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Excellent 8.6
Based on 103 reviews

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About Ashinoko Onsen Hotel Musasiya


Conveniently located in Hakone, Ashinoko Onsen Hotel Musasiya is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Ashinoko Yuransen Moto-Hakone Port, Narukawa Art Museum, Hakone Shrine.

At Ashinoko Onsen Hotel Musasiya, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like photocopying, convenience store, taxi service, fax machine, daily housekeeping.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including hot spring bath, golf course (within 3 km), fishing, spa, massage, to help you unwind after an action-packed day in the city. Ashinoko Onsen Hotel Musasiya is your one-stop destination for quality hotel accommodations in Hakone.
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  • Wi-Fi in public areas


  • taxi service
  • car park

Fitness & recreation

  • spa
  • massage
  • karaoke
  • games room

Swimming & soaking

  • hot spring bath

Water sports

  • fishing

Land sports

  • golf course (within 3 km)

Food & beverage

  • convenience store
  • room service
  • restaurant
  • coffee shop
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping

Guest services

  • smoking allowed

On-site facilities

  • gift/souvenir shop
  • fireplace
  • family room
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • photocopying
  • fax machine
  • meeting facilities

Languages Spoken

  • English
  • Japanese
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Please note that breakfast can be chosen between Japanese Style or Western Style.
This can be done upon booking through Agoda in advance.
Dinner is served in guest room. (Japanese Style only)

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.

The latest bus to Moto-Hakone area from Odawara Train Station is at 08:50 PM and from Hakone Yumoto Station at 09:00 PM. Guests are required to take a taxi in case of arriving later than the time provided.

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 2100 JPY
Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Number of Floors: 5
Number of Rooms : 35
Room Voltage: 100
Year Hotel Built: 1996
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Recent customer comments

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  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Staff Performance 9.2
  • Value for Money 8.1
  • Food/Dining 8.1

10 Wenxin L.
United States
June 17, 2016
Great experience!
The service is soooo good! food is good too. Wonderful location. Really enjoyed my trip here!

10 JEAN P.
April 27, 2016
very good place
nothing to say...only perfect stay

10 JEAN P.
April 27, 2016
Nice place to be
Good location, good lake view, big room, attentive staff.

10 Richard S.
April 16, 2016
Fantastic stay at traditional Japanese Ryokan
It's a wonderful stay. The staff are very accommodating, polite and professional. We were so satisfied with their service. The set-meal dinner is particularly awesome. It indeed is astronomical in price but given the size, large variety and quality it's definitely worth ordering.

10 Melvin O.
March 19, 2016
Superb service that saved my trip
People, service, location
The view to the lake was awesome but what was the best is the service. That night happened to be heavily snowed and I was stuck at a spa with the local bus and taxi service choosing not to send me to the hotel as the nearest route had been banished. At the last resort I called the hotel and to my astonishment they actually sent someone to picked me up. The whole drive took him probably 3 hours and we were extremely grateful otherwise I would have spent the night on spa. Superb service. Some things it's through incidents like this that made your trip a great one!

10 Sook T.
March 16, 2016
Everything is perfect!
The hotel just few steps away from Motohakone boat and bus station. The onsen and open air onsen is marvelous. The half board dinner and japanese style breakfast included also super nice. The staff are very friendly and polite. The hotel is spotless clean. We like everything of this hotel and would definately be back again!

February 29, 2016
good location
location / view / onsen
all good except the isolation of the windows facing the lake in case of strong cold wind. this impacted the heating of the room n took a while to warm up. breakfast is a must but avoid dinner as prices are a little bit on the high side. bear in mind all restaurants in the neighbourhood close very early (0730pm) but overall good stay and love the traditional futson beds, a must try while in Japan!

United States
February 13, 2016
Good location, so so hotel
The lake is fantastic, but at a heavy cost panelty.

9.6 Richard H.
February 10, 2016
Great Ryokan Experience in Hakone!
had a very nice time in this hotel. It's just the right mix of traditional ryokan and modern hotel. Service is excellent Room is very clean. Experience is extraordinary. Food is superb. View is breathtaking... What more can I say!

10 Junchin C.
January 04, 2016
Great ryokan with great lake view
Room, Location and Food