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About Ashinoko Onsen Hotel Musasiya


Offering quality accommodations in the family fun, romance, sightseeing district of Hakone, Ashinoko Onsen Hotel Musasiya is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Ashinoko Yuransen Moto-Hakone Port, Narukawa Art Museum, Hakone Shrine give to this hotel a special charm.

At Ashinoko Onsen Hotel Musasiya, the excellent service and superior facilities make for an unforgettable stay. The hotel provides convenience store, daily housekeeping, fax machine, fireplace, gift/souvenir shop to ensure our guests the greatest comfort.

35 rooms spread over 5 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, linens, slippers, towels, air conditioning can be found in selected rooms. The hotel offers wonderful recreational facilities such as hot spring bath, golf course (within 3 km), fishing, spa, massage to make your stay truly unforgettable. Whatever your reason for visiting Hakone, the Ashinoko Onsen Hotel Musasiya is the perfect venue for an exhilarating and exciting break away.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Fitness & recreation

  • spa
  • massage(s)
  • karaoke
  • games room

Swimming & soaking

  • hot spring bath

Water sports

  • fishing

Land sports

  • golf course (within 3 km)

Food & beverage

  • convenience store
  • room service
  • restaurant
  • coffee shop
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping

On-site facilities

  • gift/souvenir shop
  • fireplace
  • family room
  • elevator
  • library
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • photocopying
  • fax machine
  • meeting facilities

Languages Spoken

  • English
  • Japanese
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Please note that breakfast can be chosen between Japanese Style or Western Style.
This can be done upon booking through Agoda in advance.
Dinner is served in guest room. (Japanese Style only)

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.

The latest bus to Moto-Hakone area from Odawara Train Station is at 08:50 PM and from Hakone Yumoto Station at 09:00 PM. Guests are required to take a taxi in case of arriving later than the time provided.

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 2100 JPY
Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Number of Floors: 5
Number of Rooms : 35
Room Voltage: 100
Year Hotel Built: 1996
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 9.2
  • Value for Money 8.1
  • Food/Dining 8.1

Wenxin L.
United States
June 17, 2016
Great experience!
The service is soooo good! food is good too. Wonderful location. Really enjoyed my trip here!

April 27, 2016
very good place
nothing to say...only perfect stay

April 27, 2016
Nice place to be
Good location, good lake view, big room, attentive staff.

Richard S.
April 16, 2016
Fantastic stay at traditional Japanese Ryokan
It's a wonderful stay. The staff are very accommodating, polite and professional. We were so satisfied with their service. The set-meal dinner is particularly awesome. It indeed is astronomical in price but given the size, large variety and quality it's definitely worth ordering.

Melvin O.
March 19, 2016
Superb service that saved my trip
People, service, location
The view to the lake was awesome but what was the best is the service. That night happened to be heavily snowed and I was stuck at a spa with the local bus and taxi service choosing not to send me to the hotel as the nearest route had been banished. At the last resort I called the hotel and to my astonishment they actually sent someone to picked me up. The whole drive took him probably 3 hours and we were extremely grateful otherwise I would have spent the night on spa. Superb service. Some things it's through incidents like this that made your trip a great one!

Sook T.
March 16, 2016
Everything is perfect!
The hotel just few steps away from Motohakone boat and bus station. The onsen and open air onsen is marvelous. The half board dinner and japanese style breakfast included also super nice. The staff are very friendly and polite. The hotel is spotless clean. We like everything of this hotel and would definately be back again!

February 29, 2016
good location
location / view / onsen
all good except the isolation of the windows facing the lake in case of strong cold wind. this impacted the heating of the room n took a while to warm up. breakfast is a must but avoid dinner as prices are a little bit on the high side. bear in mind all restaurants in the neighbourhood close very early (0730pm) but overall good stay and love the traditional futson beds, a must try while in Japan!

United States
February 13, 2016
Good location, so so hotel
The lake is fantastic, but at a heavy cost panelty.

Richard H.
February 10, 2016
Great Ryokan Experience in Hakone!
had a very nice time in this hotel. It's just the right mix of traditional ryokan and modern hotel. Service is excellent Room is very clean. Experience is extraordinary. Food is superb. View is breathtaking... What more can I say!

Junchin C.
January 04, 2016
Great ryokan with great lake view
Room, Location and Food