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About Ashmore Palms Holiday Village

Description

If you want an exciting yet relaxed accommodation to stay for your holiday, then this is the place for you to book. Ashmore Palms Holiday Village is situated not far from Surfers Paradise, the Gold Coast theme parks, and other attractions. Guests can rest assured that chaotic city life won’t be bothering you. Ashmore Palms Holiday Village offers you plenty of holiday cabins. Whether you are here with family, friends, or lovers, Ashmore Palms Holiday Village has something that matches you. Complementary services offered include family-friendly facilities, free kids’ activities, courtesy buses to set locations, Australia's largest collection of South American macaw parrots, and lush gardens.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire
  • shuttle service

Swimming & soaking

  • swimming pool
  • outdoor pool

Land sports

  • golf course (within 3 km)
  • tennis courts
  • garden

For kids

  • children's playground
  • pool (kids)

Food & beverage

  • convenience store
  • BBQ facilities

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours

On-site facilities

  • facilities for disabled guests
  • family room
  • shops

Business & money services

  • photocopying
  • fax machine
  • meeting facilities
  • business center

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-13 year(s) Must use an extra bed
  • Guests over 13 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:30 PM
Check-Out Until: 10:00 AM
Distance from City Center: 3.6 Km
Distance to Airport: 36. Km
Number of Rooms : 88
Parking Fee (per day): 0.00 AUD
Reception Open Until: 9:00 PM
Time to Airport (Minutes): 40
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Recent customer comments

Filter by traveler type
All reviews (19)

Couples (6)

Families with young children (12)

Groups (1)

Very good
7.8
Hotel Condition/Cleanliness
8.4
Location
7.4
Room Comfort/Standard
7.9
Staff Performance
8.2
Value for Money
8.5
Food/Dining
6.2

7.7 Rei Y.
Singapore
October 29, 2015
Good location, affordable price
Self contained with kitchen set, Affordable price for home like stay which is different from hotel, Good location for self drive
The holiday villa cabin was clean. Swimming pool was old. Playgrounds were great for kids. There's children activities but didn't join. Good location for self drive as near to most attractions. Made me feel at home as it is a self contained cabin. But have to do own housework. No extra towels. Change of towels only every 4 nights. Laundry cost $4 per wash and it is outside. Would prefer if there's a washing machine in cabin since there is an oven. Big fridge. Small toilet with limited amenities. Bring extra towels, own toothbrushes and toiletries. Great place for children. Affordable price for stay in Gold Coast if you just want a place like own house to sleepover and prepare your own breakfast or other meals.

9.3 Sam P.
United Kingdom
April 18, 2013
Great facilities, excellent staff
Good location, fantastic staff, great kids activities
We booked for 1 night, but ended up staying for 6, which I think says it all. Our kids particularly enjoyed the varied activities every morning which were professionally run. The free DVD and game hire was also very useful. Cabin was excellent, clean and well equipped. Staff deserve particular recognition for being simply excellent, without exception. Whole resort was very well maintained.

7.7 Yaniv A.
Israel
April 11, 2013
Comfortable and well equipped hotel/resort
Swimming Pool, activities for young children and its location

8 Barry W.
Australia
November 13, 2013
Enjoyable and close to all we needed
The gardens, the macaw birds and the location
Very pleasant and relaxing with friendly staff. Free shuttle bus to the football and return. Staff posted back jacket left behind in wardrobe.

6 Lyn B.
Australia
February 09, 2013
Incredible surrounds, needs a new booking system
The birds and the pools ... Fantastic
Absolutely loved the surrounds, This is a magic place for young families. Highly recommended. The value for money is excellent, but expect to pay more than it first appears because there is an extra charge per person for kids and adults after 2 people even for a family room. This is a very bad system because it leaves people feeling deceived when otherwise, I have to say we thought the place itself was incredible with so many facilities for kids. The rooms itself had pros and cons. Bed was comfortable, it has a decent fridge, sink and stove. Everything is a bit tired and the smell from the air-conditioner smelled like stale urine. It disippated after an hour or two, so all good after that, but the owners may want to do something about first impressions because some people would leave before they had the opportunity to see the most beautiful birds, the playgrounds and the pools. Just made for kids, and adults too. We thoroughly enjoyed our stay despite the negatives.

7.3 Pieter P.
Australia
February 13, 2013
Good location, Beautiful birds. Friendly staff!
Macaws and many other large parrots
Staff is super friendly but the bed was a little small for a 185cm man. Birds start making lots of noise at about 5am but it does not really disturb you as the Chalet was far enough away from them.

8.7 Raymond C.
Philippines
February 07, 2013
Nice place for family with kids
Great Place, free parking, they have daily activities for kids, friendly staff
The place is nice. The staff are friendly and accommodating. The kids enjoyed the swimming pool and activities every morning organized by Ashmore. There's also a courtesy bus to go to Surfers Paradise and Mt. Tamborine. There's a good coffee machine in the activity room and it's only $2. The nearest shopping center and bus stop is 20-30 mins walk so it's more convenient to have a car. We purchase gold coast theme park transport ticket to go to attractions but end up hiring a car.

7.7 Gary S.
Australia
January 09, 2013
Great cabin, very relaxing
quiet and homely
lovely outlook for the family, heaps of room and loved the birds and the sound of them around the pool. The only down side was the bed, it was very uncomfortable and old.

7.7 thong D.
Australia
January 01, 2013
Great Accomodation but distant from shops
bird cages
The staff were friendly and the room was clean and more than expected but it was quite a distance from the city/Surfers Paradise where all the shops are located. Overall though, it was a great stay.

10 RODNEY L.
Australia
November 14, 2012
Best holiday unit we stayed in
Understanding and caring staff
Very handy to everything-shops, beaches etc Plenty of activities for young ones; Quiet and very relaxing


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