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Excellent 8.2
Based on 818 reviews

Verified traveler reviews

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based on 818 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 6.1
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 7.1

Richard M.
United States
July 28, 2014
Convenient location
Location, design, quiet
Hotel has lovely rooms surrounding a relaxing courtyard with fish pond and small restaurant with bar service. I stayed in two rooms that were clean and comfortable with sparse but nice furnishings. During my stay the hotel was having problems with their laundry and towels were not available until several hours after check in. Also air conditioners were inadequate to cool the rooms. After turning on the units in the evening, the rooms did not cool until well after midnight.

July 24, 2014
not a great experience
Cost , Staff , cleanliness

cressett T.
United Kingdom
July 24, 2014
Frangipani arts is not 'guest' friendly, so beware
room size, breakfast, pool use at sister hotel
On check in was shown written policy about bringing unregistered guests into hotel room. This was not stated on the agoda booking website, so beware. Only guests who check in together with you will be allowed into your room. This is very unusual for Phnom Penh. The Billabong hotel is the only other I know like this. Fortunately, I only booked one night. I will never stay here again due to this ridiculous policy.

July 20, 2014
i loved the design of this hotel, it's really arty
clean, friendly, centrally located

Nicholas C.
July 17, 2014
Service and amenities poor
room ambience, proximity to food, shopping and entertainment
Lack of service support. Calls for services needs to be reminded. One set of Newspapers are shared with all rooms when enquired. On check out, in spite of booking for tuk tuk one day in advance, but did not turn up. Guest has to look for tuk tuk to airport.

Janejira V.
July 15, 2014
Needs to improve breakfast
good location, inexpensive and friendly staff

chee H.
July 14, 2014
pleasant stay
location, great breakfast and friendly staff
the hotel feel nice and decorated with artistic color , very pleasant stay more because the staffs were super friendly and helpful at all time. ** bad point - the shower only had hot water make me had to shower quickly.**

David S.
July 13, 2014
What a hotel of this price should be
Staff, food and rooms
Great this place is great. Only issue was air-conditioning in the room is not good.

Robert P.
United Kingdom
July 12, 2014
Very comfortable, Great staff, convenient
Spacious, clean, pretty

David F.
United States
July 11, 2014
Wonderful Stayed there several times. Great Staff
Location, Staff, design