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Bougainvillier Hotel

277G Sisowath Quay, Riverfront, Phnom Penh, Cambodia (Show on map)

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Hotel Area: Riverfront Number of Rooms: 38
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
918 reviews

Value for Money
7.1
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.7
Food/Dining
7.6
All reviews (918)
Andrew D. Families with young children Australia, September 20, 2012
Excellent Food

Room service
8
we should have payed more to get a room with a view.the food was the best i have had in a hotel room for years.
Travel tip: Get a view.
Beverley W. Couples Australia, September 12, 2012
Great location & huge rooms.

Friendly & very helpful staff.
7.7
unfortunately this trip to phnom penh & the bougainvillier hotel was not as expected. big hard pillows on the beds, asked for flatter pillows & were given some but like rocks, most uncomfortable. when one exits the room, you must take the door key which turns off the a.c. etc. etc. but when you return the a.c. does not automatically come back on & most difficult to restart. shampoo & soap dispensers in the shower, very difficult to extract contents, most annoying. stair cases wet & slippery from the maids with their floor mops. lift still not in operation or finished, which was started 12 mpnths ago.
Teck M. Solo travelers Singapore, September 09, 2012
very good service and staff is friendly

very close to restaurants and bars.facing the river
10
when I got the room on 3rd floor and find that is too tired to climb those stairs ,I request to change it at 1st floor. The staff is very helpfull to change it for me very quickly. As my flight is at 6.00pm,my request of late check out is also granted
Shopping Tip: the hotel is very close to the night market that's open on friday,saturday and sunday from 5pm to 10pm.
John C. Solo travelers Malaysia, September 05, 2012
Lovely hotel and service with a smile

Location
9
very comfortable hotel, located just in front river side. lots of bar and restaurant within walking distance. room is clean and big
Robert G. Groups United Kingdom, September 02, 2012
Good location but missing vital things

Location
8.3
The hotel has good location and a good standard of rooms. Location is Waterfront and you have an easy walk to all that is there, and the room I had was big, lots of space and well maintained. Some negative sides though: No lift, so 2 flights of stairs to my room. We were in a group, some of us were put in a separate building a few metres down the road. Not perfect but liveable. Wifi was never possible to get linked up to (from a smartphone rather than laptop) Some hidden charges. The hotel does not have a pool at the hotel. We never found where the pool was(supposedly in a hotel around the corner or something) Overall not bad but would only stay again if I could guarantee a 1/2 sets of stairs. Some of the guys were on 4th level. Will be searching other hotels for my next stay.
Restaurant Tip: paddy rice is a good irish bar with good breakfasts. fcc is always a favourite.
Priya U. Solo travelers Australia, September 01, 2012
Rip-off at night

Good Location
4.3
The hotel itself is value for money. The rooms are spacious. The shower is a hand held shower. There is no lift in this hotel. The staff at night are hell bent on ripping off the guests with various scams, so be careful in dealing with the security guards, bell boys etc hovering around the entrance at night. The hotel says guest friendly, although it will be a major hassle to take a guest in to your room. If you are planning to take a guest into your hotel I recommend you to choose another hotel. I have stayed at the Quay next door which had no such problems although the rooms were smaller.
Harold S. Business travelers United States of America, August 26, 2012
Great location. . . but

Location
8
I liked the hotel and loved the location, but I had a third floor walk-up, which I did not know until after I paid.
Halvor D. Solo travelers Norway, August 24, 2012
Plesant experience

Location at the riverfront
7.3
desent hotel close to the mekong riverfront. room standard was ok, the bed was on the hard side though. there was no elevator. i had a room with a balcony overlooking the river, this i realy enjoyed. i found the staff to be very helpfull and booked transportation through the hotel. i did not have a chanse to test the resturant but it looked nice. i would consider staying there again.
Robert B. Business travelers Australia, August 23, 2012
Great location with exceptional views of the river

Clean spacious rooms and nice roof top Bar
8.3
Cambodia is still developing and in the 8 or so years that I have been travelling there have seen many changes in accommodation and restaurants. Value for money and some friendly Cambodian hospitality the Bougainviller is up there. It is not the best but I keep going back.
Mario C. Couples Portugal, August 22, 2012
A very disappoited stay.

Great location. Nice old style restaurant.
4.3
Poor breakfast. The rooms need to be renovatede. We never get internet conection. No hot water in the bacin. A problem to shaving. Were are the king bad? No lift. As they put us at the 3th floor and we have to climb 72 (24x3)steps 2 or 3 times a day to access our room. The stairs hare a very hot place, and we sweat a lot.

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