Overall...nice but internet was down for 2days and we need internet for our biz. Would have stayed longer but needed it so changed hotel
Hotel Feature Tip: make sure wifi works first
Rosli M. Families with young children Malaysia, March 12, 2012
Lovely hotel service with smile and sincerely

location
8
Very nice and comfort hotel..nice hotel to stay with friendly and very attendtive staff..coffe house great...front desk great..room great..is that the shower cubical drainage kindda slow flow..
Joni J. Business travelers Indonesia, March 11, 2012
Great location.

Hotel is in the centre of town
7.3
The hotel is great location,centre of town.so very easy to go everywhere..the breakfast also nice.the cleanses of the room also good.
Shopping Tip: If you crazy about durian,you can stay here because very near the durian stall
Danti T. Business travelers Indonesia, March 5, 2012
Lovely and offer us an airport pick up

int he middle of the city
7.3
generally, the hotel is good and professional. we were happy to know that they offer us an airport pick up. unfortunately, the driver was behind half an hour from what was agreed. the receptionist was helpful. the business centre was being renovated so it was frustrating when the staff was not helpful at all for only to print a couple of spreadsheet. and we were there for business purpose.
Hotel Feature Tip: Find out from them what they have and ask questions.
Ng S. Groups Singapore, February 25, 2012
lovely hotel but need to repair & up grade .

selling points
7.7
good location for shopping & eating ,just small problem is due to we got big group of us ,the tour bus can't drive in to front gate of hotel.
Pooi K. Couples Malaysia, February 2, 2012
Clean Room and great location

Near the Carrefour, Sun Plaza and Mederka Walk
7
clean room, breakfirst buffet quite nice, but service need to improve.
Shopping Tip: Especially the Matahari mid-market, they got a lot of brands we unable find in M'sia, price cheaper and quality quite nice.
Tan H. Families with older children Malaysia, January 27, 2012
Strategic location but hotel need upgrading

near kfc, durian stalls
5.3
Housekeeping services need big improvement... takes a long time for them to deliver toiletries and insufficient toiletries when they know the room has three occupants. Frontline staff ok - friendly with a big smile.
Sightseeing/Attractions Tip: Never travel a day trip from lake toba to brastagi as the taxi will use a very isolated and lonely winding road to brastagi which is quite dangerous as the taxi with tourists can be robbed by robbers.. It is best to go to lake Toba and back to city and next day go Brastagi and stay a night there as a day trip is very tiring and time consuming.
Suh H. Families with young children Malaysia, January 27, 2012
great location, clean and modern room.

great location, clean room, clean toilet n shower, nice lcd tv.
7.3
Very little choice of breakfast but is is not a big matter for the rate.
Restaurant Tip: A seafood restaurant near the kfc serve tasty n reasonable price food.
Sen G. Families with older children Malaysia, January 24, 2012
Bad service receive

not at all
2
very bad service from the restaurant staff, sometime no staff at all the serve you. Lazy,everything we ask all don't have, breakfast 6.am and egg is not ready, food was 30% prepare, the reason giving was no staff but there are 3 working staff watching live football at restaurant.
Hotel Feature Tip: do not stay this hotel.
Arita T. Couples Indonesia, January 24, 2012
1-star hostelcould do better than this 4-starhotel

wifi in room, paradise for heavy smokers.
2.7
1. broken floor button in elevator; long hours waiting for the next working one. 2. hot water not functioning well; better swim in the ocean. 3. no hand and face towels, not even tissue; use bedsheets to wipe your mouth or hairdryer to dry your mouth and face? Towels have strong superficial fragrance on them. I suspect they are never washed but are merely soaked in tons of superficial fragrance to cover the smell. 4. temperature of air-conditioning is out of your control--only fan speed is controllable; Your nose can potentially bleed because of the extreme dry condition there. The only thing you can control is fan speed, which means nothing much to change your situation, but to dry your bleeding nose. 5. toilet exhaust fan not working 6. toilet smelly and has many unexplained residues on corners & toilet ceramics; go figure with a detective! 7. no smoking policy enforced--smoking heaven for heavy smokers! You can even smell smokes in your own room. They creep inside from exhaust fan, door holes, wherever! The hotel must be converting any living beings possible on earth to become nicotine breathers and smokers!!! 8. extremely lousy breakfast--mostly tastes like plastic and artificial-like; made of low-quality oil, low-quality materials. Bread not fresh. Strawberry jam tastes odd plastic gel. Forks, spoons strange smell--not washed well. 9. Even right before your eyes, room make up is just a bluff. Don't bother to tip them! We are in our room when the maid does the make up. She does not even rub the lamp shade and table carefully, just pad a little and all is done? She changes only the pillow cases and bed sheets, but not the smoky-smell duvet sheets. 10. In twin-bed room for 2 ppl, only 1 pair of slipper & 1 toothbrush available. Maybe they don't know how to count what it means by twin! To hotel mgmt: open the window to let air circulate after guest checks out while you make up the room. Otherwise all the bedsheets, desk, table will be smelly (nicotin

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Asean International Hotel MedanAsean International Hotel Medan - Jade RoomAsean International Hotel Medan - Executive LoungeAsean International Hotel Medan - Jazz LoungeAsean International Hotel Medan - Royal BallroomAsean International Hotel Medan - Junior SuiteAsean International Hotel Medan - Royal BallroomAsean International Hotel Medan - VIP SuiteAsean International Hotel Medan - VIP Suite Living RoomAsean International Hotel Medan - Royal Ballroom Wedding SetupAsean International Hotel Medan - Executive LoungeAsean International Hotel Medan - DeluxeAsean International Hotel Medan - DeluxeAsean International Hotel Medan - DeluxeAsean International Hotel Medan - Guest RoomAsean International Hotel Medan - Guest RoomAsean International Hotel Medan - Swimming PoolAsean International Hotel Medan - LobbyAsean International Hotel Medan - Anggrek Coffee House


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