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Very good 7.3
Based on 966 reviews

Recent customer comments

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Very good



based on 966 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 5.9
  • Location 6.9
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 6.6

Brendan W.
United States
May 16, 2013
Excellent value for a very comfortable stay
The staff, the bed, the size of the room
I had only planned to stay here one night but ended up staying three. They upgraded me from a room with a window to a room with a balcony and seating area for free on my first night and I stayed in this room. The staff were very friendly and attentive, always conversing with me or the other guests and their English is all very good. The manager told me he was new, but he was very professional and seemed very good at his job. I had no problems during my stay but I'm confident if I had, they would have been taken care of very quickly and with a smile. The room itself was spotlessly clean and the bed was so comfortable, one of the nicest I've slept in during my two moths in Southeast Asia. The minibar was well stocked, and there was a very nice looking bar in the lobby as well. My balcony offered a good vantage point for the local happenings as the hotel is just a little bit outside the main tourist area, but still a very short walk or tuk tuk away. The hot water worked perfectly and there was a very clean bathtub as well. The air conditioner also worked quite well, and though they turn off when you leave the room for the day, whenever I returned the room was still pretty cool. Overall this is a great hotel with great staff, I would definitely stay here again.

Mark C.
United Kingdom
May 15, 2013
Pleasant Stay
Comfortable room, good food, friendly staff
We enjoyed our stay here. The room was clean and spacious, the restaurant served decent, reasonably priced, food and the staff were friendly and booked our bus to Siem Reap for us. The only downside for us was the location as it a little far from the centre but Tuk This are cheap enough to get around in.

Paige C.
United States
May 15, 2013
affordable hotel
price, helpful staff, free breakfast
The hotel was fine for what it is. I accidentally booked here instead of #2. I recommend #2 for its location. This hotel was not somewhere I would want to walk home to at night, so I had to take tuk tuks when I like to walk places.

Jonathan P.
United States
May 07, 2013
Very large and clean
Wifi, comfortable, clean
Close to casino, clean room, fast wifi, and comfortable

Kyaw Z.
Myanmar
May 04, 2013
Located in centralized location and great staff!
Great staff, Good Breakfast, Central Location

GETHSAMANE T.
Singapore
May 03, 2013
3rd time staying here
the bathroom nice
3rd time staying here and they give the room on first floor. and its not comfortable. for my first and second stay was okey and i like the hotel. and i keep on coming back.

Akane T.
Japan
April 30, 2013
Comfortable home base
Friendly and helpful staff, breakfast, comfortable beds

GETHSAMANE T.
Singapore
April 28, 2013
affordable
affordable, friendly staff and business centre

GETHSAMANE T.
Singapore
April 28, 2013
second time
friendly staff, business centre and affordable
my second time staying here and so far so good. but they let me pay 30usd for staining the comforter which is too expensive. yeah i can pay but that over charging.

Jeffrey R.
United States
April 27, 2013
Affordable comfort, western standards
Bath-tub! Room Service! and a great staff
I've spent a few months in phnom penh, and Diamond Palace is by far my favorite hotel. I'd explored many options in the same price range, and was met with the typical budget experience. Too many stairs, ugly, dirty rooms, and those repulsive bathrooms with no demarcation of shower from toilet. Phnom Penh has a range of cool, friendly, social hostels, but if you're after a bit of peace and quiet, Diamond Palace can't be beat. It's new, clean, and offers room service (including drinks-- 4-7 happy hour!). I've stayed with friends and alone, and in each case the rooms were impeccable, spacious, and quiet.